Santa Rosa Community Health -- Pediatric Campus image

Santa Rosa Community Health -- Pediatric Campus

Medical clinic Pediatrician Community health center Mental health service

😠 Although some doctors and nurses are good once a person gets in, Most of the administrative system is terrible. Phone service is terrible and logic when comunicating with front office is terrible. Very hard to get thru by phone. They're record system and comunication within seem bad. I have to usual...


Address

711 Stony Point Rd #17, Santa Rosa, CA 95407

Website

srhealth.org

Contact

(707) 578-2005

Rating on Google Maps

4.20 (43 reviews)

Open on Google Maps

Working Hours

  • Monday: 8 AM to 12 PM, 1 to 5 PM
  • Tuesday: 8 AM to 12 PM, 1 to 5 PM
  • Wednesday: 8 AM to 12 PM, 1 to 5 PM
  • Thursday: 8 AM to 12 PM, 1 to 5 PM
  • Friday: 8 AM to 12 PM, 1 to 5 PM
  • Saturday: Closed
  • Sunday: Closed

Featured Reviews


Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Danny M. 3 years ago on Google
    Although some doctors and nurses are good once a person gets in, Most of the administrative system is terrible. Phone service is terrible and logic when comunicating with front office is terrible. Very hard to get thru by phone. They're record system and comunication within seem bad. I have to usually find logic to direct them 90% time. Eg. Im not in the system, I have to tell them to look carefully and direct them to find me. And many more. Im speaking for neighbors, elderly and other that echo this issues. Must I commend once in MANY of doctors and some nurses are great.
    2 people found this review helpful 👍

  • 1/5 OctoberMrs 5 years ago on Google
    Just a heads up for new patients- they only will accept you if you have Medi-Cal. Even though their site says they accept our private insurance, they turned us down saying only their established patients can use private insurance, and we had to have Medi-Cal to be seen there for a new appt. And they claim "everyone is welcome" 🙄🙄
    2 people found this review helpful 👍

  • 2/5 Azucena L. 1 year ago on Google • 5 reviews
    There is very little availability to make appointments, it even takes 2 or 3 months to make a physical appointment because there is never availability.
    1 person found this review helpful 👍

  • 1/5 Courtney K. 2 years ago on Google
    I called yesterday and asked for my child to be tested for Covid as were going on vacation and I wasn’t given an appointment 1115. Then I received a phone call last night from a nurse who didn’t state they were a nurse nor did they state why they were calling I was unsuccessful at reaching anyone or getting any information last night so I called back this morning to double check that we’re still good to go for 1115 appointment that I took off work for and they didn’t have one. The receptionist made an appointment for a phone call and then when I asked to speak to a supervisor he proceeded to gaslight me and tell me that I never asked for a Covid test even though the very moment I called them on the recording I said I want to make sure my son doesn’t have Covid. So what I want to know is what part of that conversation did they not understand about what it is that I was calling for and why is the supervisor arguing with a patient and making them feel like they’re in some sort of black hole. Is that really your best business practices???????? Gaslighting patients and making them feel inferior or that I’m crazy. I’m looking for a new care provider as this is NOT OK
    1 person found this review helpful 👍

  • 5/5 Kathy M. 7 years ago on Google
    Great experience. They really took the time to answer all my questions. Very thorough with my son's wellness visit. Place was clean and staff was attentive. Would highly recommend it
    1 person found this review helpful 👍

  • 5/5 Tania M. 7 years ago on Google
    Mary Patton, is amazing with our boys !
    1 person found this review helpful 👍

  • 2/5 C Vanessa B. 2 years ago on Google • 4 reviews
    Why is this the only clinic that keeps its patients outdoors? Not even in the emergency room do they make you wait in the rain...
    1 person found this review helpful 👍

  • 5/5 Lucero H. 1 year ago on Google • 17 reviews
    Thank you to community Roseland Clinica for always working hard and providing the best services to my children.

  • 5/5 Robin N. 4 years ago on Google
    Just went today with my son for his 12 month checkup. Such friendly staff! Doctors, nurses, and ladies at the desk were all very nice and helpful.

  • 1/5 Yogen N. 6 years ago on Google
    I went on 09th april.sorry to say I waited 45 mins after nurse checked up than told me to wait doctor ...i don't know why nobody appears ...and I returned back because I can't wait too long because of my 6 weeks baby ..


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