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Frequently mentioned in reviews: room (35) hotel (27) breakfast (25) staff (21) stay (15) Santa (15) friendly (14) walk (14) free (13) stayed (13)
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  • 5/5 Ann M. 1 year ago on Google
    This place is totally a great find. It is a boutique hotel with fascinating choices to it’s rooms. They have easy check-ins and checkouts. We got a room with a chimney and it was so cozy specially this time of year is very cold. The bed was comfortable,room was very clean with ample supplies of toiletries and complementary water. They have great people that worked on the front desk and they were very friendly and helpful in catering to our needs. Their breakfast is unique and awesome and I have to mention that they have free flowing coffee,tea and hot coco throughout the day. I did book this hotel because it is winter and the concept of a hot tub is perfectly great. I was celebrating my birthday and I thought it would be a relaxing retreat. And yes, they offered two hot tubs that accommodates 4-6 people. It was perfect under the clear skies. I definitely enjoyed my stay in this hotel and will definitely come back.
    3 people found this review helpful 👍

  • 5/5 Darren P. 1 year ago on Google
    A wonderful inn to explore Santa Fe. We stayed 7 nights and enjoyed every minute. The breakfast buffet was so good- fresh pastries made on-site daily. I loved how they had coffee, tea and hot cocoa available all day which was so nice on the cold days. The staff is so welcoming and warm. We enjoyed playing board games by the lobby each morning after breakfast. It really added to our Christmas experience. We used the free shuttle a few times to get around town which saved us some walking in the cold. The staff really go out of their way to make you feel welcome and taken care of. Hope to be back some day!
    2 people found this review helpful 👍

  • 1/5 Victoria L. 10 months ago on Google
    My husband and I decided to splurge and book a deluxe room here for our 10 year wedding anniversary and it turned out to be an awful experience that resulted us being racially profiled and treated like 2nd class citizens. They have a complementary breakfast so when we woke up, we went to grab some food. We went in to the dining area, served ourselves some food and went to find a seat, suddenly the short older woman with black hair on staff abruptly rushed up to us, in the middle of the busy dining room and very loudly demanded that we give her our room number, it was very apparent from her tone that she didn't believe that we were actual guests of the hotel and when we gave her our room number, she almost seemed surprised that we were indeed guests. We were taken aback as we did not hear her ask anyone else this question and there are NO signs saying we needed to check in for breakfast nor that we needed to verify our room number before eating. My husband and I were shocked and absolutely caught off guard as we've stayed in many establishments with complimentary breakfasts and have NEVER experienced anything like this before... heck we just stayed in a Disney partnered resort in Anaheim and didn't have this happen. We sat for a moment stunned by what occurred and ultimately my husband decided to get up and ask this employee why she asked us for our room number. She stated that they needed to make sure "people off the street" don't come in to eat for free. I was blown away and felt shameful, embarrassed and completely disrespected. We immediately got up, without eating any of our food and went to talk with Terry at the front desk. Terry actually laughed at us and gas lit us by saying the employee is "the sweetest" woman and he didn't believe that she meant anything by it and that they do have to make sure "some" people aren't coming in off the street to eat for free. Terry offered no apology whatsoever and completely disregarded us. Terry also mocked my husband by saying "The manager will be in at 9am, you can talk to him, he looks a lot like you so you'll like him." We are Hispanic and later when we talked to the manager, we realized that Terry was basically implying that because his boss is Hispanic and we are Hispanic, we must all look alike and like each other. I believe this to be true because my husband and Christopher look nothing a like, the only commonality that they shared is that they are both Hispanic. We ended up speaking with Christopher, the manager, who was amazing, he sincerely apologized and stated that it isn't standard to ask guests to verify their room number and he would address the issue as well as took off 25% of our bill. I'm thankful for Christopher acknowledging the wrong that was done and I appreciated that he did his best to make it right. He provided A plus customer service, major kudos to Christopher. I heavily debated on whether or not to leave this review as I have felt conflicted since Christopher was so kind and understanding but the reality in this situation is that it NEVER should have happened. The way we were treated was disgusting and demoralizing. I am a 2nd generation American and have been raised to love this country, so much so that I've dedicated the past 15 years of my life to public service in the Federal Govt. I've never even gotten so much as a speeding ticket so to be made to feel like some bum off the street scrounging for free food was dehumanizing. I hope The Inn on the Alameda takes action to do better by appropriately training as well as educating their ignorant employees as to avoid future guests from being targets of their blatant racism. I will never stay at this establishment again nor would I recommend this place to my worst enemy. Thanks Inn on the Alameda for tarnishing our 10 year wedding anniversary and reminding us that racism is alive and well in 2023, even in NM.
    2 people found this review helpful 👍

