Planned Parenthood - San Francisco Health Center image

Planned Parenthood - San Francisco Health Center

Community health center Family planning center Abortion clinic

👍👍 I never post reviews however I got my copper IUD a month ago from this Planned Parenthood. After weeks of crying and worried about all the negative reviews online, which are valid from every woman's experience, I had the most comforting IUD insertion. Doctor Laura would remind me that I have control... People often mention time, appointment, wait, staff, Planned, Parenthood, experience, great, sample,


Address

1522 Bush St, San Francisco, CA 94109

Website

www.plannedparenthood.org

Contact

(415) 821-1282

Rating on Google Maps

3.90 (59 reviews)

Open on Google Maps

Working Hours

  • Friday: 8:30 AM to 5 PM
  • Saturday: 8:30 AM to 4:30 PM
  • Sunday: Closed
  • Monday: 11:30 AM to 7 PM
  • Tuesday: 8:30 AM to 7 PM
  • Wednesday: 8:30 AM to 5 PM
  • Thursday: 8:30 AM to 5 PM

Featured Reviews


Frequently mentioned in reviews: time (16) appointment (14) wait (10) staff (8) Planned (6) Parenthood (6) experience (6) great (6) sample (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Steve E. 1 year ago on Google
    I never post reviews however I got my copper IUD a month ago from this Planned Parenthood. After weeks of crying and worried about all the negative reviews online, which are valid from every woman's experience, I had the most comforting IUD insertion. Doctor Laura would remind me that I have control of my body and if I wanted to stop I could. The pain was a more of a bad period cramp than anything. If you have piercings I feel that it is not necessarily a sharp pain rather than just a push. I was more just so touched by how professional and warm everyone was. I hate how everyone gives this place a negative review just because of the wait like it is practically almost a FREE clinic and high in demand. I am so grateful and appreciative for Planned Parenthood.
    7 people found this review helpful 👍

  • 5/5 CC F. 6 years ago on Google
    It feels weird to review a medical provider, but it's worth it. My experience was the best I've had for a women's health exam. From the moment I walked in, discretion was at the fore-front of every staff member's mind. For example, Jamie asked, "when was the last time you had this type of service?" Instead of announcing to the whole room I was there for a pap smear. I was taken back to an exam room and we went over a thorough history in a very non-judgemental manner. Sharon then came in and explained every step to the exam. It was the most informative and least stressful exam I've ever had, thanks to Sharon explaining what she was going to do before and then again while she was doing it, as well as why. Once Sharon left, Olivia came in. She gave me the space to ask any questions that might have come up I didn't have answered before while still in private. As soon as we were back amongst people, discretion was once again displayed. The entire team was really helpful and informative with my lack of insurance, offering a list of providers that could help me with my other health care needs. This is exemplary care. I am now adding planned parenthood to the list of places I donate to regularly, because this should be affordable and available for everyone.
    7 people found this review helpful 👍

  • 5/5 Yu Saeki R (. 2 years ago on Google
    Amazing service i've ever had!! Michael at reception was really nice because he spoke English really clearly and slowly so that I could understand as English is not my mother language. So was Claudia(maybe not correct her name but something like that) she was an assistant(she asked me some questions before doctor) some of questions were difficult to understand(hospital words are tough) but she explained to me using easy words, which really helped me. and Jessica the doctor. she was really nice too, she listened my situation and gave me some ideas to solve. no wait time, clean and great service! highly recommended!!
    4 people found this review helpful 👍

  • 5/5 Tim R. 1 year ago on Google
    Visiting PP was a new experience for me. The media lies quite a bit or at least distorts what PP does and can do. I thought it was a women's only (or family) clinic. They provide a great deal of services for both women AND men. Thankfully they proved STD testing services to lone males. I had an appointment and arrived 20 minutes before that but it was still 20-40 min after my appointment that I was see and a bit of a wait in the office while I was seen by couple people. STD testing is vital to physical and reproductive health and if I have to wait for it, so be it. However walk in clinics were a little harder to come by for full panels. I am grateful for what PP offers the community and though I had a longer than expected wait, it was still a positive experience. The sliding fee scale based on my income was acceptable too.
    4 people found this review helpful 👍

  • 2/5 Gabriella B. 2 years ago on Google
    If you’re scheduling online, make sure to come at least 15 mins early. They don’t tell you this when you book. I got to my appointment online but spent a good 20 mins in line. When I got to the front and told them my appointment time, they told me it was going to be a 30 minute wait to be seen because I was “late”. I explained to her I was on time I just clearly had to wait in line. This made no sense because I WAS on time. I had to reschedule because I didn’t plan on waiting 45 mins in all for an appointment I was on time for.
    4 people found this review helpful 👍

  • 1/5 Vika P. 6 years ago on Google
    I go to this health center for a few years now and usually my experience is pretty great, the stuff is very friendly and professional. But the last few times was a nightmare. I scheduled an appointment for vaccination, took time off work, waited in line for 30 minutes, ended up without vaccine because they were out of it! Fine, together with a doctor we rescheduled my appointment for next week, and she said that she already called and ordered the shots. I took time off work next week, came back to the health center and guess what? yes, they are telling me they are out of this vaccine, they have to order it and reschedule my appointment.
    3 people found this review helpful 👍

