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  • 3/5 Sua T. 4 months ago on Google • 222 reviews
    Unexpected surprises from this hotel near the airport. The good stuff: ✅ Clean room with extra strong air conditioning unit with nice work table with international outlet. ✅ Good location with awesome sushi restaurant next door and dim sum across the street!! Great for Asian foodies. ✅ Nearly empty but clean pool and good small gym (with water dispenser). ⚠️⚠️⚠️The bad stuff⚠️⚠️⚠️(management needs to read this): 😱 All the pillows need to be replaced or properly cleaned (underneath the cover both pillows are covered with yellow stains). Staff might consider washing it all with bleach and hot water to remove the yellow stains... It makes you wonder how clean the linens were. ❌ Went down to eat breakfast, came back at 10 to collect my luggage and the card access to my room was denied (checkout time was confirmed 12:00 noon).🤯🤔 ❌ People are permitted to smoke inside restaurant area... Quite awful for non-smoker like myself. 🚭 I would love to come back often but probably bring my own pillows and not eat inside their restaurant unless there's a non-smoking section. They really deserve a 5 ⭐ but these are basics of what's expected for any accommodation business... Hopefully they'll read and fix these issues. I will update on my next visit.
    2 people found this review helpful 👍

  • 3/5 pandhu w. 2 years ago on Google
    stay here for 2 night and it was so so. i didn’t expect too much on this since i only booked for the room without breakfast. understand the covid situation hit them hard and i think management doing a few operational cost cutting like coridor aircon and some of the light was off and its gives me such a spooky experience here. i feel uncomfortable with the dark ambiance. room was old fashioned, bathroom so dirty with curst over the shower, flower and the mirror. seems like the hotel try to survive, thats why i dont even ask for more during my stay here
    2 people found this review helpful 👍

  • 1/5 Risvi M. 1 year ago on Google
    Room is decent but the bathroom is not. The wifi is really poor, cannot use it at all. Already talked to the concierge but no follow up action. They don’t deserve a 4 stars hotel. Even other 3 and 3.5 stars hotel are better then this.
    1 person found this review helpful 👍

  • 5/5 Agus S. 1 year ago on Google
    A hotel that is good enough to be visited by solo travelers or backpackers when visiting Bali, with facilities suitable for those of you who are only looking for a hotel for a place to rest.
    1 person found this review helpful 👍

  • 5/5 Lucy B. 1 year ago on Google
    Rooms were spacious, could be a little cleaner but honestly I didn't come to Bali to expect anything, I came to Bali to enjoy Bali would definitely come back, I'm booked here for a full month Breakfast :Great food selection, I was there around 8am and the omelettes were especially delicious.
    1 person found this review helpful 👍

  • 5/5 Rizalita Clemente De M. 1 year ago on Google
    This place hotel was so strategy place Near to all stablishment Parking is wide enough Place and meeting place so good..
    1 person found this review helpful 👍

  • 2/5 Shinto K A. 5 months ago on Google • 79 reviews
    Not really a pleasant stay. Pros: excellent staff, very helpful. Average breakfast and location. Cons: badly need a full renovation. My room I stayed (1151) had a very bad odor. Pillows were super dirty. And the shower area (bath tub) was very slippery. Lot of potential but badly need a good servicing.

  • 4/5 Slick D. 3 months ago on Google • 78 reviews New
    The place is nice, the staff are friendly and welcoming as well. Major downfall is there isn't anyone that understands English very well, I had to use google translate way too often, room service requests were difficult because of this. If you had 1 staff member on each shift who could understand English this place would be fanatic. The pool is a little bit small but it's relaxing

  • 3/5 Nova P. 2 months ago on Google • 59 reviews New
    If you hate mosquitoes and you attract mosquitoes alot like i do, don’t go here. This hotel could have been great if it’s well maintained. You cant gym past 6pm otherwise it will be too dark inside regardless of the light. Wifi connection is terrible. Staffs are friendly tho and the room is comfy.

  • 4/5 Febrianti K. 1 year ago on Google
    The lobby is kinda fresh-look, that’s why it called Rainforest. The room is quite old but well maintained, but i wish someday they could do better renovation. Breakfast is excellent, lot of choices.

  • 4/5 Marianne Vicky S. 1 year ago on Google
    It's quite nice and affordable but sometimes they're innnundated with huge tour groups. At those dates, this place is a bit like a zoo.

