Body Sanctuary - Santa Fe image

Body Sanctuary - Santa Fe

Massage therapist Laser hair removal service Medical spa Weight loss service

One of the Most Reviewed Medical spas in Santa Fe


Address

Juan Salvador Agraz 40 Piso 6, Oficina 607 Entrada por la calle Juan Salvador Agraz Desarrollo, Santa Fe, 05348 Ciudad de México, CDMX, Mexico

Website

www.bodysanctuary.com.mx

Contact

+52 55 2591 0403

Rating on Google Maps

4.50 (420 reviews)

Open on Google Maps

Working Hours

  • Wednesday: 8 am to 8 pm
  • Thursday: 8 am to 8 pm
  • Friday: 8 am to 8 pm
  • Saturday: 8 am to 3:30 pm
  • Sunday: Closed
  • Monday: 8 am to 8 pm
  • Tuesday: 8 am to 8 pm

Featured Reviews


Frequently mentioned in reviews: results (11) service (8) told (7) treatment (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Ariadna R. 6 months ago on Google • 8 reviews
    I had read the reviews that talked about the harsh atmosphere and negative things from a couple of years ago and I thought that the service could have been improved and I made my appointment, immediately after having paid, I regretted it. The atmosphere does feel super toxic and in general the staff has a terrible attitude toward customers and each other. From the moment you arrive at the building, pedantic people serve you at the reception. Once there, they offered me payment for the waxing package in months without interest and I accepted. When they were giving me a cleansing facial, the receptionist came in to collect, halfway through the process. When I was going to be charged for the total, I told the woman that they offered it to me in months and she said that the option appeared when I swiped the card; "safe?" I asked "yes yes yes, no problem." He swiped the card and I was charged for the full amount (besides, they had told me that if I made the payment in one payment, they would give me another discount, so they were charging me more). The receptionist made some excuse and I asked her to call the person in charge, who was the one who offered me the package and told me that she would contact the bank while they finished my treatment. When I left, he told me that apparently it had been an issue with my bank, but that I should call to resolve it and that if it wasn't resolved, since they couldn't give me a refund, they would give me facials equivalent to the cost. Although I disliked all this, I tried to resolve it with the bank and there was no way. Later I wrote to them via WhatsApp to let them know and ask if there was another way to resolve it, because I didn't like the idea of ​​having to charge it with facials, considering that it wasn't my mistake, and they responded that they would make the refund in the next session. I honestly thought about canceling the service and having the first session deducted, but I figured I would only have to deal with these people a couple of times and decided to continue, plus I got the impression (and this is totally unfounded) that they would try to charge me more for canceling. Several times I was made to wait 20-40 minutes with scheduled appointments. The worst thing, beyond the treatment, was that on at least 3 occasions, the person who treated me hurt me with the laser, it really hurt a lot, and when I told him that it was hurting, he said that maybe I would have better results if I held on. In general the staff seems to be unaware of the procedures, I was almost always attended to by a different person and 99% of the time, they didn't seem to have any idea what they were doing; A couple of times I told the person in charge that I thought the person who treated me was inexperienced and that I had felt little contact with the laser, and indeed after that session, I did not have favorable results. The manager told me that I probably have hormonal problems and that's why I didn't have results. However, I found another place and after the first session I saw better results than I had seen in more than a year on this site. Sorry for the long review, I hope that my experience helps you make a better decision than the one I made by continuing to attend this terrible place.
    9 people found this review helpful 👍

  • 5/5 Adam A. 5 years ago on Google • 7 reviews
    The Body treatment has amazing processing which is technologies advanced Its shows an positive result. reources is an amazing hospitallity and their treatment. They will provide routine of food programs and yes they will encourage working out at the Gym to secure your Body on shape for long terms. My Body has change me Alot of them. No matter what i would recomend Any users to try. I would give 7 stars
    6 people found this review helpful 👍

  • 5/5 Eva Yadira Hernandez L. 4 years ago on Google • 119 reviews
    Good service. Friendly staff.
    1 person found this review helpful 👍

  • 5/5 Israel A. 7 months ago on Google • 38 reviews
    It is gratifying to come to this place. They help me a lot to lose weight with their devices, massages and recommendations. What I liked the most is that they have the support of a nutritionist who constantly monitors your results. I would like to recommend it for those people who have a hard time losing weight or have had rebound results, returning to their weight or more.

  • 5/5 MGR 5 months ago on Google • 3 reviews
    Excellent service and results, as long as you are consistent in your appointments you will be able to see the changes you were looking for to feel better about yourself and your body. It is a great investment.

  • 4/5 Ceci B. 9 months ago on Google • 3 reviews
    The attention was very good from the beginning as was the explanation; I liked that from the beginning they treated me kindly, they explained to me the process that was best for me and the treatment that best suited my body type. I have had two sessions and the results have been very favorable and fast, I feel grateful and I know that it is undoubtedly an excellent treatment and complement. ❤

  • 5/5 Monica S. 10 months ago on Google
    Me he realizado diversos servicios con Body Sanctuary Santa Fe y estoy muy muy contenta con los resultados. Desde mi primera visita me sentí muy cómoda y bienvenida. Siempre hice muchas preguntas y siempre recibí una respuesta con amabilidad. Todo el equipo ha sido siempre muy profesional, amable y siempre muy lindas! Sin duda regresaré a probar otros servicios! Espero que cuando vuelva todas las chicas sigan aquí!

  • 1/5 Luisa Fernanda Barragán B. 4 months ago on Google • 1 review
    I was very dissatisfied with the service. 1 year of sessions and it worked at 20%. Very expensive and if you don't look for them, try to schedule them less. In several sessions they came in without the sheet where they write down the “intensities” so they gave me the ones they wanted. I do not recommend it.
    2 people found this review helpful 👍

  • 5/5 Santiago P. 2 years ago on Google • 2 reviews
    They have an excellent service
    1 person found this review helpful 👍

  • 5/5 LSS 7 months ago on Google • 1 review
    Excellent service. You see changes and results in your body if you go to your appointments with discipline. The clinic has cutting-edge technology devices. The cleanliness and order of the cabins and the friendliness of the staff were very notable.

  • 5/5 JOSE R. 7 months ago on Google • 1 review
    Excellent service, excellent results. They diagnose you professionally, treat you and follow up with visible results. In terms of attention and services I only have to thank and congratulate them. And in terms of effectiveness. I highly recommend them.


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