  • 5/5 john p. 2 years ago on Google
    Enjoyed this wonderful Inn located nearby many attractions. The free hot breakfast is excellent! Especially friendly accommodating staff provides superb service. Rooms are very nice and everything is maintained to work well. Couldn’t have picked a better inn for a family reunion which was greatly enjoyed by all. The free parking lots are challenging so be careful. Overall excellent!!!
    2 people found this review helpful 👍

  • 5/5 Jackie M. 2 years ago on Google
    Wow!! We got a last minute deal at this hotel and I didn't know what to expect as I was not the one who made the booking. I was so surprised at the beauty of the place when we pulled up. The luminarias all around at Christmas time were perfect. On top of that everyone at the front desk was beyond helpful and kind. Check in with smooth and we stayed in a small room with a private entrance. The decor was beautiful and the amenities were well above average. We utilized the hot tub which was outside and quite nice. Would stay again in a heartbeat.
    1 person found this review helpful 👍

  • 5/5 Andrew B. 1 year ago on Google
    Within walking distance of all the shopping, and the best breakfast I've ever had at a hotel, combined with the lovely decor and friendly staff, this is one of the best hotels I've ever stayed in. While it's not a 5 star hotel that wows you from the moment you walk in with opulent marble, you'll get that wow factor in other ways. You can't beat walking into a hotel to the smell of a wood fireplace and a true New Mexico feel! I never post a review on the first night because things can change but I can tell this is going to be a lovely experience.
    1 person found this review helpful 👍

  • 4/5 Julia Sobek M. 10 months ago on Google
    Overall- very, very good. Pros: - location is spectacular as it’s within a 10 minute walk to anything you’d want to see - Super dog friendly- they even gave some balls and bones upon check in. - Many of the rooms have courtyards, with a table and chairs. We spent a lot of time outside enjoying it. - Our room had an adorable fireplace (if it was cooler we would have used it), a full mini fridge, and even a wet bar. - Great service, everyone is super helpful and the hotel shuttle takes you anywhere within a square mile of the hotel- super convenient. (If I’m being picky) Cons: - the air conditioner didn’t work the best in our room and left us waking up in the middle of the night really warm. It was beautifully cool and crisp outside at night, but there were no screen doors to let all the fresh air in and we didn’t want a bunch of bugs coming in. - we used the hot tub and the water had a ton of stuff floating on top, in addition to the whole area not getting cleaned anytime recently - Joe’s (the hotel tequila bar and restaurant) was totally slammed and had only one bartender working. We sat at the bar and waited for 20 minutes, but no one had a free second to take our order so we decided to leave.
    1 person found this review helpful 👍

  • 5/5 Dan B. 1 year ago on Google
    This hotel is a few blocks off the square. We stayed two nights on the square and moved here because of availability. It's much quieter and peaceful here, the rooms are bigger and very nice. You can request a patio or a balcony to have some outdoor area of your own. Free breakfast every morning with a wide variety of things to have. In the evening the same venue changes over to Joe's tequila bar and restaurant, which was also very good but closed on Sunday. Housekeeping daily, unless you keep your do not disturb sign on the door. Has a exercise room, and two spas. Even has a coin-op laundry!
    1 person found this review helpful 👍

