1/5 Cassie N. 2 years ago on Google
TERRIBLE
customer
service.Left
a
bag
of
groceries
behind,
called
ahead
of
time
before
going
to
get
them
because
I
knew
were
closing
soon
and
I
really
didn’t
want
to
waste
gas.
On
the
phone
the
lady
said
it
was
fine
and
I
could
pick
up
my
groceries
at
the
front.
Went
over
there
to
pick
up
my
groceries
exactly
2
minutes
past
closing
time,
they
were
still
attending
to
other
customers.
Silly
me
for
thinking
that
since
I
talked
to
someone
before
hand
and
since
I’m
just
picking
up
groceries
that
I
ALREADY
paid
for
and
left
behind,
this
could
be
an
easy
and
fast
situation
to
sort
out.
When
I
got
there
I
made
eye
contact
with
two
employees
so
I
can
quickly
get
my
groceries,
they
were
still
attending
to
other
customers,
all
registers
weren’t
closed.
Was
blatantly
ignored.
Stood
outside
for
a
good
5-7
minutes
until
they
called
the
manger
to
come
“deal”
with
me
(again
just
wanted
to
pick
up
my
groceries
that
I
paid
for
and
called
ahead
just
in
case
the
situation
happened)
manager
tells
me
he
can’t
help
me
get
my
groceries,
to
just
hand
me
my
groceries
that
I
paid
for
they
can’t
do,
even
when
they
were
able
to
attend
to
other
customers
and
ignore
me
outside
all
that
extra
stuff
of
me
driving
back
and
wasting
gas
and
calling
ahead
to
not
get
my
groceries
I
PAID
for
already.
To
just
hand
it
to
me.
Insane.
I’m