We REALLY wanted to love this place. We originally booked a four night stay in a premium one bedroom suite as the highlight of our cross country trip. This is not an inexpensive hotel—this room category averages about $1200+ a night. For that price point and considering all the rave reviews this hotel gets, we expected great things. Let’s start with the good: The location is great—you can walk to most attractions. Second, the staff is very helpful and gracious. They have a private car that will take you and pick you up from wherever you want to go within a certain radius. This is a great feature—especially if you have mobility issues and/or you don’t want to worry about parking. Last, the furniture is beautiful…lots of rich, beautiful colors and textures which are a treat to the eye. So where does this place fall short? Let’s be real: No one wants to pay over $1,000 a night and hear footsteps and toilets flushing in the floor above them. On top of that, you can hear trucks collect trash in the early morning. Next, while the furniture is pretty to look at, it’s not very comfortable and could probably use new cushions. Much charm is lost when you just don’t feel comfortable when you’re relaxing. Within a few hours we realized this hotel did not meet our expectations and called the front desk to see if we could shorten our stay without penalty. After we explained how we felt, they offered us the opportunity to switch rooms, but we declined as we had already unpacked. They understood and were kind enough to allow us to shorten our stay by two nights without penalty. (Of note: We had tickets for the Georgia O’Keefe museum the following day which is why we didn’t leave after we checked in.) Don’t get me wrong—it’s a nice hotel…it’s just not worth what they are charging in my opinion. At the high end, this room should cost $700 (though my husband thinks $500 would be more appropriate). Also something to keep in mind—if you have mobility issues, you may want to think twice about staying here. There are uneven surfaces, stairs here and there…and just as another example, my husband’s walker barely fit through the front door of our room. I would recommend you talk to the front desk about any mobility issues you have prior to booking to see if this hotel will work for you. I want to be clear though—the low rating is not due to the mobility issues we noted…it is because the price point is too high for the amount of noise you hear while in your room as well as the comfort of the furniture. For over $1,000 a night, a hotel room should be whisper quiet and the furniture should be so plush and comfortable that you never want to leave your room.

I waited for some time to pass before I wrote my review to assure that I wasn’t being impulsive. After my recent travels to the Villa Kennedy in Frankfurt, I feel completely comfortable in what I am about to write. DO NOT WASTE YOUR HARD EARNED MONEY! The rooms are truly decorated marvelously but just go the shop that owns the hotel to see the same pieces. Our room was so unpleasantly odd. The bathroom door would squeak - waking my wife and I all night. There was a divider between the bedroom and sitting area, but it was not solid so you could not enjoy the spaces separately. The breakfast was HORRIBLE for a place that charges as much as this place. The massage I had may have been one the worst experiences of my life. Bad surroundings and therapist. Stay in one of the MANY other spots in the amazing city of Santa Fe. I’ve traveled the globe, and never received less bang for my buck.

I made a reservation at the spa, planned my whole next day around it, and two hours later they call to tell me that they accidentally double-booked. Amazing that it took them two hours to figure this out, and that my reservation was the one that was chosen to be canceled. I should charge them a cancelation fee like they would’ve charged me. This inconvenience is enough to believe that this place is not as high end as they claim to be since I’ll always believe actions over words.

As a former employee, I can tell you that this hotel is very expensive, but the service you receive is WORTH IT!! The staff is honestly the best group of people I could ever want to work with, and they really are a team. The hotel is a little bit "overdone", and again, nowhere else costs as much. The food is AMAZING, everything is SUPER clean and the entertainment on the weekends is second to none! If you have the cash, it is definitely worth the experience!!

Probably the most unique hotel I've ever stayed in. Amazing interiors with attention to detail, very friendly service from everyone we interacted with - no request left unattended , and their breakfast is perfect. As an added touch their courtyard and common spaces are so relaxing we mostly spent all our free time their grabbing a drink or reading a book. All that said, if you're looking for an experience in line with what you'd get at a tradition luxury hotel you may not get exactly that here but the charm and uniqueness was well worth it for us. I can't recommend this place highly enough.

I stayed in this property in March 2021 to celebrate my 30th birthday. The staff left me a happy birthday card with chocolate covered strawberries which was sweet of them. I stayed in a premium one bedroom suite and it was so beautiful. The bathroom was so pretty I had to take pictures. It is close to most things in town. The staff were very friendly and would definitely stay here again.

Location is 10 min walk from city center plaza. Close to shops, dining and attractions. Rooms are quaint, cozy and clean. Fridge is stocked with water, snacks and cream for coffee. Keurig in room as well as a microwave. Room service available and prompt. Bed is comfy and lighting is plentiful. Personal courtyard gives you outside privacy. Overall experience is great.

10/10 exceptional all around! From our experiences at other properties, this is the only true 5-star experience in Santa Fe. Every detail is thought of, and attention is paid to guests immaculately. Shout out especially to the incredible staff and the breakfast. Best coffee in the entire city!

Beautiful, uniquely decorated accomodations. Complimentary stocked snack fridge, valet, concierge, and hot breakfast from menu with room delivery. Housekeeping was exceptional. Everyone we interacted with asked how we are and if there is anything they could do for us. I cant say enough good things about this Inn!

Can't say enough good things about this hotel. If you get lucky you might get to meet Ira and see his immense collection of rugs and Oriental goods.

Is a beautiful place to stay. The staff was very friendly. The room had everything we needed. Great location within walking distance of many historic and beautiful places.

This hotel is beautiful, the furnishings and style is iconic Santa Fe by the family that brought it to the area, the staff has great attention to detail, and the location is perfect for strolling to the plaza or Canyon road. You can't do better than the Inn of the Five Graces when you're staying in Santa Fe.

fantastic history, rather psychadelic decor, would love to stay again before a Meow Wolf concert

These are the most beautiful rooms I have ever been in. The attention to detail in this 400yr old building is stunning. According to the person who took us to our room, the tile work is the masterpiece of the Madame Seret and her talent is so ingenious, I am thoroughly blown away. I am adoring this inn and not one bit salty about the price - it is absolutely worth it!

From the moment we entered The Inn of The Five Graces, my husband and I were captivated by the hotel's unique charm and character. The attention to detail in the decor, the cozy atmosphere, and the personalized touches in the lobby, on the property and in our room all contributed to a truly delightful stay. The staff was attentive and genuinely friendly, they went above and beyond to ensure that we had a memorable experience. Their personalized recommendations for local attractions, restaurants, and sightseeing options enhanced our visit. The breakfast in the beautiful courtyard that was included each morning was so delicious!! The location of the hotel was another standout feature. Situated in a prime area, it was within walking distance of popular landmarks, shopping, and a multitude of dining options. We highly recommend this boutique hotel for anyone seeking a unique and charming experience in a fantastic location.

Amazing time, decor, service. The room wasn’t huge, but you won’t care. Amazing all included breakfast. Such a perfect way to experience Saint Fe.

My partner and I spent four nights in the Sandalwood suite. We found the hotel to be beautiful, well designed, and tranquil. The staff are warm and friendly but professional. The spa is nice and we enjoyed very good massage. The property is situated nicely near the city center. Highly recommended.