1/5 Grace K. 1 year ago on Google
Be
aware
of
deep
cleaning
scam.
I
came
here
for
a
routine
check
up
and
cleaning.
I
have
great
oral
hygiene,
so
i
was
surprised
when
they
said
i
needed
a
deep
cleaning.
But
it
had
been
a
year
since
I
got
my
last
cleaning
so
I
didnt
think
much
of
it.
At
check
out,
they
told
me
i
had
to
pay
$85.
My
ppo
insurance
covers
cleaning
and
checkup
100%
so
I
didnt
understand
why
i
had
to
pay.
They
said
that
i
didnt
have
a
regular
cleaning
but
a
debridement.
Which
was
“preliminary
for
my
deep
cleaning”
and
they
said
it
was
an
insurance
issue
because
some
insurances
dont
cover
debridement
and
check
up
on
the
same
day.
Had
i
just
had
a
regular
cleaning
or
even
come
in
a
different
day
to
finish
my
check
up,
my
insurance
would’ve
covered
the
whole
thing!
They
didnt
communicate
the
difference,
used
s
bunch
of
medical
terms
to
confuse
me,
then
shifted
the
blame
to
me
and
my
insurance.
When
i
checked
online
after,
i
found
out
that
it’s
a
universal
policy
of
the
AMERICAN
DENTAL
ASSOCIATION
to
not
allow
these
two
things
on
the
same
day.
After
a
lot
of
back
and
forth,
they
ended
up
refunding
me
the
$85
but
they
charged
my
insurance
for
a
regular
cleaning.
so
i
got
scammed
out
of
that
and
now
have
to
wait
6
months.
I
didnt
want
to
take
any
chances
for
the
deep
cleaning
so
i
asked
for
a
preauthorization.
After
2
weeks
of
not
hearing
back,
i
went
to
two
different
dentists
for
2nd
opinions
and
both
of
them
said
i
definitely
DID
NOT
need
a
deep
cleaning.
One
star
because
they
did
refund
me
and
did
not
make
a
fuss
of
transferring
my
xrays
to
my
new
dentist.
Do
not
recommend…
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