5/5 Philip 6 years ago on Google • 2 reviews
I
highly
recommend
Mercarus
GmbH
after
having
bought
a
watch
from
them
and
then
again
several
months
later
for
having
said
watch
repaired
(none
of
their
fault,
warranty
applied).
Throughout
the
process,
both
when
buying
and
when
shipping
the
watch
back
and
forth
between
two
countries,
I
got
very
personal
attention,
was
duly
kept
up
to
date
on
the
process
and
informed
about
what
it
was
that
had
to
be
repaired
and
did
in
general
have
the
feeling
that
I
was
very
well
looked
after
and
taken
seriously.
Mercarus
even
offered
to
pay
for
the
(international,
insured)
shipping
for
both
ways,
which
was
covered
by
their
12
month
warranty.
All
in
all
I
am
very
happy
that
I
have
bought
my
watch
from
Mercarus
and
I
would
wish
that
more
companies
had
such
great
customer
service.
If
the
opportunity
arises,
I
will
deal
with
them
again
and
highly
recommend
the
company.
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