3/5 Anna 1 year ago on Google
There
were
far
too
many
requests
for
me
to
confirm
my
appointment
sent
via
text
and
email.
At
least
five
were
sent,
although
I
left
a
voice
voicemail
confirming.
I
found
this
deluge
of
confirmation
requests
to
be
extraordinary
and
annoying.
On
the
afternoon
of
my
appointment,
after
checking
in
at
the
front
desk,
I
waited
for
more
than
30
minutes
beyond
my
appointment
time
to
be
called
for
my
exam.
I
opted
to
avail
myself
of
having
photos
taken
of
my
eyes
rather
than
having
the
dilation
drops.
I
was
told
in
advance
and
accepted
the
$60.00
up
charge.
Following
my
exam
the
doctor
told
me
what
the
machine
cost
the
practice.
Obviously,
I
helped
to
pay
for
the
equipment
by
opting
in
for
the
photo.
I
canāt
help
wondering
how
much
this
machine
provides
an
additional
profit
center
and
other
advantages
for
the
practice;
i.e.,
expediences,
tax
advantages,
etc.,
and
whether
the
patient
up
charge
will
reflect
this
at
any
point.
As
I
was
checking
out
at
the
billing
desk,
I
was
told
there
would
be
an
additional
charge
for
refraction.
I
told
them
to
bill
my
insurance.
The
associate
agreed
to
do
so,
but
I
believe
she
should
have
volunteered
to
bill
my
insurance.
For
the
second
year
in
a
row,
I
found
the
doctor
to
be
a
bit
rude,
a
bit
passive
aggressive.
I
will
likely
continue
with
this
doctor
for
my
next
yearās
exam,
but
I
dislike
everything
about
the
experience
except
that
the
doctor
is
probably
competent
and
they
are
convenient
for
me.
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