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San Francisco CityPASS

Travel agency Tourist information center

👍 Worked very well for us as a family of five (children 7, 10, and 13), and had a plan in place for our four days in SF to hit everything in the CityPass. Swapped out the cruise for Alcatraz tour (have to phone Alcatraz Cruises to pre-buy CityPass from them and to pre-book Alcatraz). We relied on tr... People often mention pass, time, city, Alcatraz, CityPass, nice, transit, easy,


Address

749 Howard St, San Francisco, CA 94103

Website

www.citypass.com

Contact

(208) 787-4300

Rating on Google Maps

4.40 (160 reviews)

Open on Google Maps

Working Hours

  • Friday: 9 AM to 5 PM
  • Saturday: 9 AM to 3 PM
  • Sunday: Closed
  • Monday: 9 AM to 5 PM
  • Tuesday: 9 AM to 5 PM
  • Wednesday: 9 AM to 5 PM
  • Thursday: 9 AM to 5 PM

Featured Reviews


Frequently mentioned in reviews: pass (16) time (12) city (9) Alcatraz (8) CityPass (7) nice (7) transit (6) easy (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 4/5 Abdullah A. 5 years ago on Google
    Worked very well for us as a family of five (children 7, 10, and 13), and had a plan in place for our four days in SF to hit everything in the CityPass. Swapped out the cruise for Alcatraz tour (have to phone Alcatraz Cruises to pre-buy CityPass from them and to pre-book Alcatraz). We relied on transit & cable car any time we could (get transit map from Alcatraz Cruises when you pick up your booklet), so the 3-day bus pass that's included (which is normally $33 dollars per adult if you by from transit) is very useful. CityPass has four attractions in it and if you plan to hit three then you've saved a little bit; use the bus too, and you've saved about $30+/person and the hassle of standing in ticket lines (which can be surprisingly long even in a March low season in SF) to buy tickets (that's the only line you skip btw from what I can tell). Plus for me, it's just nice to pre-buy instead of having to feel like you're shelling out money (basically $30/adult and $25/kid) every time you enter an attraction.
    2 people found this review helpful 👍

  • 5/5 Don M. 6 years ago on Google
    Worked very well for us as a family of five (children 7, 10, and 13), and had a plan in place for our four days in SF to hit everything in the CityPass. Swapped out the cruise for Alcatraz tour (have to phone Alcatraz Cruises to pre-buy CityPass from them and to pre-book Alcatraz). We relied on transit & cable car any time we could (get transit map from Alcatraz Cruises when you pick up your booklet), so the 3-day bus pass that's included (which is normally $33 dollars per adult if you by from transit) is very useful. CityPass has four attractions in it and if you plan to hit three then you've saved a little bit; use the bus too, and you've saved about $30+/person and the hassle of standing in ticket lines (which can be surprisingly long even in a March low season in SF) to buy tickets (that's the only line you skip btw from what I can tell). Plus for me, it's just nice to pre-buy instead of having to feel like you're shelling out money (basically $30/adult and $25/kid) every time you enter an attraction.
    1 person found this review helpful 👍

  • 2/5 nd68 2 years ago on Google
    They pitch it to you as if you’re going to save a lot of money, but depending on the attractions you pick, not only will you not save much, you might even lose money. We picked three attractions (DeYoung/Legion, Walt Disney, and Academy of Sciences) and came out at a loss. The only advantage is we had one ticket for everywhere. Not a good value.
    1 person found this review helpful 👍

  • 5/5 Theresa P. 2 years ago on Google
    City pass is the only way to see the city! It was easy to use. Got to see everything we wanted. Hassle free. I will use city pass every time i go to the bay.
    1 person found this review helpful 👍

  • 5/5 Kim H. 2 years ago on Google
    Loved it...bought 2 day pass,it paid for itself the 1st day...
    1 person found this review helpful 👍

  • 5/5 Tawayna B. 10 months ago on Google
    Very easy to use the pass. Didn't like that the kid prices at some of the locations fell under the adult price for the pass, 12 to 13. Overall, a good value.

  • 5/5 Jennifer B. 2 years ago on Google
    Great value! We spent 2 full days in the city and this was the perfect package for us!

  • 1/5 Katie P. 8 months ago on Google
    Received the tickets as a gift, but we live outside SF and just had a baby, so it took us a while to find time to use them. They would not even grant us a 30 day extension on our passes. Very disappointing!