  • 5/5 Tom B. 1 year ago on Google
    We stayed 1 night on a whim. We were going to stay at another hotel around the corner but it was just a bit too much. I'm glad it was. We loved our stay here. It's like being in your own little town with hidden back streets and little nooks everywhere. After dinner out on their cozy, light strung patio, we took a dip in the hot tub which was sort of hidden in a little corner with a view of the stars. The next morning we went down for the complimentary breakfast, not expecting much. Wow, full buffet, and the food was really good, seriously, comparable to any good breakfast spot. And we took it out under the trees in the courtyard and enjoyed every bite. I just can't say enough... If you want a romantic getaway or just a nice time away, give this Inn a shot. I think you'll be pleasantly surprised.
    1 person found this review helpful 👍

  • 5/5 Djad T. 4 months ago on Google
    An intimate and boutique experience with extremely friendly staff and clientele. Situated right in the centre of town, the Inn on the Alameda is in the Adobe architectural style and is extremely comfortable with a relaxed atmosphere. The attached Joe's Tequila Bar is buzzing and cosy with an excellent selection of tequila-based and regular cocktails. 5 stars!
    1 person found this review helpful 👍

  • 5/5 DanDan 5 months ago on Google
    Beautiful place in the adobe style that characterizes Santa Fe. The backyard and outdoor staircases are nice little touch to the place. There are no elevators. Very clean rooms with provided shower amenities. Even though it’s right beside a street, it’s a pretty quiet street so you won’t wake up with cars outside. Noise is generally to the minimum, you can’t hear people talking or TV through the wall. We were also surprised at how good the breakfast roasted potatoes are. It’s a very homely inn and I can’t believe it’s only a 3.5 star hotel. The location is good and even if you don’t have a car you can still walk to downtown and nearby attractions. The inn has a shuttle service as well which may be convenient for some.

  • 5/5 Elizabeth F. 7 months ago on Google
    The Inn on the Alameda is a beautiful place! If you're looking for a quiet and relaxing stay this is it! Our room, on the second floor, was beautifully decorated and the cleanliness was top notch. We spent an evening and morning on the huge balcony patio playing cards, reading the newspaper and drinking coffee. The staff is truly incredible and so approachable and informative. They even offered a complimentary bottle of wine as a birthday gift. Breakfast buffet is worth waking up for and the service is incredible. We will definitely choose this Inn again.

  • 5/5 J R. 11 months ago on Google
    Omg, this inn is amazing, rooms were nicely decorated, beds were comfy. Staff was friendly and helpful. Super close, I mean you can walk to Canyon rd and old town. They have a tequila lounge on site that serves food. The breakfast is amazing, different every morning and Reyes greeting you with a smile and kindness

  • 4/5 Joy S. 6 months ago on Google
    Everyone here is so amazing friendly and helpful. I can’t believe they don’t get sick of tourists asking questions. They have a shuttle that will take you to the plaza, but honestly the walk is convenient and quite easy. The breakfast spread is outstanding and the staff is eager to make sure you have everything you need. We loved our stay and will recommend to our friends.

  • 5/5 Sharon L. 1 year ago on Google
    We stayed for 2 nights. The front desk staff were welcoming and courteous. The breakfast was great! Not to mention their coffee/tea bar and water refill station. Our room had a queen bed and a bath tub. We even had a separate patio space. It felt like a bungalow due to the little small door gate before heading in to the room door. This place is a very convenient location and pretty quiet. To the cathedral was about a 10 min walk. To the O'Keefe museum was about a 15 min walk. I do have to say this place I did splurge, but I don't regret a bit! Absolutely worth it in my book and definitely will stay again if I come back to visit Santa Fe

  • 5/5 LarryS 5 months ago on Google
    If you are in Santa fe and want to be walking distance to downtown shops and restaurants, it will be hard to beat inn on the Alameda. Rooms are large and clean. Staff is polite, helpful and happy. The included breakfast buffet is definitely one of the best we have had anywhere.

