The worst retail store experience on earth. For every employee who is actually working to check customers out, there are 1 or 2 "loss prevention" employees just standing around. I'm amazed that this store is still in business. Also, don't insult my intelligence. Limiting the number of customers is not for "my safety". It's for loss prevention and corporate greed.

Well it is the day after Halloween so I went to Ross to see if they had Halloween clothes for my son and I (: I only found stuff for my baby son and when I went to the cash register it was the regular price so I asked when it was supposed to go on sale and the girl at the register (I think her name was Marcela) called to check with the manager and the manager had her mark it down for me!! YaaaaY!! I am SO Happy that they took the time to do that for me cause they could have easily just said "we don't know why it is not marked down" or something like that. So I figured I would leave a review about my lovely experience there today! Thank you!!

Great location as it is just outside the BART station. They have a decent collection of clothes and accessories and the home decor section is pretty good too. The queues for billing can be annoying at times but overall nice shopping experience. I loved their collection during the cyber Mondays sale.

Very much the same as most Ross stores. Good bargains if you look throughout the store. It was very busy the last time we went so we didn’t spend too much time there.

Great location and has 3 levels of clothes EVERY WHERE! Pretty sure to find some stuff here. Great place to shop overall.

We love Ross but it's not the same here. Much is lacking here. For example we needed a charger for our iPad. Easy enough but not so here. A few nothing items in the hocks. Many on Monday they will have more. Black dress socks, no suck luck. Bathing suit, they only had one of two in sizes middle or large. Of course, no one with extra pockets. We did find black dress shoes I needed for the cruise to Japan coming up. Now, to Trader Joe's across the street!

Rudeness and fat shaming are coming from some customers. The person, possibly a woman, staffing the dressing rooms wouldn't speak and just pointed, yet was chopping it up with their coworker before and after I used the room. The line to pay took about thirty min to checkout. Great prices!!

Chaos!! Worst ross i have ever been to. Clothes were ugly!!! I don't know what's going on in downtown san francisco but the staff are so unfriendly. I felt like i was in the goodwill or salvation army, by the looks of it. Its messy, the escalators didn't work. So people were carrying carts up the escalators. Everything is locked up. The store full of employees but only 3 people working the register and upstairs i was refused because i wasn't buying one of the locked up merchandise. I was so disgusted, i just left the store!! I'll never go back.