Gym that has lost a lot, it is normal for people to delete themselves or look for other gyms. It is an almost third world gym The price is abusive for the services they offer and what can we say about the maintenance there is little or no maintenance on machines that have been out of service for 3 weeks. Emphasize that the changing rooms and showers are mostly damaged. Many thefts that do not take responsibility or provide answers. The air conditioning in the fitness room is fake Lots of club but maintenance is zero, 3 weeks the pulley is in maintenance

One more example of the terrible customer service of this center. On Tuesday one of the entrance doors broke. Wednesday and Thursday we used the other entrance. Today they forced us to use the entrance with only one functional door while they kept the other closed. If an accident occurs and the center has to be evacuated urgently, a massacre could occur. The pool has a low water level again, even though the repairs have been completed and no one has informed us of the reason. The treatment of the user is a shame

Amazing place to be.

The gym is next to my house, it's unfortunate what this place has become (not that it was ever great). Reasons to reconsider when thinking about signing up here: 1 - There are no rules, here the most rude, the most poorly educated wins. There are people who "use" 4 machines at the same time, and there is no point in telling the instructors, because they look at you with a "what do you want me to do" face? You get to the gym, you go to a machine, someone shows up saying it's there... you go to another machine, and the same person shows up saying it's there too. And no, this doesn't happen when the gym is empty, because it never is... 2 - There are machines that you cannot use because the same person does a full two-hour workout there. There is a good pulley machine, but inaccessible depending on the time, since it seems that said machine has an "owner". 3 - If you want to talk and make friends, this is the place. Apart from those who go to train and use 4 machines at the same time, there are also people who take control of a machine and stay there for 30 minutes CONVERSING, while doing a 3-series exercise that would last 3 minutes. 4 - If you need an instructor, run away from here. The gym has many elderly people, and it is unfortunate that the instructors are generally more concerned with talking to friendly students than correcting the posture (especially of the elderly) during exercises. If you're not ready to take health seriously inside a gym, just be honest and close the doors. 5 - I'm not going to go into much detail, but read a little of the comments and see how many mention instructors with attitudes worthy of sexual harassment. There is one in specific that must have some problem that makes any male person invisible. It made me incredibly sick to see that, and I was hoping to see some student complaining about him while I was there, because I just needed a reason to act... well, it better not have happened. And here's a message from a marketing professional for the gym: the work they do to attract clients is clearly wonderful, it shows that the gym is increasingly full, to the point that at some times it is not possible to train. But Marketing also has a basic premise: it is useless to attract and not improve the facilities to support the new number of clients. This will inevitably end in loyal and old customers disappointed with the place, and will give the idea of ​​an always full gym to new students. Do your research, talk to your clients. In my schedule, which wasn't even peak, people were already extremely dissatisfied, and rightly so... it's pathetic to pay almost 50 euros a month to train in a place like that. Summary: I'm going to a gym that's a 15-minute walk from my house, and I still manage to waste less time than if I trained at this one, which is literally next door to my house. My workouts are intense and last 50 minutes, in this gym it took around 1 hour and a half, which is unacceptable. Furthermore, where I am now there are clear rules, there is an internal regulation that does not allow behavior from stupid people. There is a time limit to be at each machine, there are a series of rules so that everyone can enjoy the environment in the same way. It's not disgusting barbarism like in DUIN. And please don't even think about responding with the typical 'we're sorry your experience was bad'... no, you're not sorry, because you've been warned several times and you just don't change. With the time you would spend responding to me, gather your Marketing team and get them to think a little about the basic premises of this area of ​​study.

