Featured Reviews


Frequently mentioned in reviews: chicken (10) order (6) good (6) service (6) bowl (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Jazmine M. 2 years ago on Google
    Don't go to this location i ordered some food through the drive thru & they didn't put the sour cream on the side like I asked not to mention the fact that the girl who took my order cut me off without letting me finish. I understand you guys have a rush but good customer service is key even if you have to take your time.
    1 person found this review helpful ๐Ÿ‘

  • 1/5 Carlos R. 2 years ago on Google
    Chicken was so tasty, but the taste was hand soap from the restroom. So bad I had to leave half of my meal on the plate to be in the trash . NOT GOOD, PEOPLE!!!! WHATS WRONG WITH YOU???๐Ÿ‘Ž
    1 person found this review helpful ๐Ÿ‘

  • 5/5 Steve U. 6 months ago on Google
    Great place to get a quick meal. El Pollo Loco chicken seasoning is delicious. They are a consistent restaurant with quality and great service. There is something on the menu for all ages to enjoy.
    1 person found this review helpful ๐Ÿ‘

  • 5/5 Frank P. 1 year ago on Google
    We have been here many times and it is always good. First, going thru drive drive up is not a hassle because the person taking the order gets it right! Don't have to keep repeating the order!! The food is consistently good and fresh.

  • 3/5 Anthony Q. 8 months ago on Google
    I used to LOVE El Pollo Loco, but not so much anymore.

  • 5/5 Brian C. 7 months ago on Google
    My first visit to El Pollo Loco did not disappoint. I had the shredded beef avocado quesadilla, and it was great. The service was wonderful, food was great. And a large horchata to wash it down! 10/10

  • 5/5 Lisa G. 10 months ago on Google
    This store was very good, and everything was hot and fresh tasting.

  • 1/5 Jhonathan M. 1 year ago on Google
    Bad service the guys don't care about the food no buddy with experience supervise them

  • 2/5 jeffrey h. 1 year ago on Google
    Took 20 minutes for a 4 piece meal, I assumed because it was still cooking when I got there. It was cold, very dry and hard to chew. There were 8 cars behind me in line and they were hopping mad! Won't be back. Ever.

  • 2/5 Carlos A. 1 year ago on Google
    I usually order original pollo bowl but now i order the 3 piece meal because the original pollo bowl isnt a pollo bowl its more rice and beans bowl . Not much chicken on it like before picture below isnt even half way . And i dont even see anychicken it was more like a tablespoon of chicken

  • 3/5 R.V 2 years ago on Google
    Decent service and food. I feel like when you order a burrito here the size changes every time. One of our chicken avocado burrito was almost the size of my kids BRC.

  • 4/5 America 2 years ago on Google
    It was good fresh grilled chicken, the Familia combo came with two sides to choose from, salsa, and tortillas. I didn't like that I got it to go and they didn't put any plates, napkins or forks on the bag.

  • 5/5 Ramon G. 2 years ago on Google
    Staff was friendly courteous and professional ask for extra condiments they were given to me with no fuss food was prepared and a timely matter everything was fresh, would recommend this restaurant to family and friends.

  • 2/5 Richard R. 1 year ago on Google
    I purchased two large coleslaws the other day and they were only about 70% full why am I not getting a large I paid for two large ones and I'm getting a medium.

  • 2/5 Paula N. 1 year ago on Google
    Okay, really was craving a double chicken bowl but then I really wondered if there was really double chicken ๐Ÿค”๐Ÿค”๐Ÿคจ & much to my surprise it really NOT I gathered all the chicken they put & it really doesn't have that much chicken in there bummer ๐Ÿ˜• I took pictures & Wow such a disappointment ๐Ÿ˜ž. See pictures. I don't agree with the amount but it's what it is....tortillas are bigger than the amount of chicken they serve in this bowl.....booooo...

  • 5/5 Roberto B. 1 month ago on Google โ€ข 1 review New
    Very beautiful managers, very good service

  • 5/5 Blanca S. 1 month ago on Google โ€ข 2 reviews New
    Very nice person, the general manager took care of us very well.


Call (805) 525-4900 Open on Google Maps

Amenities


  • Payments
    • โœ“๏ธ Cheques
    • โœ“๏ธ Debit cards
    • โœ“๏ธ Credit cards
    • โœ“๏ธ NFC mobile payments
  • Offerings
    • โœ“๏ธ Quick bite
    • โœ“๏ธ Comfort food
    • โœ“๏ธ Small plates
    • โœ“๏ธ Healthy options
    • โœ“๏ธ Late-night food
  • Popular for
    • โœ“๏ธ Lunch
    • โœ“๏ธ Dinner
    • โœ“๏ธ Solo dining
  • Accessibility
    • โœ“๏ธ Wheelchair-accessible toilet
    • โœ“๏ธ Wheelchair-accessible seating
    • โœ“๏ธ Wheelchair-accessible car park
    • โœ“๏ธ Wheelchair-accessible entrance
  • Dining options
    • โœ“๏ธ Lunch
    • โœ“๏ธ Dinner
    • โœ“๏ธ Dessert
    • โœ“๏ธ Seating
    • โœ“๏ธ Catering
    • โœ“๏ธ Counter service
  • Service options
    • โœ“๏ธ Dine-in
    • โœ“๏ธ Delivery
    • โœ“๏ธ Takeaway
    • โœ“๏ธ Drive-through
    • โœ“๏ธ Kerbside pickup
    • โœ“๏ธ Outdoor seating
    • โœ“๏ธ No-contact delivery

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