Applebee's Grill + Bar image

Applebee's Grill + Bar

Restaurant Cafe Hamburger restaurant Family restaurant American restaurant Diner Bar and grill Steak house Traditional us american restaurant

One of the Most Reviewed Caves in Saugus


Address

214 Broadway, Saugus, MA 01906

Website

restaurants.applebees.com

Contact

(781) 231-0137

Price rating

$$ $$

Rating on Google Maps

4.10 (1.4K reviews)

Open on Google Maps

Working Hours

  • Saturday: 11 AM to 1 AM
  • Sunday: 11 AM to 12 AM
  • Monday: 11 AM to 12 AM
  • Tuesday: 11 AM to 12 AM
  • Wednesday: 11 AM to 12 AM
  • Thursday: 11 AM to 12 AM
  • Friday: 11 AM to 1 AM

Featured Reviews


Frequently mentioned in reviews: good (16) time (13) great (12) service (11) server (10) experience (7) nice (7) wings (7) wait (7) staff (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Thomas B. 2 years ago on Google
    Good food and service here. It was a pleasant experience. I had to he Prime Rib Dipper sandwich. It was good! For dessert I got the... Triple Chocolate... Something. I can't remember the name exactly. You'll know it though. Our server, Destiny, was pleasant and attentive! Overall it was a good dinner! (The bathroom was clean and stocked too. I rarely use public toilets, but this was a decent experience for a man with OCD.)
    1 person found this review helpful 👍

  • 3/5 WILLIAM C. 1 year ago on Google
    The menu is the same as any Applebee's, but the staff was friendly and attentive. The food came out quickly but it was under seasoned but it was definitely fresh. The margaritas should use fresh juice instead of concentrated.
    1 person found this review helpful 👍

  • 5/5 Jessica J. 5 years ago on Google
    What a nice Waitress we had so tentative and friendly... checked on us enough but not to much... and at the end had a nice conversation and the food was great! So loved the dinner we got! Love to have a variety of food like potatoes, broccoli and meat! Yum! And the shrimp was great tasted like it just came off the grill! And my drink was specially made up for me off on one of their drinks! All of them today were great and I loved everything about our visit!
    1 person found this review helpful 👍

  • 5/5 Yeri T. 1 year ago on Google
    This place is always a good option 👌🏻 We have been coming to this place for years and we even decided to go for lunch during our favorite waiter's schedule 🤩
    1 person found this review helpful 👍

  • 5/5 Andrea E. 1 year ago on Google
    I’m a regular here and tonight I and my coworkers were so happy and impressed because Nattie told us all “goodbye 99crew” and we all felt honored
    1 person found this review helpful 👍

  • 3/5 Hseju 8 months ago on Google
    Went in with 2 friends for all you can eat boneless wings. The service was nice. We were asked for the next set of orders as soon as one came out which was super great. The downside was the flavors of the boneless wings was average at best. I would say it's definitely worth with the all you can eat offer, otherwise, probably better off getting something else.

  • 5/5 Lucille H. 11 months ago on Google
    I got the steak with garlic mashed potatoes and broccoli. I ate it all. The steak was medium rare as I ordered it and was cooked perfectly. Not any fat on the steak. Was quite surprised at the quality. My husband had the fish dinner and enjoyed it and ate it all. 2nd time there recently and will go again. The drinks are awesome for 6 bucks!!!! Also got the spinach dip which I got the last time was so good. My husband even liked it.

  • 5/5 mike m. 1 year ago on Google
    As far as 🍎 🐝 goes, this place is pretty good. The boneless Buffalo wings are the best I have had, full pieces of chicken and not just breading. Friendly enough staff and cold beer. The chicken Wanton tacos were also put together well, so their kitchen staff is doing a good job .

