They have treated us terribly. My wife bought me a model of sneakers that I wanted, when I tried them on they were too small and I requested a bigger number, they told me that they didn't ask for anything and that I had to exchange it for something from the store (I want that model of sneakers) forcing me to change the type of product. I don't like anything or they don't have anything in my size, I request a refund of the amount and they tell me they don't refund anything. In the end €100 lost and I will have to buy them somewhere else. Claim form and consumption we will have to go. By not losing a few euros they lose a regular customer 🤷🏻‍♂️

Surly, completely unhelpful staff

(Translated by Google) It is not cheap at all, I would say it is even expensive. And most importantly: THEY DO NOT RETURN THE MONEY. Yes, yes, it's incredible, they make you a voucher for 6 months. They tell you that the thing is like that and that's it. She puts it on a little sign next to the cashier, but the funny thing is that the clerk says goodbye saying: "for any problem the purchase ticket." (Original) No es nada barato, diría que incluso es caro. Y lo más importante: NO DEVUELVEN EL DINERO. Sí, sí, es increíble, te hacen un vale para 6 meses. Te dicen que es así la cosa y ya está. Lo pone en un cartelito junto a la caja, pero lo curioso es que la dependienta se despide diciendo: "para cualquier problema el ticket de compra".

First of all, very good service from the salesperson. The problem is that it is the second or third time that I have left without being able to buy because they do not have sizes in stock. It's not that I'm asking for a strange size, it's that I'm asking for the same shoe size that they have displayed on the wall and they don't even have the pair. A disaster. Out of stock causes small businesses to lose a lot of money and customers.

(Translated by Google) They spoke very badly to me. I asked for a price and a dark-haired girl answered me with bad manners in front of the rest of the customers, then she wanted to rectify it but obviously we left without buying. (Original) Me hablaron muy mal. Pregunté un precio y me contestó una chica morena con malas maneras delante del resto de clientes, luego quiso rectificar pero evidentemente nos fuimos sin comprar.

(Translated by Google) Saleswomen who answer in very bad manners, and with arrogance, those responsible should take action. They didn't even want to put the clothes in the bag. (Original) Dependientas que contestan del muy malas maneras, y con prepotencia, deberían los responsable tomar medidas. Ni tan siquiera quisieron poner la ropa en la bolsa.

The customer service is SPECTACULAR! There is a boy with long hair and glasses (I don't know his name) who always wants to help...what he did for us was great. CONGRATULATIONS

Very bad attention. Unpleasant, with no vocation for service.

Bad attention and bad attitude. They NEVER answer the phone. To buy sports club equipment you have to make an appointment and when you go they don't have the sizes. You want to waste people's time

Bad attention and worse when paying and post-purchase service!!! I ask him for some sneakers for El Niño, a gift from the Three Kings, the price he puts on the k is raised by 5 euros because the size is 35'5, okay, they don't tell me but okay, I pay for them, they give me a box in tatters , I ask them to give me a box in good condition and after 5 minutes they tell me that there are no more boxes, at the same time I had asked if I was a member, they pass me 5 people in front of me, total that by giving me the box in pieces, they I ask them to give me the money back because I don't want them and they tell me that they won't give me the money back, it has to be a check for change. What a shame about the service, I hope the child likes the sneakers because I don't want to go back!!! I hope they change the staff because of course customer service is 0 patatero!!!

Nos encanta ir siempre nos tratan bien , no hemos tenido nunca problemas con Temas devolucions ni nada , a nosotros nos gusta ir

Es una tienda de deportes generalista, por lo que tienen variedad, pero no busques algo muy concreto. La atención es amable.

Cero asesoramiento y nulo interés por vender. Ni se molestan en ofrecer nada

Bien en general compre unos pantalones y crwo que me van grande y tengo que cambiar la talla y lo perdi

(Translated by Google) Unbeatable personalized attention. We had to make several modifications to our purchase and they resolved all our doubts !!!! Great !!! (Original) Atención personalizada inmejorable. Tuvimos que hacer varias modificaciones en nuestra compra y nos resolvieron todas las dudas!!!!Genial!!!

The dependents do what they can. There is a lack of staff (during the week at least) and the result is that they do not serve you. Also, the relationship with the club is fatal because you come to get the material and it turns out that you are not on the list. The WhatsApp store tells you that you can go and then they can't sell it to you. I've already been twice and I still haven't gotten the entire kit.

Bad. They told us on the phone that we could go there without an appointment and they guaranteed us that they would attend to us and then nothing. Collapse of people and poor attention. People come from far away to get equipped and they can't leave cheated and have to go back

Fatal. I've been calling for days, no one answers the phone. Items had to arrive, there has been no news for a week... I will have to go to the store to find out if the material has arrived. Fatal, fatal!!