  • 4/5 Magdalena K. 1 year ago on Google
    Old building, but everything were well maintained. Nice staff and breakfast. Super

  • 4/5 Nikita 3 months ago on Google • 15 reviews New
    Nice hotel, worth the price! Cleanliness is the key of a hotel, and they did it. They also have nice staff 👌🏻 But the only give you bath towel, if you used to use a separate towel for face and hand, you need to ask first. And they even asked us to review, it means that they care to do improvements. 👍🏻 Please maintain it.

  • 2/5 Amalia S. 4 months ago on Google
    Service and food are great, but the room is quite shabby. The television not work properly. The drawer cannot be closed again after being opened and the bathroom door is broken.

  • 5/5 tmutiara 2. 7 months ago on Google
    We stayed in a deluxe room which was quite spacious, but the AC had a problem (not cold), there was no refrigerator and SDB, so we complained to the hotel. It turned out that our complaint was responded to quickly and our room was upgraded as a form of apology from the hotel. The food is quite varied and every day the main food menu changes. The hotel staff is also friendly. Parking is also wide and strategic location. Only the fitness facilities need to be improved because the equipment is old.

  • 5/5 Ganesh N. 4 months ago on Google
    Stayed here in October Great place and ambience is quiet. Staff is friendly and food is also Great. For vegetarian, on request they had prepared vegetarian omelette which was again tasty beyond mu expectations. Thanks Swiss Belhotel for such a good experience during my stay.

  • 5/5 sparna v. 6 months ago on Google
    We got nice and spacious room with bath tub. They do have restro - it's calm and really enjoyed some delicious food from their menu. Felt bit expensive for buffet breakfast that we paid & also laundry service. Otherwise room service & other service are great, people were really kind here.

  • 5/5 Wahyu N. 7 months ago on Google
    Stayed here for a night before our flight. Nice hotel and not far to kuta and airport. Room was big and comfortable. Love our bed so much. Friendly staff and the food was absolutely delicious. Had room service for dinner. Food was good and cheap. Buffet breakfast was the star at this hotel. Can’t complain, probably the best buffet breakfast during our stay in Bali.

  • 2/5 Andriansyah 2 years ago on Google
    A decent place to stay, quite comfortable and calm ambience. Sadly the water closet didn't work right when I gotta clean up my a**. It was also a nightmare when the water in the sink for brushing my teeth and the water from the shower came out sooo blackkk full of dirt. After waiting like 15-or-so minutes the water came out normal. Thank God I could finally clean up and that didn't happen again afterwards.

  • 2/5 smol b. 2 years ago on Google
    The place is really great but they let drunkies around the hallways and there weren't even any security around i had to fear for my safety when the drunkies were cat calling and chasing me in the hallways ://

  • 5/5 Kiki G. 4 months ago on Google
    The hotel was unique it sounds rainy everyday but its cool and the concept when we’re entering lobby like we’re at the forest. The rooms was spacious, i stay here for 3 nights and the breakfast variety also good. Easy to access to some places in Bali. I will come back again someday to this hotel

  • 3/5 Phoenix G. 11 months ago on Google
    In February 2023, I booked for 4-nights and although the visit did fall short of my expectations to impress, I would NOT refer others to visit for their own experience; because there were some plus sides. PROS: I liked the pool & bar area and the rainforest vibe; I also liked the breakfast choices and the staff. CONS: the room key (Rm # kept "discontinuing" and the WIFI was not reliable; while dining, smokers intruding smells ruined the appetite

  • 5/5 Max W. 1 year ago on Google
    Swiss-Belhotel Rainforest is a hidden gem in the heart of Bali's bustling tourist area. From the moment you arrive, you'll be greeted by warm smiles and friendly service from the staff, who go above and beyond to make your stay as comfortable and enjoyable as possible. The hotel itself is beautifully designed, with a tranquil atmosphere that's perfect for relaxing and unwinding. The rooms are spacious and well-appointed, with comfortable beds, modern amenities, and stunning views of the surrounding rainforest. One of the highlights of staying at Swiss-Belhotel Rainforest is the stunning pool area. Surrounded by lush greenery and tropical plants, the pool is the perfect place to cool off after a day of exploring Bali. The hotel also has a great fitness center, spa, and restaurant, so you'll have everything you need right at your fingertips. But what really sets Swiss-Belhotel Rainforest apart is the incredible attention to detail that the staff puts into every aspect of your stay. From the personalized welcome drink to the complimentary shuttle service, every detail is taken care of to ensure that your stay is as comfortable and stress-free as possible. Overall, I would highly recommend Swiss-Belhotel Rainforest to anyone looking for a peaceful and luxurious escape in Bali. The hotel's stunning setting, comfortable rooms, and exceptional service make it the perfect choice for a relaxing getaway.