  • 5/5 Carl K. 6 months ago on Google
    The Inn on the Alameda is what others should use as the standard! The staff is friendly, helpful, and just an all around lovely group of humans. The rooms are wonderful with very comfortable beds. Breakfasts are good with lots of southwestern choices. All this within walking distance of downtown should put this place at the top of your list of places to stay.

  • 5/5 Matt R. 8 months ago on Google
    Our new favorite place in Santa Fe! Breakfast was divine and hands down the best included hotel breakfast we have ever experienced. Parking is free and was easy throughout our Opera weekend stay, where the hotel surely was at or close to sold out. Terry at the front desk is a gem, always smiling. In the words of my husband, “Happy to be here and it shows!” Our room was one of the smallest on property but impeccably clean and well-appointed. Linens were great but the bed is probably the biggest potential for improvement but a minor one. There is plenty of seating, nice warm lighting, custom shower gels and lovely hand soap. The private patio with locking door was such a nice touch. I enjoyed coffee there in the early morning while basking in the bucolic grounds. Speaking of grounds, just walking along the ivy-covered pathways to each room feels like a getaway. It really is a beautiful, tranquil property. We enjoyed drinks at Joe’s one afternoon. We read in the comfortable lobby rocking chairs, where friends gathered to play cards or await check-in. The lobby offers free filtered water for filling bottles as well as soda and water available for purchase 24/7. There is a FREE shuttle service within a radius of the hotel. The shuttle driver picked us up super quickly from a nearby attraction, making the value of staying here even more. There were no resort fees which is a huge plus compared to other hotels in the area. From our home base we were able to explore the Canyon Road art galleries which are literally across the street from the Inn. It’s also about a 2 minute walk to a small coffee/bookstore and about a 10 minute walk to the plaza. There are plenty of restaurants also within walking distance, close ones include Upper Crust Pizza and The Pink Adobe. We walked both day and night and never felt unsafe, though we did not walk alone. We have stayed at both luxury hotels and similarly priced hotels in the area and this is now our new favorite place due to the service and amenities. Breakfast was an absolute delight featuring coffee, pastries, enchiladas, beans, veggies, fresh eggs, potatoes & probably many more items I am forgetting. Thank you to the staff for making our wonderful weekend so exciting and enjoyable. We can’t wait to return.

  • 5/5 Unknown B. 10 months ago on Google
    Absolutely spotless room, beautifully decorated, and a breakfast that makes you want to wake up. Service is perfect we stayed 2 days and we got brand new sheets as well as towels and it's all put nicely together. It was my sister's birthday and she got some gifts from the hotel. They really want you to feel appreciated and welcomed. The staff is professional, fast, and kind. I recommend it to anyone who wants to have an experience they will never forget.

  • 5/5 Jennifer G. 1 year ago on Google
    Very friendly, helpful staff! Perfect location near Canyon Road and the Plaza, both within walking distance even in winter. Beds are comfortable, breakfast was great and the price was right. I think staying at this hotel has been the best hotel choice I have made in over 10 years!

  • 4/5 Frank P. 1 year ago on Google
    We had three nights in a two-queen room on the second floor with a balcony and a nice view of green trees. Staff was friendly and helpful. Unfortunately, there was an annoying humming from the air condition of the room underneath which also caused vibration. We checked other rooms but there was also significant humming noise. Thus, we made an agreement that the room underneath of that room stays unoccupied and that the air condition is kept off. In our room, there was no need for switching it on.

  • 5/5 Jen R. 1 year ago on Google
    An absolutely delightful hotel situated perfectly to walk to canyon road (start is literally 2 blocks away) or to the Santa Fe square (12 min walk). Hotel has a free shuttle and breakfast. Nice happy hour in the lobby by the fireplace. Hot tub is tiny (fits 4 ppl) but it was fine as no one else was in it when we got there. We stayed in a deluxe fireplace room (room 158) with a super comfy king bed and gas fireplace. It was in the back away from any road noise. I'd definitely stay again!

