5 employees walking around, only one waiting on a customer. Long line of customers. So what. Repeat of the last time I tried to shop here. When I order from RioGrande in ABQ I get it next day. At a lower price. Faster than waiting for a clerk to do you a big favor by waiting on a you. Highly recommend this place if you enjoy being ignored and having you time wasted. Never again.

I am new to making jewelry and have recently decided to give it a try. I did a search on the Internet for jewelers supplies and SFJS was one businesses that caught my eye. So, while on a recent trip to Santa Fe I decided to stop by SFJS to purchase a few items and to ask some questions about the materials I wanted to buy. I must say I was amazed by the selection of tools and supplies that SFJS stocks. Just about everything you could want is in their store. I rate it outstanding! More importantly I wish to commend SFJS for how they handle customers. Their policy is that once they begin working with you, whether you are a new to jewelry making or a professional, they stay with you until your order is complete and you have been checked out. That is how it should be. A great way to handle customers. I am sure that my lack of knowledge was on display as I know very little about making jewelry but the staff of SFJS took their time with me and assured me that there was no such thing as a dumb question. All of my questions were answered and I felt like the staff really cared that I received the information that would get me started on this new creative journey. In any business it is the staff that makes it shine and at SFJS the staff is "Golden" in my opinion. Thanks for treating me with respect and making me feel comfortable in your store. I live in Dallas, Texas and there is no jewelry supply store that comes close to what SFJS offers in the way of supplies and customer service. I highly recommend them.

I love this place. I've been shopping here for at least twenty years now and they're always so nice. Good selection and great prices. I noticed a sign saying they're also doing deliveries within city limits twice a week. What an awesome service!

I was treated like I was visiting the Big Island without the wonderful weather. Treated like a Howlee. Women were rude even the older white woman was acting haute. Jewelry overpriced. Was treated poorly and staff gave unintelligent responses when asked normal questions. When asked about the difference between gemstones they would say in a sassy way WE ARENT GEMOLOGISTS. When the difference was not too hard to figure out. Yet they put different gemstones together in the same place then gaslight the customer for asking what kind it is.. I guess finding good employees here in Santa Fe poses a challenge. If I wanted to be around angry unfriendly women I would recommend this place. Otherwise I'll stay away.

Service at Santa Fe Jewelry Supply has, unfortunately, gone downhill. Confused employees running in circles. I've been a long time customer & am now beginning to source my jewelry products elsewhere.

I'm a long time patron at SFJS. I'm happy with having a true local family owned jewelry supply in our small town. I was in the store when the previous reviewer AZ Tex became upset as he found out he needed a number to be waited on after waiting for a few minutes (10?). I felt bad the guy didn't know the system, however, there is a sign on the wall that says "Take a Number to be Served" with a ticket dispenser mounted above it at the front counter. Yeah, he's right the workers weren't very interactive to a new customer waiting for some eye contact and attention to his order. They were focused on the people they were already waiting on like they are supposed to be. It's a cool store and I'm grateful for it being open. Meets my local needs when you can't wait a day on shipping and they have something no one else has!

Loved visiting this store for the first time! We had such a nice, informative and helpful salesperson. We're novice jewelry makers and she had such patience with us and helped guide us in the right direction. Great stones, beads and findings at good prices.

I have come here for a few years for most of my jewelry supply needs. The staff is awesome. Specifically I wanted to thank Ian for being so kind and patient! She is always very attentive, and sweet and I want to make sure she is recognized for being so great!

Went to buy some stuff off this website and the shipping that they charge you for an item that weighs not even an ounce was $16.50 by priority mail to Kentucky. Needless to say, I found the part for my cab machine elsewhere much cheaper and the shipping was more than half of what this website charges.

Best jeweler supply in the state. Super fast shipping and real people who actually want to help artist. Best turquoise selection around.

I rarely purchase my metals, tools and findings from anywhere else. I have been creating jewelry for 47+ years and I absolutely appreciate the folks at SFJS. Better than any buying from an online source!! I highly recommend this awesome business.

I have shopped at Santa Fe Jewelry Supply for many years and I always expect their excellent customer service! But today they went over and above their excellent service by helping me with a problem no one else in the jewelry business has been able to help me with! Thank you!!!!

They have so many goodies and supplies. Love this place

Really helpful and knowledgeable staff here. They seem to have everything a jeweler would need or a jewelry retailer for display. Lovely place, very well managed and harmonious.