(Translated by Google) If you want to waste your money join this gym. Expensive price for how small it is, they take 1-2 months to fix the machines and the air conditioning doesn't even exist. Not to mention most of the monitors, who spend all the time they are in the room talking to people, the whole gym being messy (weights put on machines, dumbbells and discs on the floor,...) and most part of the time in the fitness room there is not a single monitor And finally, there are too many people signed up, every time you arrive everything is busy and you have to wait, they should limit the capacity or those registered, because that's impossible (Original) Si quieres tirar tu dinero apúntate a este gimnasio. Precio caro para lo pequeño que es, tardan en arreglar las máquinas 1-2 meses y el aire acondicionado ni existe. Por no hablar de la mayoría de los monitores, que se pasan todo el rato que están en sala hablando con la gente, estando todo el gimnasio desordenado (pesos puestos en máquinas, mancuernas y discos en el suelo,...) y la mayor parte del tiempo en la sala fitness no hay ni un solo monitor Y por último, hay demasiada gente apuntada, siempre que llegas todo está ocupado y tienes que esperar, deberían limitar el aforo o los inscritos, porque así es imposible

Happy only for the instructors of the current classes, but the center is not well maintained, there is always a lack of toilet paper or soap, there are pieces of wall that fall off, humidity throughout the gym, the pool is dirty and not well cared for at all, in More than 3 lanes you find people walking or taking courses, you can never swim well, the lockers can only be closed with the bracelets to enter and they are misconfigured and you find the locker open when you return... Not to mention that they only have promotions for new people, there are no rates for those of us who can only go in the mornings. A rate from 11 a.m. to 4 p.m. is not for the mornings and other Duin have it and in this one it is not normal, which is what they answer at reception that others do but in this one it does not. Not to mention that they have a suggestion box so they don't even pay attention to any of them. They also released a service in the app where you could supposedly request personal training and I'm still waiting for them to call me, after 2 requests sent.

Tienen una mala calidad de atención al cliente, llevo dos meses en el gimnasio sin poder entrar con mi propia pulsera. Siempre pregunto a que se debe porque mi ficha muestra que está todo perfecto y todo pagado y no obtengo ninguna respuesta, lo único que hacen es abrirme la puerta y decirme que ya se solucionará sin darle importancia ( hace poco me entere que le pasaban a mas clientes). Para colmo, la aplicación de duin no me deja reservar clase. Espero que busquen una solución inmediata a estos problemas.

Si doy 2 estrellas es porque el trato de “algunos” del personal no merecen menos. Pero si hablamos del mantenimiento y de pequeños cuidados con el gimnasio seguro daria menos estrellas. El aire NO FUNCIONA. De 3 años que estoy apuntado no hubo un verano en el que el aire ha funcionado bien. También en verano hacen reformas/arreglos en la piscina y está cerrado por más meses… EN VERANO!!! Aparte de que cuando se rompe alguna máquina, tardan mínimo 2 semanas en arreglársela. Como mínimo, deberían bajar la mensualidad en verano. Porque tampoco es tan barato como para tenerlo tan descuidado. Eso sin entrar en asuntos como… puertas rotas de las duchas… ruido de las clases que ponen música a tope, cambian las taquillas y no se explican a nadie como funciona.. etc

Antes hacian tarifa especial a JUBILADOS, ahora la tarifa es standar para todos los usuarios 49,50, con las pensiones actuales es un precio que no me lo puedo permitir, una lastima ya que el médico por salud me ha recomendado natación.

(Translated by Google) It is very expensive for an old and limited installation. The reception area looks more modern but you go to the pool in the basement and you enter another world where nothing has been changed in years. There you see stains, broken things, super old and inefficient materials, and hairballs - it really grossed me out to go in the water. But worst of all is a lifeguard with short hair who has nothing better to do than pick on people for everything. With me it was the muffs of my 2-year-old daughter, despite the fact that we did not bother anyone. Other users also approached me to tell me that she has certain prejudices and always messes with everyone, so she will surely have a problem with you if you make the big mistake of signing up here. (Original) Es muy caro por una instalación vieja y limitada. La zona de recepción parece más moderna pero vas a la piscina en el sótano y entras otro mundo donde no han cambiado nada en años. Allí ves manchas, cosas rotas, materiales súper viejos e ineficientes, y bolas de pelos - realmente me daba asco entrar en el agua. Pero lo peor de todo es una socorrista con pelo corto que no tiene nada mejor que hacer que meterse con la gente por cada cosa. Conmigo fue los manguitos de mi hija de 2 años, a pesar de que no molestamos a nadie. También otras usuarias me acercaron para decirme que tiene ciertos prejuicios y siempre se mete con todo el mundo así que seguramente tendrá un problema contigo si cometes el gran error de apuntarte aquí