  • 5/5 Violet S. 10 months ago on Google
    Wonderful experience, will be returning. Little ones love the koi pond lobby and buffet breakfast for fee. Room service Food until 9pm and okay wurung downstairs seperate from hotel.

  • 5/5 Yasmina W. 1 year ago on Google
    This is an old hotel but I really like it here. Very relaxing and even has a gym and nice pool area. It's strategically located and actually quite affordable. Staffs are nice and friendly

  • 4/5 Frea P. 1 year ago on Google
    Comfy bed, reliable wifi to get work done and streaming, wide variety breakfast menu (though they replace butter with margarine for the bakery section). Oh and they have relaxing rainforest vibe 🍃 Friendly staff, Bli Andi, made sure regarding my breakfast experience. I take 1 star out because the bedroom floor is a bit greasy. Nice stay overall.

  • 5/5 Freedom Fitness Y. 10 months ago on Google
    Amazing !!! Everything is just perfect, room & bed very comfortable, great mattress for sleep. Food are great, delicious with lot of selection. Thank you for making our vacation so wonderful

  • 5/5 Mon- M. 1 year ago on Google
    Definitely recommended for the service and room that provided and its easy to get around every wear between Seminyak and Kuta. Comfy bed and our room has a view for cheap price. Love the coiled fish near the breakfast bar. We stayed here 2 weeks

  • 5/5 Genesha 1 year ago on Google
    Enjoying the hotel. Breakfast is good. The bed is super comfy. Spacious enough for family with 1 kid. The only downside is the bath tub location that's a bit awkward. Great service by Mas Andi 👍

  • 5/5 Santosh S R. 2 years ago on Google
    Had visited this hotel a long time back. Nice wounderful hotel with perfect rainforest atmosphere. Extremely friendly staff and very courtesy towards guest. Nice location, pretty close to Kuta area. Suitable for both business and family trip. Will definitely plan to stay here again when we visit Bali.

  • 5/5 gede s. 1 year ago on Google
    Best Choise for Sunset Road Area... Quiet and relaxing place, Meeting Room, Restaurant and Staff service are excelent.

  • 5/5 HEMANT J. 1 year ago on Google
    It was very nice.... clean and pure environment....Sweet staff...clean rooms... good facilities and good breakfast we have...

  • 4/5 Kenrick T. 1 year ago on Google
    The breakfast are ok, great eating place, i like the vibe of it. Was having some problem check-in, we have 3 rooms and we came in around 5 PM and we only got 1 room and have to wait for the other 2. And then 1 of them have a broken AC. It says that this is a 4 stars hotel? But i think this is more like a 3-stars with the conditions of the hallways and rooms. But, it is still a great room!!! Im here for 4 days, so will be checking out the swimming pool and gym later, will update my reivew later

  • 5/5 greg d. 2 years ago on Google
    Spacious parking lot, the main road Lobby entrance is very close to the 24 hours Indomaret store. As the hotel is at Sunset Rd, so just drive straight to Ngurah Rai Bali Denpasar Airport in a less than half an hour time. Oh, helpful F.O staffs too. Sip lah!

  • 5/5 adhiction 1 year ago on Google
    Amazing experience to stay here for my honeymoon, they're giving us cute honeymoon decoration, the ambience is great, hospitality, and cleanliness is wonderful. The breakfast section part is amazing feels like we're in Rainforest Heaven. We'll be back for another trip. The front reception Elinda was really helpful and so kind.

  • 4/5 Gembong Hadi W. 1 year ago on Google
    nice hotel, delicious f & b, room service menu scaned but cannot be openned

  • 4/5 Harshit J. 1 year ago on Google
    Nice stay, comfortable rooms, Staff is extremely friendly...one of the best hospitality we have ever received

  • 5/5 Richard R. 1 year ago on Google
    the place is comfortable, strategic location everywhere, the service is also friendly, the employees and what I like the most is the swimming pool is spacious which would be nice to be able to staycation here, the room price is also affordable with complete facilities 🤍👌🏻

  • 3/5 Yulianti L. 1 year ago on Google
    Nothing to complaint, except for breakfast. Regret to choose with breakfast. The breakfast very 😞, sausage is uneatable, taste like fake, other menu taste just can be eat but ... . Menu variation also not good. Hope the management will improve the food quality and variation as it is quite expensive for breakfast.


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