2/5 Michael F. 1 year ago on Google
Buyer
beware:
clean
room,
bad
wifi,
terrible
sales
staff
Edit
to
address
the
response:
it
doesn’t
really
matter
if
the
sales
staff
is
their
own
or
someone
else’s
as
it’s
the
hotel
that
determines
how
to
do
their
sales.
And
the
wifi
issue
was
a
real
issue
I
experienced,
you
can
tell
it’s
not
one
router
per
room
since
the
router
has
a
room
number
attached.
A
good
building
marred
by
bad
staff,
unfortunately.
I
did
not
have
the
experience
that
I
was
hoping
for.
The
only
positive
staff
experience
I
had
was
with
a
woman
at
the
front
desk
who
initially
checked
me
in.
The
check
in
experience
was
lacking:
I
was
handed
my
key
and
that's
it
–
no
direction
to
the
room,
no
showing
me
the
room
and
features,
no
help
with
6
pieces
of
luggage,
no
hand-off
of
obviously
important
information
like
the
wifi
password,
and
no
opportunity
to
ask
for
any
extras
like
the
ironing
board.
I
didn't
put
too
much
thought
into
this
part
though,
I
liked
the
room
and
eventually
things
got
sorted
out
after
a
few
trips
back
to
the
front
desk.
The
rooms
were
at
least
clean
so
I
tried
to
extend
my
booking
which
was
done
on
Airbnb.
I
could
see
the
listing
was
not
booked
for
the
next
two
weeks
so
I
wanted
to
book
the
2
weeks.
The
staff
tried
to
get
me
to
move
the
conversation
off
Airbnb
to
WhatsApp
so
they
could
give
me
"the
best
price".
It's
against
Airbnb
policy
for
good
reasons
to
take
customers
off
Airbnb
for
booking
modifications – it's
shady
and
customer
hostile.
Without
responding
they
denied
the
booking
alteration
on
Airbnb.
So
I
sought
out
other
accommodations.
The
next
morning,
an
hour
before
check
out,
they
tried
to
ask
me
again
to
sort
out
the
booking,
as
if
I
didn't
obviously
need
to
find
somewhere
else
to
stay
at
that
point.
It's
a
pretty
frustrating
run
around.
Unfortunately
some
places
are
trying
to
make
a
quick
buck
right
now.
Besides
that,
the
room
was
clean.
The
wifi
was
lacking
as
there’s
a
few
shared
routers
so
some
rooms
get
terrible
reception
and
drop
the
connection
every
minute
or
so.
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