(Translated by Google) I deleted myself from this gym about 5 months ago and the surprise is when I see that they continue to charge me the receipts. You call and send emails and nothing... I hope they solve everything for me quickly. (Original) Me borré de este gimnasio hace unos 5 meses y la sorpresa es cuando veo que me siguen cobrando los recibos. Llamas y envías emails y nada... Espero que me lo solucionen todo rápido.

I love it, the pool is very good, large with very nice warm water, the exercise facilities are very good, although the women's changing rooms could be improved to be honest, they have very few dryers for rush hour, small mirror area for To get ready. The showers are very good and the service is very good

Vergüenza les debiera de dar principio de año y te suben 5euros!! La cuota 😡😡😡 La cuota de fin de semana!!! La subida más alta de todas las cuotas posibles con diferencia para tres días de la semana que puedes asistir y no el día entero, viernes por la tarde solo y domingo de mañana , y sal pronto que los de mantenimiento tienen que trabajar ,no se cumple el horario que te dicen de uso de las instalaciones y otra cosa arreglen las saunas que pagamos y siempre están estropeadas .😤😤😤 preguntas para presentar una reclamación ,queja y no tienen ni un buzón para dejar la hoja de reclamaciones tienes que llevarla al ayuntamiento 🤐🤐

(Translated by Google) Hello, I have been taking my children for years, delighted with all the monitors and services... A 10 in cleanliness of locker rooms and bathrooms. At reception the girl in the mornings Miriam, who is usually the one who is when I go, is excellent in terms of information, kindness, education, always with a smile with the children and with us, she likes her work and dealing with people And that shows. In general, I am happy with the center, it is my experience and that is how I pass it on. (Original) Hola,llevo a mis niños desde hace años,encantada con todos los monitores y servicios... Un 10 en limpieza de vestuarios y baños. En recepción la chica de las mañanas Miriam,que normalmente es la que está cuando yo voy,es excelente en cuanto información, amabilidad, educadacion,siempre con una sonrisa con los niños y con nosotras,le gusta su trabajo y el trato con las personas y eso se nota. En general contenta con el centro,es mi experiencia y así la trasmito.

(Translated by Google) The facilities are quite good, especially the pool, and there is enough space between machines to be "relatively" quiet. (Original) Las instalaciones están bastante bien, sobretodo la piscina, y hay bastante espacio entre máquinas para estar "relativamente" tranquilo.

(Translated by Google) The only good thing is that I'm dry from home 😅 and because the padrón you leave is already paid for. (It's a little expensive) I haven't had any luck finding it yet. Half empty is always full..! The classes and more very well 👌 Zumba is not very good Repetitive, out of Rhythm 🥁 It would be cool if they left a free room to be able to dance and do what one wants. Cleaning 🧹 100 of 100 (Original) Lo único bueno es que me queda seca de casa 😅 y por que ya está pagado el padrón que dejas. (Es un poco caro) Todavía no eh tenido la suerte de encontrarlo Medio vacío siempre está lleno..! Las Clases y de más muy bien 👌 El Zumba no es muy Bueno Repetitivo, fuera de Ritmo 🥁 Molaría si dejaran Una Sala Libre para Poder bailar y hacer lo que uno quiera. Limpieza 🧹 100 de 100

(Translated by Google) Very complete gym! And quality-price the best in the area !! (Original) Gimnasio muy completo! Y calidad-precio lo mejor de la zona!!