  • 5/5 Leslie G. 1 year ago on Google
    Great staff—- Reyes, frank, terry. And others at front desk. Breakfast excellent. Rooms spacious with outside sitting areas. Most friendly atmosphere!! Definitely worth a stay, and I can be critical

  • 4/5 Monte W. 1 year ago on Google
    Location is superb and the property is gorgeous. All staff members were amazing throughout my stay. There were some comfort issues I had with the room however, the property manager recognizes these and is in process of addressing them. I will certainly select this location again on my next visit to Santa Fe.

  • 4/5 Mel 1 year ago on Google
    Wonderful staff! Everything was clean. Dining area always kept neat, breakfast had many great food choices and staff in the dining area was on top of everything. I only gave the hotel 4 stars because pillows were not very comfy to sleep on and no miniature fridge to bring back left overs from restaurants or keep our water cold.

  • 5/5 Deadwood R. 2 years ago on Google
    We have stayed in several hotels in Santa Fe over the past 20 years and all were fine but expensive. Not sure why this hotel came up less expensive than the rest on this trip but it did and we loved it. Easily the best hotel breakfast we have had in Santa Fe. Clean rooms and good beds. Great staff and great location if you like to walk to all the sites in Santa Fe. Highly recommend.

  • 4/5 cicchiamichael C. 2 years ago on Google
    Their property is really beautiful with lots of plant life around the walkways between their 3 buildings. Their breakfast buffet is one of the best I have eaten at. It is also included in the room price. Their hallways have a nice, scented aroma. Rooms are very comfortable. We can easily walk to the Old Town Plaza from the hotel. We will stay here again since their room prices are lower than at many hotels in Santa Fe Old Town area..

  • 5/5 KCGirl 9. 2 years ago on Google
    We can't say enough great things about this lovely hotel and their fantastic staff! We were greeted with a friendly vibe, and a free room upgrade! On site restaurant/bar is AMAZING! Best margaritas anywhere! Room was great, and clean. Free breakfast.... OMG, authentic enchiladas and full on buffet! Highly recommend if you're in town!

  • 5/5 Kile C. 2 years ago on Google
    I loved this place! Granted the ceilings were lower than normal but it still had this cabin/homey feel to the room. I found absolutely nothing wrong with this place. When you come to Santa Fe, this is a must place to stay. The price was reasonable for the accommodations and what better way to relax after a hot shower.... chillin in a robe! The staff were extremely helpful and very friendly. They pointed out some of the best places to eat and go see.

  • 5/5 Cameron C. 2 years ago on Google
    Me and my girlfriend came to Santa Fe for a weekend ski get away. When we check into the Inn at Alameda, we were immediately greeted by Christian at the front seat. He was super helpful and knowledgeable. Showed us great respect as new comers to the city and even gave us several recommendations on what to look at and check out, so thank you Christian. Overall, a great experience here. Would definitely recommend anybody staying in Santa Fe, NM to check this place out!

  • 5/5 Kathy J. 2 years ago on Google
    Cozy room. Liked the fireplace. Everyone was very friendly. Free breakfast was really, really good. Usually those free breakfasts are terrible but this was home-cooked! Pastries were first rate. Potatoes were amazing. Located within walking distance of so much...shops, restaurants, galleries. We stayed a week and never once moved our car.

  • 4/5 Alan J. 2 years ago on Google
    We met Corey, the manager, as we were checking in. The room we had prebooked was very nice, but Corey was kind enough to show us a room that had a fireplace. We liked it even more, so we were given that room. It was wonderful! Corey was so warm, friendly, and personable, as was each and every staff member we encountered.. It felt so comfortable, and relaxing,, like we were with family. Our experience was even more delightful when we headed down for breakfast the following morning. The buffet style was beautifully presented, and better than any restaurant in Santa Fe. I have never taken the time to write a hotel review, but this experience was truly extraordinary, and deserves to be complimented . Best hotel experience I have had in years. Well done !!!!


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