  • 4/5 Kelly 1 year ago on Google
    Great food! :) I went here the other day for lunch with my mom, two sisters, and niece and it did not disappoint! I got the french onion soup and split some appetizers with everyone!! 10/10 would recommend the nachos, the honey pepper boneless wings and … the star of the show …. the soup! 😊 thanks 😊

  • 5/5 Tony And E. 1 year ago on Google
    We had a great experience last night. They have good deals like two dinners for $25 that come with an appetizer. Our server Ty was really nice, friendly and efficient. Thanks for a great experience

  • 1/5 Shelby S. 1 year ago on Google
    I took my kids on new years eve. I told the girl there is three of us and she said ok so three kid menus I said um no just two obviously I am an adult I thought that was rude. Then it took like 15 minutes for someone to wait on us the nice waiter came and Said I will take your table and I Said thank you. Someone probably the girl who sat us down told him not to take our table people can be so ignorant.

  • 5/5 Jose T. 6 months ago on Google
    It's always a top choice for me and my family for a quick bite. Very friendly staff and pretty good food. I love coming here, especially for veterans day as they do an awesome job with that, and this year, I even got a free sam adams beer bought by another customer. I highly recommend visiting this place!

  • 3/5 Blitz0 6 months ago on Google
    While the food was good, the customer service was not. They had a bunch of empty tables waiting to be cleaned and no one cleaning. People waiting to be seated. The workers acting as the customers were a bother. After we were seated, we waited 20 min for someone to come and take our drink order. I had to get up and ask for someone. We ordered drinks and appetizers. The appetizer never came. They just brought out dinner. At least the food was good and hot.

  • 4/5 Dario C. 9 months ago on Google
    The ribs is one of the best options to order, it is really soft and magical, specially when you are starving, you never lose when it comes to spend I great time with family and friends and the service was outstanding, definitely one American place you wish to comeback after you try ot for the first time Margaritas are a bomb!

  • 5/5 S W. 8 months ago on Google
    The best place to be very family orientated. Friendly staff and food is awesome

  • 4/5 AJ F. 8 months ago on Google
    Our server was very slow. But he didn't screw up much. The manager delivered most of the food because we have multiple allergies at the table, and he was good spirited and funny. In total we were there about 1h15m and had things gone smoothly it would have been more like 45m.

  • 2/5 Mindy G. 6 months ago on Google
    Been here a few times and only received good service once which was the busiest night. the server was super busy but still was great. The last two times were very poor. I sat at the bar seating to avoid wait times, hardly ever saw my server and even almost split a drink on me and couldn’t bother to apologize. Speculated they were irritated because we didn’t not order any alcohol. last night I went and it was not busy, it took 15 minutes to be greeted and even the multiple tables around us were looking around to find the server. to the few tables that were sat within the hour I was there, the host had to go and find the sever for each table. Not sure if the servers all at tables on the other side of the restaurant but it should not take 10+ minutes to be greeted when it is not even busy. Maybe we will try again for lunch. The first time I came there was a 30 minute wait & the host took our name and we asked if we could leave and come back she said yes, sat in the car for 15 minutes then came back, we wait some more then asked where we were on the list, a different host told us we could not leave & because we did we lost our place. so we had to go to the bottom of the wait list, after already waiting 40 minutes. If there are rules all the staff should be aware. We wouldn’t have left to wait out our time if we weren’t told that was completely fine. Then to come back and be talked at like we were stupid for leaving in the first place. 2nd host was very rude to us as if it was our fault. felt like children being scolded..very embarrassing

  • 5/5 Rick B. 1 year ago on Google
    Very friendly, food (sirloin steak) cooked to perfection! Waitresses 5 stars service! Talked to many others who instantly became friends! I recommend this establishment as one of the best before and after covid-19! R. L. Bird 🐦

  • 4/5 Wil P. 1 year ago on Google
    Went for the Patriots Thursday night game. Got the wings which were better than expected! They also have a few appetizers half off after 9pm. Not bone in wings though. Out waiter at the table was also the bartender pulling double duty! He did an outstanding job though handling both. He worked Hard! Nice experience, I normally don't go to Applebee's but I would return at least to this one.

