Have never shopped at TJ Maxx in my life, apparently for good reason. Employees are so rude, no customer service or even human decency. I purchased well over $700 worth of merchandise online and had a few items that didn't work out, so I went in store to return them. Was greeted by "what?" at the front by an employee, followed by chaos in the return process. Even though I had online receipt in hand, they refused to refund me without a packing slip (mind you 4 different employees including the manager were called to the front to assist with the return and they were all incompetent, like chickens without heads) all the while antagonizing me and then telling me to "calm down". I was so frustrated that I just decided to leave and return at a later time with said packing slip to get my refund. When I returned to the store later that day, it was another nightmare with them having to match every single barcode number to their numbers in store and acting like I was such a burden and inconvenience. Will NEVER buy from TJ Maxx in-store or online again. Also, I might add, while I was there they refused an older ladies' requests (came to the front at least 3x) to help load big, bulky furniture into her vehicle. She was still there struggling by the time I was leaving, so I rallied a couple other customers and helped her load them. No wonder they're closing down stores around the state!

Clean, organized store. Cashier hit me up 4 times about the credit card. No means no. 6/01/23 Cashier wouldn't stop asking about their fn credit card. Packed everything in one bag, so it was really heavy. 2 items I purchased, lavender syrup fell thru the bottom of the overloaded bag. Shattered all over my feet. Cut my ankles, and ruined my Taos shoes. Now that there's glass in them, I'm not wearing again! Get over the credit card and train your people.

So saddened to witness cashier Eva completely disregard an Elderly gentleman who was in distress over a lost shirt. Long story of his shirt.. all he needed was help Eva was very hateful, cold, didn’t attempt to listen or help the gentleman. I felt sad and had to step in to help him. All the while she continued being hateful. Two ladies behind me thanked me for speaking up to defend and help the man. Eva has zero compassion and customer service skills. No excuse for her poor behavior.

This store is so disorganized but they do have a good selection if you want to dig through things :)

They didn't have men's ties. But my wife loves the store.

Very busy already with lots of shoppers. Store nice and clean.

Management team Elena was very helpful did a fantastic job Elena knows what she's doing The stores clean too! Will always continue shopping there fantastic store.

It is unbelievable how much stuff they have in there......