De verdad no puedo entender cómo el suelo para cambiar a los niños antes de salir a la piscina pueden estar así de sucios, esto es falta de mantenimiento y limpieza, una buena limpieza con rotativa y los productos adecuados mantienen esos vestuarios limpios, parece ser que no hay supervisión, en este aspecto, criadero de hongos y bacterias!

(Translated by Google) I have loved the kindness of the reception girls, especially Sara. He showed me all the costumes. He made it very easy for me and made me feel really good. Thanks a lot! 😃 (Original) Me ha encantado la amabilidad de las chicas de recepción, en concreto de Sara. Me enseñó todo el vestuario. Me lo hizo muy fácil y me hizo sentir realmente muy bien. Muchas gracias! 😃

Es una vergüenza el funcionamiento del centro y el trato recibido por una parte del personal. Duchas sucias, agua muy caliente, poco información.las duchas siguen igual es horrible no poder ducharse al momento tienes que abrir todos los grifos de ducha para que se enfríe el agua más de un cuarto de hora vergonzoso ,y hasta los Walter tiras de la cadena y sale el agua hirviendo falta de agua en la piscina con lo cual se nada fatal pero por mucho que te quejes no hacen nada al respecto

Until a couple of months ago you could say that the water in the small pool was more or less regulated in temperature, but since they changed the maintenance person the water is usually rather cold, I am not saying that it is because the person who does the maintenance because he will do what he is told in the gym, but there is no right for us to have to do the aguaguin with practically cold water, I pay to be offered services in conditions, I have complained and my colleagues but they don't pay any attention, yes yes ma'am but when I return the next day it's cold again, by the way a cleaning in the locker rooms and showers leaves a lot to be desired.

The DUIN gym presents a comprehensive offering for those looking to stay in shape, however, the experience is tempered by a lack of staff in certain areas. On several occasions, I have noticed the absence of personnel in the machine area, which can make it difficult to access equipment and properly execute routines. However, when the staff is present, the treatment received is exceptional. The staff available in the gym show a high level of professionalism and friendliness. They have proven to be attentive and willing to help with any query. However, the lack of constant presence creates inconveniences and slows down the dynamics of the training. It would be beneficial to service quality if measures were implemented to ensure more consistent coverage. In relation to personal trainers, I find that there is room for improvement in communication and adaptability to clients' individual needs. I suggest that protocols be established for more personalized attention and closer monitoring of user progress. In summary, DUIN gym offers a solid platform for fitness, but lack of staff in certain areas affects the overall experience. The treatment received when staff are available partly compensates for this deficiency. To improve, measures should be implemented to ensure a constant presence and personal trainer services could be strengthened with a more personalized and educational approach.

Good pepols & well organised

Excelente gym, con completo equipamiento, piscina y todas las clases, experiencia inolvidable. El trabajo no me deja irma todo los días pero siempre que pueda estoy ativo..recomiendo que vengas....esto es salud

Sinceramente, mi primera impresión no fue buena pues me empezó a atender una chica que mucha idea no tenía (pobre, se ve que era su primer día) y se acumuló mucha gente esperando a que la atendieran. Mi alta era para el pack family y estaba ya resignada a desistir de anotar a mi familia en DUET SPORTS. Pero todo cuando llegó Nerea, una chica de recepción que se nota que dominaba super bien todo y me solucionó todo el procedimiento siempre con una sonrisa, con una eficiencia notable y predispuesta a resolver cualquier inquietud. Nerea atendió a toda la fila en menos de diez minutos mientras nosotros firmábamos el contrato. Las instalaciones del gimnasio no son lo más moderno, pero la atención es impecable. Además nunca está lleno y las piscinas están muy bien.

Casal super refrescante para el verano, mil actividades y los monitores geniales. Yo necesito sacarla antes y todo es simpatía y amabilidad.

