Virgin Active Gym Bryanston image

Virgin Active Gym Bryanston

Gym Fitness center Wellness center

One of the Most Reviewed Gyms in Sandton


Address

3 Cross Rd, Bryanston, Sandton, 2191, South Africa

Website

www.virginactive.co.za

Contact

+27 11 463 6556

Rating on Google Maps

4.30 (895 reviews)

Open on Google Maps

Working Hours

  • Sunday: 6 am to 8 pm
  • Monday: 5 am to 9:30 pm
  • Tuesday: 5 am to 9:30 pm
  • Wednesday: 5 am to 9:30 pm
  • Thursday: 5 am to 9:30 pm
  • Friday: (Good Friday), 5 am to 9 pm, Hours might differ
  • Saturday: 6 am to 8 pm

Featured Reviews


Frequently mentioned in reviews: staff (10) equipment (9) machines (8) area (8) Bryanston (7) gyms (6) great (6) weights (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 4/5 Mx M. 2 years ago on Google
    Located in Bryanston, has other stores around it, spa & restaurants. Covid 19 compliant, very clean & tidy. Come check it out for yourself
    3 people found this review helpful 👍

  • 2/5 Shaun T. 6 months ago on Google • 51 reviews
    Although the gym is large, it's over crowded, limited machines, unfriendly staff and not the cleanest. Could be a once off experience but standards like cleanliness should be upheld everyday
    1 person found this review helpful 👍

  • 1/5 Verushka N. 6 months ago on Google • 41 reviews
    Really hate this gym! You deserve 0 stars. It's insanely busy, there isn't even floor space available. The staff is unfriendly and just doesn't want to work or assist you. Had a girl helping me and she was more obsessed with what's happening on her phone and to get out of there for lunch then assist me. And where are the mirrors, my word! You need to perfect your form, otherwise your either not exercising the correct muscles or you can hurt yourself. You have to look at your self and you can't, because there are little to no mirrors, especially where it should be.
    1 person found this review helpful 👍

  • 1/5 Brittany C. 4 months ago on Google • 5 reviews
    Virgin Active does not know what’s going on and it has wasted my money and time. I have national membership and I tried to phone into the main office to downgrade to just be able to gym at 1 virgin active. They say to me to downgrade my contract is going to cost R241. How can you charge me to downgrade? When I already paid to join the club? This is ridiculous. I then go into this gym and they tell me no that’s wrong if I phone it’s only R60 to downgrade through main office. In the gym itself will be R241. So I phone in now and the lady tells me no it’s R241. The worst customer experience ever and no help at all. Other gyms don’t have such fees and problems like this.
    2 people found this review helpful 👍

  • 5/5 Lee S. 1 year ago on Google
    One of the best gyms I have been to. Wonderful kids area, a kids climbing wall, arts and crafts as well as kiddies yoga. Adults work out area is great. Two pools, one massive foaming jacuzzi, as well as sauna and steam room for after a long workout. Staff are super professional and friendly 😊
    2 people found this review helpful 👍

  • 1/5 Ivan J. 2 years ago on Google
    This has got to be the worse Virgin Active in the whole of South Africa. I canceled my account and then was able to re-instate it however the sales person has actually just messed me around from the past month with having my account still pending a month later. And as we know he has just been sandbagging it on his end. Not to mention I had to re-pay the activation fee for my vitality membership even though I was still in the grace period of having it still active. Not to mention that the gym is in ruins with faulty or broken equipment.
    2 people found this review helpful 👍

  • 1/5 Andreas G. 4 months ago on Google • 27 reviews
    Getting my membership set up here has been a logistical nightmare since day 1. If you ever try and sign up here and Julius is your salesperson ask for someone else. Nothing but empty promises. Had to get Shaun, the GM, involved and yet somehow issues still aren't resolved. Everytime it's an excuse of "the system is down" or "this has to be sorted by head office" The gym itself is nice to train at though. It's just the 20 minutes of admin required to get in every time that blows. We literally have to take our signed contracts along to help sped up the process. The 1 star is for the floor and reception staff. Admin, management and sales (Julius) would get -5 if it were an option
    1 person found this review helpful 👍

  • 4/5 Robert D. 3 months ago on Google • 49 reviews New
    Since rating this gym 5 stars 6 months ago, I have visited the VA at Tygervalley and this gym is even busier from my experience and sets a new benchmark. Staff there much friendlier and helpful than Bryanston branch and there are more benches and space in the free weights section. Also, there is a piece of equipment for stomach crunches at Bryanston where the cushioning has been torn on both arm rests for the last 3 months.. needs to be repaired.

