2/5 Gunveer N. 6 months ago on Google
I
recently
had
an
experience
at
One
Dental
that
compelled
me
to
share
my
thoughts.
While
the
quality
of
dental
work
provided
is
satisfactory,
there
are
some
areas
that
could
benefit
from
improvement.
The
primary
concern
revolves
around
their
scheduling
system.
It
is
disconcerting
to
learn
that
existing
patients
face
an
extended
wait
time
of
over
8
months
for
an
appointment,
while
new
patients
can
secure
one
within
the
week.
This
discrepancy
raises
questions
about
the
allocation
of
resources
and
time
management.
Furthermore,
I
found
their
scheduling
software
to
be
somewhat
lacking.
A
feature
that
would
allow
existing
patients
to
be
notified
of
any
cancellations
would
be
greatly
appreciated
and
would
undoubtedly
enhance
the
patient
experience.
Regarding
my
own
treatment,
I
had
a
somewhat
unusual
experience
with
fillings.
Regrettably,
I
had
to
make
two
additional
visits
due
to
the
introduction
of
a
new
sensitivity
problem
that
I
had
not
encountered
previously.
This
aspect,
unfortunately,
detracted
from
an
otherwise
satisfactory
dental
visit.
In
conclusion,
One
Dental
has
potential,
but
there
are
notable
areas
for
improvement.
Addressing
the
scheduling
disparities
and
enhancing
the
scheduling
software
would
go
a
long
way
in
providing
a
more
seamless
experience
for
patients.
Additionally,
a
closer
review
of
the
sensitivity
issue
following
fillings
would
be
beneficial.
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