1/5 MerLyn T. 7 months ago on Google
I
went
to
this
clinic
due
to
GP’s
referral
over
2
years
ago
for
heel
spur
issue
and
had
been
coming
back
and
actually
received
treatments
from
their
other
offerings
mainly
due
to
their
convenient
location
and
weekend
hours.
I
liked
that
they
can
direct
bill
to
Insurance
and
I
can
easily
pre-book
an
appointment.
From
someone
who
had
been
receiving
chiro,
massage,
acupuncture,
physio
treatments
from
different
places
over
the
years,
I’d
say
their
treatments
are
fairly
decent.
They’d
take
you
in
7-15
minutes(depends
on
service)
later
than
you
are
scheduled.
Their
Customer
service
used
to
be
the
usual
3
stars
for
me
but
this
year
(2023),
I
experienced
several
mismanagements
=
you
showed
up
for
your
appointment
only
to
be
turned
away
because
the
reception
booked
me
in
with
a
practitioner
not
skilled
for
the
treatment
I
require
&
got
all
my
THREE
pre-booked
appointments
in
a
long
weekend
eventually
got
cancelled
because
the
practitioner
was
actually
given
a
day
off
when
asked.
The
first
scenario
was
rectified
by
them
offering
to
try
the
actual
service
with
a
different
practitioner
instead.
Being
the
treatment
I
need,
I’ve
been
booking
for
it
since
then
until
I
just
had
my
3rd
cancellation
from
them
this
time
again.
For
the
later’s
experience,
that
kind
of
business-move
speak
volumes
on
how
this
establishment
really
sees
patient’s
time,
effort
and
well-being
now.
Patients
schedule
treatments
depending
on
how
your
body
heals
so
moving
appointments
frequently
due
to
cancellations
tells
me
to
start
choosing
quality
and
reliability
service
over
convenience
for
a
healthier
and
less
stressful
life.
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