3/5 Diana C. 6 months ago on Google
It
wasn’t
my
first
time
in
Terraza
Cha
Cha.
My
first
time
was
so
incredible
and
food
was
amazing!
This
time
it
was
the
opposite.
We
got
sat
on
a
corner
table,
even
though
when
I
made
the
reservations
I
asked
for
a
table
on
the
terrace,
when
we
mentioned
this,
they
told
us
that
they
had
no
availability
on
the
terrace.
Our
server
then
greeted
us
and
took
our
order.
My
dad
ordered
Cochinita
Pibil
and
I
shared
the
Pulpo
Arrebatado
with
my
mom
a
long
with
the
Strawberry
Salad.
My
dads
Cochinita
was
cold,
we
told
another
server,
which
then
took
the
plate,
gave
it
to
our
server
and
our
server
took
it
back
to
the
kitchen.
Minutes
later,
the
server
comes
back
with
the
plate
holding
it
with
a
towel,
because
it
was
hot
and
placed
it
in
front
of
my
dad.
Never
addressed
the
situation
or
apologized
for
the
inconvenience.
To
me
it
was
very
unprofessional
from
the
server
and
manager,
whom
saw
the
entire
ordeal.
My
octopus
was
also
cold,
but
my
mom
and
decided
it
was
ok
to
eat
like
that.
The
salad
had
great
flavor
but
it
had
too
much
dressing.
Finally
we
order
the
Nata
cake
with
ice
cream.
Ice
cream
was
incredibly
delicious,
cake
was
dry.
I
would
give
terraza
cha
cha
cha
another
chance,
just
because
the
first
time
I
went,
I
had
a
great
time.