This is the level of customer service you get from Starbucks. My drink wasn't made properly, I went to ask to replace it, the assistant manager gave me a suspicious look and asked if I drank any of it. I was upset of that but decided to let it go. She was rude all the way, so I decided to ask another associate for her name. She was furious and asked me why. At the beginning I refused to talk to her, but after she asked several times, I decided to tell her that she humiliated me by asking if I drank from it. The other batista understood, but she didn't accept a complain and asked me to leave. When I complained and asked for other people's names to witness, she called the cops on me. It was another way of humiliation. I was so embarrassed in front of my wife and my kids. It was a horrible experience. After spending a nice day with my family and at the end of the day starbucks ruined it for me.

My order is always correct and ready faster than promised (in the app). Clean and comfy and complete with a fireplace.

Always our halfway point from Seattle when we're going to Central Oregon for recreation.. Always ready when we order on the app. But for some reason they always put ice in my daughter's glass of milk.

Not basing this review on food or beverage experience, rather rhw customer service that I received this morning was aupuling. The day before, my wife and I went, and they messed up my drink order, and as customary, they were very apologetic and offered me a free drink for the incontinence, the next time through. This morning, when I went to get my free drink, they swiped the gift card and proceeded to tell me there was a remaining balance. I had explained the situation to the guy at the window and instead of apologizing and 0 out the till he was argumentative and very short. Was kind of a shock compared to the precious experience. I didn't have the time to ask for a manager, so I paid and was on my way. Starbucks usually has superior customer service and this was not one of those times!

Great staff, the move through the line super fast, they are friendly and kind. My drink is 98% always right and they very rarely make a mistake here. They are better than Dutch bros in that they are faster and they don't make mistakes. They are located next to Goodwill and Panda Express.

This is the place for you if you like your coffee served with a side of judgement… And mediocre service, where they will whisper that your drink is ready.

I used the drive thru I ordered a white chocolate peppermint mocha and I received a flavorless latte I tried calling for an hour to receive a busy signal and disconnect every call... I'm not a pleased customer

Received very rude service this morning while going through the drive through. Was not listened to when taking order and told just to go to the window where they rushed me (I was the only one in line at the time). Items were forgotten and when given my drink, it felt extremely light and this is how it came, not even full! Very disappointed.

Line moves way to slow for as many staff working understand busy but all companies need to have some self respect

Thought we'd give this location another chance, but once again the coffee was watery, the danish was stale, and the customer service was lack luster with the employees having attitudes as if they were inconvenienced by having to do their job. Considering the prices now at Starbucks in this day and age, it is no longer a viable option for us to make any more attempts to hope they've changed. Avoid this location!