(Translated by Google) The girl in the fitness room is the worst I've seen in years of training. He comes to tell you that you cannot do according to which exercises because you can hurt yourself and that it is forbidden to perform them. Please a bit of professionalism HA HA HA (Original) La chica que hay en la sala de fitness es lo peor que he visto en años que llevo entrenando. Te viene a decir que no puedes hacer segun que ejercicios por que te puedes hacer daño y que queda prohibido realizarlos. Por favor un poco de profesionalidad JA JA JA

Primer dia en mi nuevo club. La atención en recepción muy satisfactoria. Piscina con bajo nivel de agua pero suficiente y temleratura optima. Instalaciones correctas. . En general un club sencillo , práctico, céntrico, buen trato y sin snobismos

Quitaron clases porque dijeron que no se llenaban, ahora parecemos sardinas y además con muy poca ventilación, en varias ocasiones se ha mareado gente.Nos subieron la cuota a cambio nos quitaron clases. Lo único que vale la pena son los profesores.

Pesimo el servicio prefiero el del magic tratan mejor me explico ya me an llamado muchas vezs pero ya es el colmo llaman la atencion a la minima por egemplo queria ir a la sauna i deje a mi hnvija mayor con mi hija pequeña i me llamo la atención una vez unla hija de la socorista estba jugando con mi hija i me gui al sauna cpn la peque pequeña -0

Este gimnasio con piscina esta bien. Ofrece una amplia variedad de equipos de ejercicio y las instalaciones de la piscina son geniales. El personal es amable y atento.

(Translated by Google) They have a variety of led classes. Body Combat and cycling classes have a very effective training! I recommend it! My only suggestion would be to update the cycling songs, they are old songs. Better known/modern songs motivate more, in my opinion :) (Original) Tienen una variedad de clases dirigidas. Las clases de Body Combat y cycling tienen un entrenamiento muy efectivo! Lo recomiendo! Mi única sugerencia sería que actualicen las canciones de cycling, son canciones antiguas. Canciones más conocidas/modernas motivan más, en mi opinión :)

(Translated by Google) Adapted for wheelchair users. The pool crane is one of the best I have seen. Too bad the small pool and spa are not accessible. The changing rooms for people in wheelchairs are segregated by sex, they should have a location outside the changing rooms, but the team that works there provide a group changing room for the user and the companion. Covid's time management has been impeccable. The staff are very friendly and very efficient. We will remain partners for a long time (Original) Adaptado para usuarios en silla de ruedas. La grúa de piscina es de las mejores que he visto. Lástima que la piscina pequeña y el spa no sean accesibles. Los vestuarios de las personas que van en silla de ruedas son segregados por sexo, deberían tener un emplazamiento fuera de los vestuarios, pero el equipo que trabaja allí te facilitan un vestuario de grupo para el usuario y el acompañante. La gestión en tiempo de Covid ha sido impecable. El personal es muy amable y muy eficaz. Seguiremos siendo socios por mucho tiempo

(Translated by Google) Very bad administrative management. I came to ask for information to register again (I was a member for a long time) and they tell me that I have to pay 2 installments that according to them I have pending since they were closed due to the pandemic. In short, a disaster and the girl who is at the reception has very little right hand and very little track to serve the public. They have lost a new/old customer and I leave with a very bad feeling. (Original) Molt malament la gestió administrativa. He vingut a demanar informació per a tornar a inscriure'm (vaig ser soci durant molt de temps) i em diuen que he d'abonar 2 quotes que segons ells tinc pendents de quan van estar tancats per la pandèmia. En fi, un desastre i la noia que està a recepció té molt poca mà dreta i molt poca traça per atendre al públic. Han perdut un nou/antic client i me'n vaig amb una sensació molt dolenta.

(Translated by Google) Cool! The swimming pool courses for children and the summer camp for children is great! Highly recommended! (Original) Genial! Los cursos de piscina para niños y el casal de verano para niños es genial! Muy recomendable!

Good cem and picxina