After seven months that we paid in full the services included a policy for cancellation a person in the group cancelled one month before the Camino. It has been the problem to obtain the refund of the money despite us having the insurance.

Thanks for everything!!

(Translated by Google) I was lucky enough to contract with Pilgrim.es and the experience was absolutely incredible. They took it upon themselves to help me find the best lodging options, insurance, and backpack transportation. Due to my work, I didn't have time to schedule reservations for each stage, and since it was my first Camino, I had many doubts, many fears, and many insecurities. The Pilgrim people helped me with everything from the beginning. They guided me to organize my pilgrimage from Saint Jean Pied du Port to Santiago de Compostela. The accommodations were IMPECCABLE, the super best quality. During all the time they maintained communication to answer my questions. In Burgos I got sick and the insurance they gave me took care of all the medical expenses without problems. I had a couple of incidents during the 33 days that I was walking and they immediately answered my emails and calls. The truth is that the service is EXCELLENT. Point, excellent. Very impressed and grateful to Pilgrim. It is an agency that I recommend 100% (Original) Yo tuve la suerte de contratar con Pilgrim.es y la experiencia fue absolutamente increíble. Ellos se encargaron de ayudarme a encontrar las mejores opciones de hospedaje, seguro y transporte de mochila. Debido a mi trabajo no tenía tiempo de agendar reservaciones para cada etapa además de que siendo mi primer Camino tenía muchas dudas, muchos miedos y muchas inseguridades. La gente de Pilgrim me ayudó en todo desde el principio. Me orientaron para organizar mi peregrinaje desde Saint Jean Pied du Port hasta Santiago de Compostela. Los alojamientos fueron IMPECABLES, la súper mejor calidad. Durante todo el tiempo mantuvieron comunicación para responder a mis dudas. En Burgos me enfermé y el seguro que me otorgaron se encargó sin problemas de todos los gastos médicos. Tuve un par de incidentes durante los 33 días que estuve caminando y de inmediato contestaron mis correos y llamadas. La verdad es que el servicio es EXCELENTE. Punto, excelente. Muy impresionado y agradecido con Pilgrim. Es una agencia que recomiendo al 100%

Excellent service during our Camino Primitivo trail. Virtually all requests have been fulfilled, supported us in difficult times, were punctual and properly responsive, thank You Joana and Pilgrim team

Fantastic service! You get in Santiago the same day you have to leave? No problem, they can assist you providing a shower, a place where to leave your backpack/bike/... while touring the city, a taxi and many others services. Perfect location, very close to the Cathedral

Excellent organisation for this lifetime event...always keep informed and the quality of at least 30 of 34 hotels / guests houses were superb , perhaps 3 or 4 were ok none poor..

We had a great Camino Portuguese with Pilgrim.es. We only booked very late and they managed to find us good accomodation and tailor the journey for us. The luggage portage and medical insurance was a bonus.

Thanks for the excellent service. Really valued all the help and flexibility with the planning, and the detailed information that was provided. Having all the accommodation and luggage transportation arranged in advance meant that we could just focus on enjoying the walk!

Great. You can shower here and also leave your luggage. Ideal, of your Flight goes out the same Day. Information to the city also available, Personell very nice.

Well organised and helped a lot in our planning. All B&B and Hotels were very good and the luggage transfer was seem-less. .

(Translated by Google) A great service and very professional (Original) Un gran servicio y muy profesional

(Translated by Google) An unforgettable experience, thanks to the great organization of Pilgrim. We have felt very comfortable and accompanied by this great agency. It was our first path and without a doubt it has been the best choice, having the help of Pilgrim. Thank you very much, everything has been perfect as we had requested. The best, the silent help, we have not had any problems and everything has gone perfect without noticing that you were there. (Original) Una experiencia inolvidable, gracias a la gran organización de Pilgrim. Nos hemos sentido muy cómodos y acompañados por esta gran agencia. Era nuestro primer camino y sin duda ha sido la mejor elección, contar con la ayuda de Pilgrim. Muchas gracias, todo ha salido perfecto como os habíamos pedido. Lo mejor, la ayuda silenciosa, no hemos tenido ningún problema y todo ha salido perfecto sin notar que estabais ahí.

(Translated by Google) I have chosen and continue to choose Pilgrim for its organization in the recommendation of a trip and the friendliness and helpfulness it offers to the client. (Original) He elegido y sigo eligiendo Pilgrim por su organización en la recomendación de un viaje y la amabilidad y amabilidad que ofrece al cliente.

Quiero agradecer a Puri y a todas las personas que nos colaboraron, desde lo más profundo de mi corazón por toda la ayuda que nos brindaron para nuestro Camino. Todo fue excelente!! Los alojamientos todos super bien ubicados, acogedores, personal totalmente amables, en especial el primer lugar en Sarria. No tuvimos ningún tipo de inconvenientes con los equipajes. Nuestra experiencia fue mágica! Gracias, gracias, gracias.

(Translated by Google) Very good service, from the beginning to the end of the road, good accommodations and always aware of the development of the road. (Original) Muy buen servicio, desde el principio hasta el final del camino, buenos hospedajes y siempre pendientes del desarrollo del camino.

We have just come back from walking the Camino Primitivo booked through Pilgrim.es. Pilgrim were amazing all the way - from providing so much information we asked for, tailoring our package to our specific needs, and answering our many questions. The accommodation they booked along the way was superb. This is a really good company to use to book your Camino with. They are situated in Galicia, so are on hand if you need them. They respond quickly to emails, and nothing was too much trouble. Baggage transfer worked perfectly too! Excellent value for money too! Will definitely use them for our next Camino!

I was procrastinating my pilgrimage trip for 10 years, always finding an excuse for not to do it. Then researching on the web; I did find this great company: Pilgrim. Before I bought the package, I called and emailed about 20 times. Puri, my sales lady, was knowledgeable and patient and addressed every single con that I had. Then I realised, this Camino company was exactly what I was looking for and didn’t have any more excuses not to buy it. My religious motives to walk el Camino couldn’t been achieved without Pilgrim’s help. I am out of shape and after walking the first 22 kilometres, I had to change my bookings and reservations 10 times because of my blisters. I did talk with about almost every lady (Silvia, Lara, Cristal, Puri, are some of them)in the company while doing my booking changes and I received 100% great service every single time, so good, that I have decided to walk some stages of El Camino every year( I only walked the last 115 kilometres for the Compostela.) El Camino it’s something that will change your life forever, and Pilgrim is your best chance to achieve your goals. So get out of your couch and Walk El Camino. BUEN CAMINO!

Recently returned from completing the Camino Primitivo booked through Pilgrim.es Excellent service - from helping to plan the route, booking all the hotels and arranging baggage transfers. Everything worked flawlessly - hotels/pensions etc expecting us and bags always there when we arrived. Accommodation was very good - but beware that in some of the smaller hamlets there isn't much choice but Pilgrim put us in the best that was there ! Although we didn't need support during the Camino it was reassuring to know that they were local and on-hand to help should anything arise. Recommended !

Really helpful service and they found wonderful places for me to stay and they organised my Camino trip so that it was a joy. Very reliable too. Totally recommend.