  • 4/5 Beatrice g. 8 months ago on Google
    It is pretty easy to navigate the site, but having links or suggestions for other activities would be nice considering the number of activities is only 3-4 for the pass. We'll be in town for a whole week, so we're looking for other things to do to fill the time

  • 5/5 Kim S. 10 months ago on Google
    The SF City Pass is a great value! The California Academy of Sciences was amazing! The Bay Cruise is nice as a boat ride only because it’s honestly just too loud to hear anything on the speakers (wind and engine noise). We chose the Zoo and Aquarium as our 2 other options, which were both nice! We bought a Muni 7 day pass (tip: you don’t have to scan it on or off the bus just have it ready if asked, which no one did) to get around SF which was worth it! Download city mapper app and it tells you exactly how to get everywhere, what buses or trains to take.

  • 5/5 Radhika V. 5 months ago on Google
    Very useful. Must get this one if you are in the city for a short vacation. Covers academy of sciences and the blue-gold cruiseb (Go for the 4:30 pm one if possible. Beautiful sunset views). You can then pick two more out of a list of several others. Exploratorium is a must if you are with kids. I had a question and called them and customer service was quick and they excellent. Definitely recommend.

  • 3/5 Ryn M. 1 year ago on Google
    I enjoyed everything we did with the city pass, but I probably wouldn't have done them without it... Maybe the bay ride. The aquarium is small and everything else other than the boat ride is geared to a "family" experience which is great if you have kids, not so great if you don't like kids. The Academy of Science had several school trips visiting when we went, so something you might want to check on before you visit.

  • 5/5 Karen J. 1 year ago on Google
    Best Deal around to see best attractions in the Bay Area not just San Francisco

  • 5/5 Eric C. 1 year ago on Google
    CityPass is convenient and easy to use -- I used this in Seattle and had a great experience with it. We had similar results in San Francisco and will definitely look into the pass again for othe cities.

  • 5/5 Aaron G. 1 year ago on Google
    The value of the package is really a great deal. We visited the optional aquarium at the Bay and the zoo, and also the included cruise around the Bay and academy of science. I'm so glad we decided to do this instead of paying the ticket price at each attraction. We were especially hesitant about the cruise because we went to alcatraz earlier that week but the boat ride around alcatraz and the pylons of the golden gate was an incredible experience I highly recommend. There are a lot of negative comments about the aquarium at the Bay but I really enjoyed it especially the jellyfish and the otters-they have a few otters here but only one at the zoo :-(

  • 5/5 Mike F. 1 year ago on Google
    The pass is fantastic and we'll worth the money for all you can do with it. Highly recommend this when wanting to do touristy things here.

  • 5/5 Rosefire R. 1 year ago on Google
    Well worth it to purchase these passes instead of paying full price.

  • 5/5 Lynn o. 1 year ago on Google
    Have used them twice now. One in New York and 2nd in San Francisco. Pretty easy to purchase one time vs going into different sites. Only thing is u really need to manage time right to fit everything u purchased. Unlike New York I learned from the 1st time to do so!

  • 5/5 Martha G. 2 years ago on Google
    Loved the city pass. Too bad I was in San Francisco for one day but we got to do everything that we wanted to with the city pass card.

  • 4/5 Mayra R. 3 years ago on Google
    2nd time in this city and using the pass. Went with my fiance. Upsetting some locations were closed due to covid because I do want to go to the Walt Disney museum. But I hope by October of this year if all goes well we can come back a 3rd time and go

  • 4/5 Kristy D. 2 years ago on Google
    Great way to see some of the sights even on a budget. They have options to add on to extend/enhance your experience. If you're traveling this year,especially with the 👪, definitely check them out. They offer these services in many cities🌇 throughout the U.S.

  • 5/5 Shawanda 2 years ago on Google
    Great value for the experiences. Loved the California academy science museum most and the zoo was worth the pass.

  • 5/5 kronic f. 2 years ago on Google
    Great for "field trips" for kids

  • 5/5 Rose N. 2 years ago on Google
    Awesome experience, easy to use. Just keep track of where to make reservations to in advance.

  • 4/5 Debra W. 3 years ago on Google
    Had a field trip here for my college course. Very big with a garden on the roof of the building. Many different things to see and had interactive exhibits for the kids. Staff was nice with directions. Parked far away but walk to building was very nice.


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