2/5 Nokuzola M. 2 years ago on Google
I
booked
Christmas
lunch
at
Riboville
restuarant
for
myself
and
family.
Considering
that
this
is
a
five
star
place
and
for
the
amount
of
money
they
charged
for
the
Christmas
lunch,
the
service
was
really
disappointing.
We
arrived
at
12:30pm
in-line
with
my
booking
only
to
find
the
kitchen
staff
and
waiters
still
running
up
and
down
busy
with
their
preparation.
We
sat
for
over
30
minutes
without
anyone
attending
to
us
at
all
for
drinks.
Cutlery
on
our
table
was
incomplete.
Once
you
ate
your
starter,
good
luck
to
getting
replacement
cutlery
for
mains.
Plates
and
side
plates
were
not
being
replaced
in
time
at
the
food
station
and
at
some
point
in
time
I
saw
a
waiter
come
out
with
what
must
have
been
wet
plates
and
he
was
wiping
them
with
an
unclean
cloth
at
the
food
station.
There
was
only
one
waiter
attending
to
a
number
of
tables
in
the
section
where
we
sat
and
even
with
her
trying
her
best,
it
was
just
impractical
for
her
to
be
able
to
give
us
good
service.
Our
table
was
also
unfortunately
near
the
kitchen
so
you
could
hear
the
supervisor
or
kitchen
manager
continuously
going
into
kitchen
shouting
at
the
staff
to
hurry
up.
The
experience
just
ruined
our
Christmas
Day
which
also
happens
to
be
my
husbands
birthday.
This
was
my
first
and
last
time
at
this
place.
I
have
always
booked
out
Christmas
lunch
for
my
family
and
this
was
the
most
unpleasant
Christmas
lunch
experience
we
have
ever
had.I
would
have
rated
this
one
star
but
the
dessert
station
which
had
a
wide
variety
of
treats
was
a
highlight
for
my
children.
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