  • 5/5 Christian O. 3 years ago on Google
    I enjoy the great food and the great service. I always enjoy coming to this restaurant for the delicious food and the customer service is a pleasant experience. I would always recommend this establishment.

  • 2/5 John S. 1 year ago on Google
    Order here constantly, unfortunately it's the only location around. I'm gonna start going out of my way to a different location. This time they forgot our chips and dip which is my daughter's favorite. The 20 other times they ALWAYS screw something up. You shouldn't have to inspect your to go orders every single time but word of advice for this place... do it every single time.

  • 4/5 David G. 1 year ago on Google
    It's a good go to spot. You know what your going to get. Service at this location is exceptional though.

  • 5/5 Travis R. 1 year ago on Google
    Really really amazing customer service, great food, ambient atmosphere and affordable prices.

  • 5/5 Dei C M. 1 year ago on Google
    *Edited* We had the opportunity to visit again this Sunday. This is my son's favorite restaurant. Although, he only comes for the mozarella sticks🤭. The restaurant was full so, we sat around the bar. The bartender was the one tending to us and WOW OH WOW!. He was tending the people at the bar, preparing drinks for the waiters and, serving us. Trust me, i was watching him and i was in awe of the positive attitude and spot on service this young man had the entire time. The food was delicious as always. Great price and we're DEFINITELY coming back!.

  • 3/5 Jeanne E. 1 year ago on Google
    Not impressed with menu. My mother and i use to love the Orange Chicken Bowl. Then they changed it and it was not even close to the original. Now they dont sell anymore and the menu is kind of limited.

  • 5/5 Esther G. 1 year ago on Google
    The server Breanne, or I'm not too sure how to spell it, was wonderful!! She was so attentive & super quick & patient with our needs. The manager was so nice as well!

  • 5/5 Maribel B. 1 year ago on Google
    Applebee's Grill?....I was invited to a "Restaurant" didn't want to go nevertheless we ended at Applebee's Grill. It was my first time there... I liked the place, kind of mixed sport-ritzy environment and the food....OMG!....It was superb and all to my liking!....I added Applebee's Grill to my list of must return restaurants 😋😋😋👌

  • 5/5 stephanie p. 1 year ago on Google
    Just went in for dinner with husband and daughter. Our server ( which I must apologize ahead of time if I misspell her name) Laila was PHENOMENAL and a huge thanks for the manager for being super nice. From server to server thank you for your service. Everything was amazing🙌🏾

  • 5/5 Kristy 1 year ago on Google
    Food was great! Very minimal wait time. I ordered Alfredo pasta with broccoli and it was so good! I even reheated some the next day and it was almost better. My bf and his friend ordered wings which were alot better than BWW (where we used to go). All around was a good experience and we have gone back 2x since!

  • 3/5 Beatrice F. 2 years ago on Google
    Went in for a quick bite. Got a couple of drinks. $5 berry margarita was not good. The lunch was ok.


Call (781) 231-0137 Open on Google Maps

Amenities


  • Parking
    • ✓️ Free parking lot
    • ✓️ Plenty of parking
  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Beer
    • ✓️ Wine
    • ✓️ Coffee
    • ✓️ Alcohol
    • ✓️ Cocktails
    • ✓️ Quick bite
    • ✓️ Hard liquor
    • ✓️ Comfort food
    • ✓️ Small plates
    • ✓️ Happy hour food
    • ✓️ Healthy options
    • ✓️ Late-night food
    • ✓️ Happy hour drinks
    • ✓️ Vegetarian options
  • Popular for
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Solo dining
  • Accessibility
    • ✓️ Wheelchair accessible seating
    • ✓️ Wheelchair accessible entrance
    • ✓️ Wheelchair accessible restroom
    • ✓️ Wheelchair accessible parking lot
  • Dining options
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Dessert
    • ✓️ Seating
    • ✓️ Catering
    • ✓️ Breakfast
  • Service options
    • ✓️ Dine-in
    • ✓️ Takeout
    • ✓️ Delivery

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