2/5 Unicorn b. 11 months ago on Google
Based
on
my
experience,
I
find
the
current
rating
of
4.5
for
Embarcadero
YMCA
to
be
overrated.
While
the
pricing
may
be
reasonable,
I
can
only
recommend
this
place
based
on
that
factor
alone.
However,
it's
important
to
note
that
many
customers
solely
consider
the
price,
which
may
lead
to
a
lack
of
control
over
client
quality.
The
management
at
Embarcadero
YMCA
appears
to
be
negligent,
seemingly
treating
their
role
as
a
volunteer
position
rather
than
a
responsible
management
role.
Despite
the
occurrence
of
incidents
like
mistaken
or
intentional
hits
in
the
swimming
pool,
it
seems
that
little
is
being
done
to
address
or
prevent
such
behaviors.
I
must
apologize,
but
the
management
staff's
involvement
seems
to
be
passive
and
lacking
in
effective
intervention.Additionally,
I
feel
compelled
to
mention
that
my
visits
to
Embarcadero
YMCA
have
resulted
in
physical
discomfort
due
to
being
repeatedly
hit
by
other
patrons.
These
incidents
have
led
to
bruises
and
soreness
upon
returning
from
the
facility.
Moreover,
I've
noticed
that
many
customers
take
up
excessive
space
and
time
in
the
facilities,
such
as
locker
use
as
s
food
storage
or
bringing
in
large
dirty
quantities
of
belongings
in
plastic
bags
or
carriers.
These
issues
have
persisted
for
over
a
year,
and
it
is
disappointing
to
see
a
lack
of
significant
improvement
or
intervention
from
the
management.
While
Embarcadero
YMCA
may
be
an
option
to
consider
due
to
its
pricing,
it
falls
short
in
providing
a
consistently
satisfactory
experience.
It
is
my
hope
that
the
management
takes
these
concerns
seriously
and
takes
active
steps
to
address
the
issues
mentioned
above.
Only
then
can
Embarcadero
YMCA
truly
provide
a
better
experience
for
its
customers.
2 people found this review helpful 👍