1/5 Andrew G. 10 months ago on Google
We
were
on
vacation
from
Georgia
and
saw
an
add
for
a
haunted
Sarasota
tour
,
we
took
Uber
from
Siesta
Key
to
the
meet
up
location.
At
the
meeting
location
we
met
another
couple
on
vacation
who
also
booked
the
tour
for
tonight
June
23rd
@
8:00pm.
We
waited
for
an
hour,
no
trolly
showed
up
so
I
called
the
number
on
the
add
and
left
a
voicemail.I
received
a
text
back
from
a
woman
named
Tammy
who
said
there
is
no
tour
tonight
and
we
booked
on
the
June
30th,
my
wife
called
the
number
to
explain
the
situation.
She
tried
to
tell
Tammy
we
will
be
back
in
Georgia
and
in
booking,
it
said
tonight
at
8
PM.
She
also
tried
to
explain
about
the
other
random
couple
waiting
with
us
,she
rudely
told
her
to
stop
talking
and
that
they
don’t
matter.
And
there
is
no
tour
tonight
and
there
will
be
no
refund
and
hung
up
the
phone.
So
after
an
hour
wasted,
we
have
to
spend
another
$27
on
a
ride
back
to
the
resort.
This
is
the
worst
experience
we’ve
ever
had
while
visiting
and
we
don’t
want
any
people
to
have
this
terrible
experience
do
not
use
the
service
there
online
booking
dates
are
false
!!!!
The
response
from
the
female
named
Tammy
below
is
false
100%.
No
one
threatened
anyone
or
yelled
at
anytime,
the
couple
that
also
purchased
the
same
June
23rd
ghost
tour
were
standing
beside
us.
The
fact
is
the
ticket
website
was
incorrect.
The
unethical
portion
is
how
you
would
not
refund
the
$122
that
was
spent
on
a
tour
that
wasn’t
happening.
So
your
organization
received
a
total
$244
tonight
for
false
advertising
from
the
website
you
pay
to
sell
your
tickets.
We
understand
you
did
not
operate
that
website,
but
there
was
clearly
an
error
with
the
schedule
showing
tonight
being
available.
You
offered
a
gift
card
instead
of
a
refund,
ask
yourself
does
that
sound
ethical
Tammy?
You
can
try
to
sugarcoat
anything
you
want
with
your
response
plain
and
simple
you
stole
$244
tonight.