  • 3/5 Michelle 3 years ago on Google
    Love Planned Parenthood & what it stands for *but* if you're going to make an appointment here, call ahead for a price estimate! I went in for STI tests and the baseline price for 4 tests (chlamydia, gonorrhea, syphilis, HIV) were $155. I'm currently unemployed and couldn't pay so just ended up walking home. Tests at Planned Parenthood didn't used to be this expensive. The Trump administration cut funding for PP and I'm guessing they have to jack up their prices to cover costs now... But still, would be great to have transparent prices on the website or something just so people know ahead of time.
    3 people found this review helpful 👍

  • 5/5 Elsa P. 2 years ago on Google
    I was in and out in no time! Super professional staff, very respectful and not intimidating at all. And the multiple security measures to the building made me feel safe. Donate to these guys if you have the income!
    3 people found this review helpful 👍

  • 1/5 SSJ.Boogie (. 2 years ago on Google
    My experience at this clinic was horribly annoying, being as patient as i am i let them poke me with a needle 4 times 2 for each arm bc they messed up the first one then after that they could draw any and no blood waz coming out and i am very concerned about what they did and they didnt even get all the blood.
    3 people found this review helpful 👍

  • 5/5 Leanna C. 3 years ago on Google
    Alexis thank you for your kindness, patient and support you are truly beautiful and very special, keep up the hard work. It really means a lot for doctor Hamilton and nurses Shauna you truly are amazing and full of laughter thank you for your time and support.
    1 person found this review helpful 👍

  • 1/5 Gena S. 3 years ago on Google
    I am a long time supporter of planned parenthood I do not think they are the same as when I was younger. Either that or they have no idea what to do with anyone over 40. I paid s for my visit to support the organization even though I have no income . They did not get a good sample so had to repeat. Again not a good sample. They then wanted me to do a more expensive test. Even though I already paid for a test I never got results due to ineffect exam. Kissed my money goodbye and ran to another doctor. So sad a pap clinic can't even do a pap.
    1 person found this review helpful 👍

  • 5/5 Juliann F. 1 year ago on Google
    I love this place. They have always made me feel so safe and cared for. Super genuine staff.
    1 person found this review helpful 👍

  • 4/5 ltjyx 1 year ago on Google
    The staff are all really nice and friendly. I felt very comfortable with every staff member I met when I got my STD checks and my arm implant. However you should plan an appointment on a “weird day and time” because it takes a while to check in. Other than the wait to check in, I really like it there :)
    1 person found this review helpful 👍

  • 5/5 Arielle D. 1 year ago on Google
    This center was so lovely! Very clean and welcoming. The receptionist was very thorough and patient in explaining everything to me. I was nervous to get my nexplanon implant removed and the CNM Laura was incredibly kind, patient, and helpful as she assisted me in gently working through my anxieties. The procedure was very affordable as well. Would most definitely go again and reccomend to others!
    1 person found this review helpful 👍

  • 1/5 Rebecca K. 10 months ago on Google
    The indifference I was shown at my appointment after they messed something up was truly shocking. My opinion of this place has changed.

  • 3/5 Daniel C. 1 year ago on Google
    This place is a genuinely great establishment full of highly competent staff and they provide top notch care. But they did do something a little spiteful. I did a urine sample for a routine STI test, and then verbally answered a bunch of personal questions, and then agreed to do additional testing which would require a blood draw, but then I was waiting for a long time alone in the back room for the person to come do the blood draw, and I simply had to leave to attend to a time-sensitive matter. I even left a note to let them know this. A couple weeks went by and my test results from the urine sample where never posted on my account. So I called and it turns out they canceled everything merely because I left before they could do the the blood draw (which, remember, was to perform additional testing separate from the testing that would be done from the urine sample). They had everything necessary to do the original urine sample STI test, and they should have followed through with that portion of the visit. It was spiteful to not have followed through

  • 5/5 Katie O. 9 months ago on Google
    Incredible staff, everyone I interacted with was professional, kind, courteous, knowledgeable and warm. Beautiful facility, spacious, comfortable. Planned Parenthood is safe, friendly, and helpful. Grateful to have Planned Parenthood in the neighborhood.

  • 5/5 Brittany B. 1 year ago on Google
    The staff here is amazing. There was quite a long wait when I went so get there early, even with an appointment.

  • 5/5 Alexandria K. 1 year ago on Google
    Recently got a Paraguard IUD here. I made the appointment a few days in advance and checked in with reception twenty minutes before my appointment. The facility was very nice and very clean. Everyone working there was very kind and professional, especially the nurses and the IUD technician who helped me. I felt very safe and welcomed. Both the nurses and the technician were very clear and thorough in explaining the procedure and what I would expect. I was provided a heating pad during the procedure that lasted five minutes at the most, and it really made a difference. Seriously very impressed with this clinic, just make sure your insurance is covered here! I made the mistake of not double checking, but that was my fault and avoidable in the future. They even called to let me know!

  • 4/5 DMA 1 year ago on Google
    Yes. The technicians here made me feel hooman bean again

  • 5/5 Sara S. 3 years ago on Google
    Great service great humans helping humans. Very greatful for your existence! Professional and kind and awesome! Whether you need advice for birth control or a check on STD's or support on an abusive relationship or abortion, this is the place to go. THANK YOU for helping so many women everyday!

  • 1/5 Lilian F. 2 years ago on Google
    Longest wait time ever. Appointment was at 3;10 ended up being seen at 5pm procedure ended at 5:45. Waste of time


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