1/5 Alfred V. 2 years ago on Google
Awful
shopping
experience!
Be
aware
and
keen
on
the
final
translation
when
visiting
firestone
and
walker
emporium.
They
are
not
transparent
and
they
will
bundle
up
merchandise
with
service
for
the
final
transaction.
They
will
unapologetically
turn
the
monitor
with
it's
tip
percentage
to
compound
the
final
purchases,
starting
at
20%.
On
June
12th,
I
visited
the
emporium
to
have
a
draft
beer,
and
six
pack
along
with
merchandise.
I
spent
$210
on
merchandise
and
approximately
$20
worth
of
beer.
When
it
was
time
to
settle
the
tab
I
added
20%,
thinking
it
was
for
the
hospitality
service
only.
Nope!
They
fully
know
that
their
system
is
misleading
and
rigged.
I
caught
the
mistake
when
I
reviewed
my
receipts
and
bank
account
for
the
week.
When
I
called
firestone
to
correct
this
outrages
added
tally
of
20%
to
the
merchandise,
the
manager
was
dismissive
and
unaccomodating.
Her
reasoning
was
two
folds:
i
had
the
choice
to
not
tip
and
the
workers
work
very
hard.
Instead
of
addressing
the
real
issue
of
bundling
final
transaction
of
merchandise
and
beer
service
and
not
being
transparent
about
it.
She
further
insist
that
they
work
hard.
Clearly
that
was
not
the
argument
nor
issue.
I
do
not
go
to
the
gap
and
paid
a
20%
gratitude
added
to
the
final
merchandise.
All
in
all
the
manager
didn't
correct
the
problem
or
offer
any
compensation
to
their
shady
practice.
Be
aware
and
go
out
not
feeling
fraudulent
taken.
