I have been to Dressman's Gifts many times over the past 13 years, and always have had great customer service. They always provide high-quality items that suit my interests, and being a Native American, I have high standards when it comes to Native American products. I recently bought several beautiful t-shirts, including one with an eagle on it, and topaz jewelry for my wife. After shopping around "the Plaza", I am confident that Dressman's prices are the best in town.

Absolutely horrendous. Two of the employees acted openly bigoted. They only worked with certain people and they treated a young lady like she couldn’t afford to be in there, and followed her around the whole store like a criminal. Seriously, in 2023 you’re going to treat people like that? Looking at the other reviews it seems like this has happened before, and the owners have yet to fix the problem.

Nice store with jewelry by several native American artisans. Some good deals and some beautifully unique very expensive items. Staff is knowledgeable.and very helpful and gave great advice helping me choose gift for wife. Like this store a lot.

Bought a solid copper bracelet with sliver inlay at this store last month (February 2022). Within wearing the bracelet 3 times, a section of the copper wore off by the silver inlay. Since I live in a different state, I called them, and wrote an email asking for options. They never responded. I called them a second time and was told I could return it for a refund. I asked if an option for a discount could be given (as I am willing to take it to a jeweler to have it repaired). According to them that was not an option. This business needs to improve their customer service. I would recommend buying from someone else.

Great selection of products. However, the ladies that work in the store will only greet “certain people”. I was in the store for 15 minutes and not one sales associate spoke to me. They started to whisper to themselves and laugh when I mentioned their poor customer service.

A totally fraud and extremely rude store. Whole time we were there the cashier was eyeing us very suspiciously. We purchased 74 dollars worth of gift items and after buying we first asked for a box for the glass mugs at first she said they don't have any very dismissively . Anyway as some of us were browsing and looking outside and was little distracted; when we got out of the store none one us were carrying the purchased items. We even have recorded proof as one person was on live . The live shows none of us had anything on us when we left the store. Anyway after returning home which is a whole another state we figured out how we never received the items. I called them right away. First she wouldn't hear the exact date and time of purchase . She just kept saying in very disparaging tone that no lost item was found over and over again . She wouldn't hear of anything not even when I was trying to give her the correct time and date. I never experienced such behavior in my shopping experience before . We should have left right away when we saw how rude the cashier was and how they were giving us scathing looks. Except this horrible experience the whole new mexico trip was great and didn't meet any hostile people. This just soured the whole trip and vacation. Please avoid this place if you can and specially if you are a POC.

Went in looking for the penny press machine! I found it! It's all the way in the back of the store. I didn't like any of the designs, so I didn't end up getting a pressed penny, but I'm glad the machine is there. The store has a LOT of gifts and souvenirs. There's a lot packed into the small store. I didn't see any postcards. I was glad that the woman working was telling people they needed to wear their masks if they were going to be in the store. Thank you!!!

They opened early! They are also real helpful and knowledgeable.

A cute shop the reason I gave them two stars was the cashier was rude. Not friendly at all I am not sure if she was Mexican or Asian that women was rude. Not good customer service from this cashier. For that reason I don’t recommend this shop. Please hire more friendly customer service employees.

Great shopping experience for native American pottery. Very knowledgeable staff took the time to explain the symbolisms and the artist behind the wonderful creations.

I lost a beautiful silver earring that was purchased at Sunwest, and although they could not immediately replace it, they recognized the artist and within weeks were able to get me another pair! In a busy and often unappreciated tourist market it was remarkable that they kept my contact information and were able to match an earring that for me was a treasured gift. Thanks!

I loved this shop! No, I didn’t buy anything but the nice men taught me about the Navajo culture and customs. I learned about the animals, the jewelry, and what makes some pieces more expensive than others. We were looking for Ristras and something to do, these men pointed us in the right direction and even gave us some short cuts! Cool!!! I can’t wait to come back!

Super helpful and friendly staff. Found the ring of my dreams. No high pressure sales. Excellent!