(Translated by Google) We went in April 2022 during the Easter season, we were a group of 16 people. In general I must say that the hotel is very beautiful and the atmosphere very pleasant. As for the cleanliness of the rooms they are excellent. I didn't have the opportunity to try the restaurant's food, however I know it is somewhat expensive. One of the negative points (which is not the hotel's fault) are the electrical problems, the electricity went out more than 8 hours a day, the positive is that the hotel has a plant but in some areas the smell of diesel is unbearable, despite that they do their best to solve and that is appreciated. There is Wi-Fi but only in the Lobby from time to time. There are pool tables, mini golf and ping pong, it's really fun, I recommend spending at least a full day in a hotel to enjoy these activities. Everything was going very well until the last day we had a very unpleasant experience. Since we were a large family group we were distributed in different locations, in my case my husband and I stayed in the new building, and the rest of the family in the area of ​​the cabins that is in front of the building. What happened was the following: At night the whole family would gather in one of the cabins upstairs, my mother-in-law had one of the cabins downstairs which has a door that connects to the next room (that was unoccupied) the night of the last day I left my bag in my mother-in-law's room because I was going to go for a walk, to our surprise my mother-in-law enters her room and realizes that A MAN WAS GOING OUT THROUGH THE DOOR THAT CONNECTS TO THE NEXT ROOM AND EVEN CLOSED WITH KEY, thank God when checking they had not stolen anything since the money was not at hand, however my wallet was opened and luckily they did not take the phone. The hotel staff arrived and began to check, we realized that in the back of those cabins there is a balcony which was open then there are some houses and a fence that anyone can go through even further was broken. The most the hotel did was to change everyone's room. I honestly didn't want the experience of going to the blue trout to be overshadowed by an attempted robbery inside the facility, I hope they improve their security as it's a very nice place. If it wasn't for what happened I would give it 5 stars :( (Original) Fuimos en Abril 2022 durante la temporada de semana santa, éramos un grupo de 16 personas. En general debo decir que el hotel es muy hermoso y el ambiente muy agradable. En cuanto a la limpieza de las habitaciones son excelentes. La comida del restaurant no tuve la oportunidad de probarla sin embargo se que es algo costosa. Uno de los puntos negativos (que no es culpa del hotel) son los problemas eléctricos, la luz se iba mas de 8 horas al día, lo positivo es que el hotel cuenta con una planta pero en algunas zonas el olor a gasoil es insoportable, a pesar de eso hacen lo posible por solventar y eso se agradece. Hay wifi pero solo en el Lobby de a ratos. Hay mesas de billar, mini golf y ping pong, realmente es divertido, recomiendo pasar al menos un día completo en hotel para disfrutar de esas actividades. Todo iba muy bien hasta que el ultimo día vivimos una experiencia muy desagradable. Ya que éramos un grupo familiar grande fuimos distribuidos en diferentes ubicaciones, en mi caso mi esposo y yo nos quedamos en el edificio nuevo, y el resto de la familia en la zona de las cabañas que esta frente al edificio. Lo que sucedió fue lo siguiente: En las noches toda la familia se reunía en una de las cabañas de arriba, mi suegra tenia una de las cabañas de abajo las cual tiene una puerta que conecta con la habitación de al lado (esa estaba desocupada) la noche del ultimo día deje mi cartera en la habitación de mi suegra porque iba a salir a caminar, para nuestra sorpresa mi suegra entra a su habitación y se da cuenta que UN HOMBRE ESTABA SALIENDO POR LA PUERTA QUE CONECTA CON LA HABITACION DE AL LADO E INCLUSO CERRO CON LLAVE, gracias a Dios al revisar no habían robado nada ya que el dinero no estaba a la mano sin embargo mi cartera si la abrieron y por suerte no se llevaron el teléfono. El personal del hotel llego y comenzaron a revisar, nos dimos cuenta que en la parte de atrás de esas cabañas hay un balcón el cual estaba abierto luego hay unas casas y una cerca por la que cualquiera puede pasar incluso mas adelante estaba rota. Lo máximo que hizo el hotel fue cambiarlos a todos de habitación. Honestamente no quería que la experiencia de ir a la trucha azul se viera eclipsada por un intento de robo dentro de las instalaciones, espero que mejoren su seguridad ya que es un lugar muy bonito. De no ser por lo que sucedió le diera 5 estrellas :(

(Translated by Google) I have been in this hotel a couple of times and I can say that nothing has changed (I say it in a good way) all the facilities are cozy and with a first class service, really every time I go I am satisfied with everything (Original) He podido estar en este hotel un par de veces y puedo decir que nada ha cambiado (lo digo de buena manera) todas las instalaciones son acogedoras y con un servicio de primera, de verdad que cada vez que voy quedó satisfecho con todo

Regular

Excelent, well-kept facilities, modern bathrooms, beautiful gardens, first class restaurant, great service all around.

wonderful place to stay Really calm Great food Comfortable room

Very bad service, I cancelled my reservation and they agreed to pay me back and they didn't. Very bad in general!

Great view, great food!

No hot water

Bellisimo

(Translated by Google) Excellent place to visit. Spectacular weather, tasty cold, I recommend it... (Original) Exelente lugar para visitar . Clima espectacular , frío sabroso , lo recomiendo ...

(Translated by Google) The excellent facilities, the areas are still maintained, the excellent attention. The beautiful Christmas decoration! The food left a lot to be desired, it doesn't look like a hotel restaurant of these levels, it seems that it was managed by an inexperienced cook. In relation to the linen, the bedspread was stained with blood. We were 4 and a single roll of paper in the bathroom for 3 days, we had to ask at the reception! The Bar lacked most of the drinks, without the famous Merideño punch! and much less Cream Punch!. At the New Year's Eve dinner, the Grapes were conspicuous by their absence. (Original) Las instalaciones excelentes, las areas se siguen manteniendo, la atencion excelente. La decoracion de Navidad preciosa!!. La comida dejo mucho que desear, no parece restaurant de un hotel de esos niveles, pareciera que fuera gerenciado por un cocinero sin experiencia. En relacion a la lenceria el cubrecama estaba manchado con sangre. Eramos 4 y un solo rollo de papel en el baño para 3 dias, tuvimos que pedir a la recepcion!!..El Bar desprovisto de la mayoria de las bebidas, sin el famoso ponche merideño! y mucho menos Ponche Crema!. En la cena de fin de año, las Uvas Brillaron por su ausencia.

Very nice place.. To rest.. Is good

Hotel muy cómodo y con bellos paisajes!! Clima excelente! Sin duda una buena opción para vacaciones