  • 5/5 Stephanie M. 3 months ago on Google • 40 reviews New
    A good gym. Large and with all possible facilities. A great selection of workout classes. Lots of equipment. Great pool and great changing facilities. A very nice coffee shop too. Friendly staff at reception.

  • 5/5 Rivashan S. 8 months ago on Google • 5 reviews
    In my opinion one of the top 2 gyms in Johannesburg (beside collection). Cleanest, friendly staff. What would make it perfect is a generator
    1 person found this review helpful 👍

  • 2/5 sindy p. 2 years ago on Google
    The only thing l like about this gym is the parking space ( it’s enormous!). •Don’t expect a friendly welcome by the entrance •The gym is very crowded • The equipment is old and there’s only one or two of each machine (especially by the weights area) • The machines are very VERY close to each other ( Covid-19 2 meter rule is not observed) • The classes are packed and the trainer moving around screaming “let’s go!!” in your face w/o a mask makes it worse!
    1 person found this review helpful 👍

  • 5/5 Sim N. 2 years ago on Google
    Great gyming atmosphere. Clean and user friendly. The best I've experienced thus far
    1 person found this review helpful 👍

  • 5/5 J M. 1 year ago on Google
    This is gym is awesome! During peak hours it can get busy but so do all gyms. Well located and alway clean.
    1 person found this review helpful 👍

  • 4/5 Bronwynn WISDOM -. 1 year ago on Google
    Really love the revamp and new leg workout section with more versatile machines...what would be cool is a bigger weight training section with more squat racks and designated deadlift spaces away from the squat racks, this way 1 person can do their squats while another can deadlift without any safety hazards and cuts down on potential fatal injuries.
    1 person found this review helpful 👍

  • 3/5 Viresh 2 years ago on Google
    The gym is centrally located in Bryanston which is valuable to those who live in the area and surrounds. The price is quite hefty and does not really make sense since you could move to a national membership. Those with health benefits from medical aids and life insurance win here. The weights as per usual Virgin Active planning is not enough and men find themselves having to take turns on machines in relatively non-peak hours.
    1 person found this review helpful 👍

  • 2/5 Janine B. 5 months ago on Google • 15 reviews
    Too small for the amount of members it caters to. Not enough weights in the weight training area which is so cramped everyone is squeaking in front or behind you during your training causing you to stop to let them pass which really affects the quality of training. During loadshedding there is no ventilation. Great equipment but not worth the frustrations. This is only the weight training section, I can't comment on the cardio section.

  • 5/5 Jordan E. 2 months ago on Google • 11 reviews New
    Cardio people: tons of well maintained machines of all kinds 5/5. Weights: vast amounts of machines, lifting sections and plates as well as ample space. The most appreciated part is the wide benches for a comfortable chest day. And the incredible spa and sauna which is why we drive out of our way to gym there.

  • 3/5 Alexandra B. 3 months ago on Google • 3 reviews New
    It pains me to write this. Because I enjoyed my time at Bryanston gym. The staff were always friendly. The pool was always clean. But, I had to cancel my subscription as we moved away. The cancellation process has made me wish I had not subscribed in the first place- bearing in mind we had been with them well over the initial contract period. 6 months later and it's still ongoing. Really disappointed because if we found ourselves living near one again I would be very hesitant to sign any contract with them. The actual gym was great but dealing with the company as a whole has been so disappointing. I had actually been steered away from other gyms that others had had similar difficulties with. So really frustrating to find that they're all the same.

