Mission Neighborhood Health Center (Excelsior) image

Mission Neighborhood Health Center (Excelsior)

Doctor

😠 I called to schedule an appointment and they put me on hold for six minutes then asked if I had medical and when I said no they told me they couldn’t help me. No medical no appointment.


Address

4434 Mission St, San Francisco, CA 94112

Website

www.mnhc.org

Contact

(415) 406-1353

Rating on Google Maps

1.60 (10 reviews)

Open on Google Maps

Working Hours

  • Friday: 8 AM to 5 PM
  • Saturday: Closed
  • Sunday: Closed
  • Monday: 8 AM to 5 PM
  • Tuesday: 8 AM to 5 PM
  • Wednesday: 8 AM to 5 PM
  • Thursday: 8 AM to 5 PM

Featured Reviews


Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Shelby W. 5 years ago on Google • 218 reviews
    Terrible place. Very RUDE. I walked in and I didn't get a Hello. I didn't get asked what the medical problem was. All they wanted was to know what kind of insurance I had. And I gave them the card and they sent me away. I have San Francisco Health insurance. Everywhere I have went it is taken. The people here are NOT Medical personnel..They are Capitalists. All they care about is money.... I would rather be sick than ever go here again.
    4 people found this review helpful 👍

  • 1/5 Reina R. 3 years ago on Google • 5 reviews
    I called to schedule an appointment and they put me on hold for six minutes then asked if I had medical and when I said no they told me they couldn’t help me. No medical no appointment.
    5 people found this review helpful 👍

  • 1/5 Isabel S. 2 years ago on Google • 27 reviews
    They have no idea what's going on, the desk staff don't even know what services they offer. I was assigned this clinic as my PCP by my insurance and they are absolutely infuriating. Worth being on hold with my insurance for hours to get a new PCP and not have to deal with them any more.
    4 people found this review helpful 👍

  • 5/5 Mirlan B. 6 years ago on Google • 195 reviews
    Great and helpful customer service!

  • 1/5 Yannin V. 1 year ago on Google • 37 reviews
    Worst service & experience like I never had before, if you have the opportunity to go to another clinic do it, DO NOT come to this one.
    1 person found this review helpful 👍

  • 1/5 isaac n. 4 months ago on Google • 31 reviews
    Don't go to this place if you have other option. Among many complaints like difficulties communicating with the desk staff through the phone (I don't know if it is their phone quality or the desk staffs are having difficulties speaking English, I could never understand what they are saying, and they never understand what I am saying), they do not follow up on tests results that they ordered, and they do not call you if the practitioner wanted to see you.
    1 person found this review helpful 👍


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