  • 1/5 Tarryn A. 1 year ago on Google
    Staff don't take a moment to help customers by being flexible. My yoga class was starting and I stood for 5 mins trying to sort out Pay as you gym. Noone could help me on the app and all they wanted to do was sell a membership. I would have signed up but after no flexibility and poor customer service, I won't be signing up.

  • 3/5 Aidan M. 1 year ago on Google
    Not bad. Treadmills weren't working for some reason. Very frustrating but otherwise not bad

  • 5/5 Glyn B. 1 year ago on Google
    One of the better VA’s I’ve been to. Got a plethora of good cardio machines (assault bikes, spinners, speed treadmills etc) in good working order and wide array of weights and great Kauai. Plus a very cool ClubV and swimming pool! Very jacked

  • 5/5 Caleb M. 9 months ago on Google
    Great gym with a wide range of equipment. The pool and sauna area is also the best in Johannesburg.

  • 1/5 Riona S. 1 year ago on Google
    This gym is convenient and nice. However, no air cons during load shedding and you can never get a hold of the receptionist when you call. That's why I am rating it a 1 star.

  • 5/5 Uri 9 months ago on Google
    Great gym. Weights area is small with limited equipment. The kids are is the best I’ve seen. Plenty to keep them busy whilst you enjoy your workout.

  • 5/5 Tayla C. 1 year ago on Google
    One of the nicest clubs. Upstairs does feel a bit cramped since every activity is there. But the spa pool and other water-based facilities are great!

  • 5/5 The Self-Care D. 1 year ago on Google
    Such a joy to be moving again. The staff are amazing, it's super clean and a wonderful place to reconnect, release and recoup

  • 4/5 Sintu Mavuya (Scene2 A. 1 year ago on Google
    I like this gym. It’s not too big. The weight area can feel a bit cramped when it’s full though.

  • 1/5 Lawr-Mari van der W. 1 year ago on Google
    How ridiculous that it is communicated that they will be working on the warm water for 1 day Wednesday (22nd of June) after phoning them today (Sunday) the matter still hasn't been resolved and no date as to when the hot water problem will be fixed. This is really unacceptable!!!!

  • 1/5 Derrick L. 1 year ago on Google
    Pretty average. You can't sign in with a digital card (a problem they keep promising to fix for well over 6 months). No generator during loadshedding. Cramped gym in general.

  • 5/5 Gavin Hsiao-Ying K. 1 year ago on Google
    One of best gym, the staff is very kind and I really enjoy their Jaccuzi.

  • 1/5 Bradley L. 1 year ago on Google
    Bad gym experience, aircons were not working, Playlist sounded like it was a Sunday morning, weights and machines too cramped together leaving no space to work out. Rest of the gym was well aired and staff members were good!

  • 5/5 Shaheel M. 1 year ago on Google
    One of the best gyms I've been too. Ample parking, all the equipment you'll need and large enough that it doesn't feel too busy, even at peak times.

  • 4/5 Nomali N. 2 years ago on Google
    The club is well managed. All equipment is in order, COVID regulations upheld and the staff is welcoming. There is enough room to do your own thing if you want 'me time' or join a group class if into socializing. Class bookings are online and often you will find a slot an hour before.

  • 4/5 Arizan S. 2 years ago on Google
    Very good gym with a lot of facilities. Quite well organized but very busy at times

  • 1/5 Neil W. 2 years ago on Google
    Absolutely disgusted with the manner I was treated this morning by the front desk lady Tshwarelo! I was meant to ride my bike outside today but when I got to Bryanston found it raining. Being a member at Bryanston VA I then decided I would go to the gym instead and sit on a Watt bike. When I got to the club I asked very politely if I could keep my bike inside while I rode the Watt bike and was told categorically that I could not bring my bicycle inside. I personally know people that have had cars stollen from that car park, do you think a bike worth thousands or rands would be safe unsupervised in the car park? I and am dumbfounded that there was no effort made and the was in which Tshwarelo handled the situation. As a result will be canceling my contract with immediate affect.


Call +27 11 463 6556 Open on Google Maps

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