The following are the reasons I was highly dissatisfied with my experience at this location and why I will never be going back. If you don't have time to read all, at least read the 4th point: 1. The customer service at this location needs some improvement. When I arrived, I had to stand at the receptionist's desk for a few minutes while the receptionist was just casually talking to another employee. She even looked at me but didn't acknowledge that I was there and didn't say anything along the lines of "I'll be with you shortly". She just continued leaning against the door frame and talked to her coworker until my massage therapist came out and asked her to attend to me. 2. I was not asked whether I wanted a female or male RMT. I feel most comfortable with female RMTs and that's what I have always gone with but this time, without any prior questions or heads up, I was assigned a male RMT. 3. The ambiance does not feel relaxing at all. The rooms are small and very dark and there's no mellow music playing in the background which I think is essential when getting a massage. (THE MOST IMPORTANT REASON ) 4. Even though the massage itself was good, I was very uncomfortable throughout the whole process. The RMT spoke to me throughout the entire 60 minutes and asked VERY personal and intrusive questions. He even went on to comment on my physical appearance and give me unsolicited advice. As a female, I felt extremely vulnerable. He even talked badly about this location and said how unsanitary everything is and that he is only there to make extra money during COVID. Great. I am paying more than $100 to be told by my own RMT that the place is unsanitary and run down. To make matters worse, he asked for my number and said I should reach out to him for at-home massages. Furthermore, he went on to crack my back after he realized I'd come straight from my chiropractic appointment (being the narcissist that he was, he thought he could do a better job than my chiropractor and made racist remarks about why my chiropractor might not have been good). Aside from being unethical, are some of these activities not borderline illegal? All in all, I could not wait for the massage to be over to get out of there. $100 down the drain and left being shaken up and a bit scarred. Extremely unprofessional service. Even though I had a terrible experience here, I'm really hoping this was a one-off experience and that others haven't and won't have to go through what I went through. To management: I would screen potential employees more effectively and routinely perform training sessions if I were you.

The PTs and office staff are very attentive, polite and with perpetual smiles while attending to you takes most of your pain away before the treatment itself. Nice clinic to attend for your physiotherapy.

I finished my physio sessions with PT Health and the exercises that I had with their program helped me a lot to ease the pain of my osteoarthritis. I wish to thank Maria Nievera for her assistance in my every session. I also thank Mr Hadi Tabibi for the guidance.

If I could give this place a zero I would. Took my mother there and it was the worst physiotherapy experience we’ve ever had. If it’s going through OHIP they spend less than half an hour with you. Send you home with a piece of paper to do exercises and that’s about all. Rooms are so small you can barely fit 2 people in them. Give conflicting information from the assessment person to the person you see so obviously they are not training their staff. So many better places to go so don’t go here.

I cannot thank my physiotherapist Kavita Thakkar enough for all the support and guidance she provided me during my rehabilitation process. After an injury to my right tibia plateau that left me unable to walk after surgery, I was immobilized for 2 months feeling hopeless and defeated. But Kavita took a personalized approach to my treatment, assessing my needs and tailoring exercises to my abilities. With her encouragement and expertise, I was able to regain strength and mobility in my legs. She were patient, kind, and knowledgeable, always making sure I was comfortable and understood the exercises. I am now able to walk again, thanks to her dedication and hard work. I highly recommend her as a physiotherapist to anyone in need of rehabilitation services.

Great experience at this place, Dr.Jawad was very helpful in assisting with my recovery, I’m back to walking and don’t require crutches as I did going in.

I had a good session of physiotherapy. The Asst Monica Patel gave a good support during the session. The atmosphere here was good. very interesting and humble reception. A very thankful and over all support extended by Mr.Hadi. Wishing you all good luck.

Best clinic I have found for my dad at the centre of Lawrence Avenue East. Physiotherapist and their assistants are very nice and helpful. We were answered patiently. They are demanded thus a busy clinic, so expect a little bit wait time at the time of your appointment. They take BOTH government and private insurance. They are open on the weekend for private insurance as well as weekdays. MOSTLY RECOMMENDED.

The staff are all wonderful. They truly take the time to help you. I feel that my recovery was made easier by their dedication and professionalism when showing me the exercises I had to do. I am very grateful for all their help and highly recommended them. Thank you to all the wonderful staff.

Very supportive and helpful. Hadi took the time to explain and answer all my questions. Maria was very kind .

The physiotherapists were very knowledgable and was able to explain to me what was wrong with my knee. They demonstrated ways in which they could help me to overcome the challenges that i've been going through by excercises that i will also be able to do at home.

I am Sukanthini just want to say thank you to Joyce Guillermo. thank you for your massage therapy. It's been very helpful to reduce my shoulder pain over the past 2 sessions.

This may not have been a unique condition, however with the HELP of a Physiotherapist, Hadi Tabibi, and my Physiotherapist Assistant Monika Patel, the feeling in the Left Shoulder and Arm was eased. After the initial 5 treatments, with the HELP of Monika, and the treatments and exercises, I will be able to continue to continue to keep the feeling at minimum. Thank you all at pt Health. Bill

Hadi Tabibi is the physiotherapist that took care of me after I broke my elbow. He was very knowledgable and patient. Explained what exercises I needed and why. My recovery from my broken elbow was fast. He was always on time. Maximum waiting was not more than few minutes. Once I was late and he still accommodated me in his very busy schedule. He increased the severity of the exercises gradually so that I would feel less pain. I strongly recommend Mr. Hadi Tabibi to any patient.

I am a breast cancer patient with lymphedema on my right arm and frozen shoulder. I was referred to see a physiotherapist for my frozen shoulder and I found pt Health- Central Scarborough read the reviews before calling in and I can say I am happy that I went to this place. My doctor told me that frozen shoulder needs a very long treatment and it didn't matter to me. Coming to pt Health helped me a lot as now I am starting to move my right arm! My therapist is really good. She is knowledgeable, caring and patient with me. All the staff is so friendly and approachable. I surely recommend pt Health- Cetral Scarborough!

I have been here a couple of times and each time i went i was surrounded with positive energy, the specialist who took care of me always made me smile and feel better by the end of every session! If you are looking for a physiotherapist this is the place to go! thank you PT Health staff!

My father had a rotator cuff surgery 2 months ago and went to Pt health at this location where honoured to have Mr. Javad Nejatbakhsh as his physiotherapist for post surgical rehabilitation. The overall experience was great, he is highly knowledgeable, hard working and kindhearted. The recovery process went smooth and would definitely recommend Mr. Nejatbakhsh for any physio needs.

Been at pt Health a few months back for an annoying pain in my right hand due to overwork on laptop, and I got relieved of the pain, after only a few sessions of physio. The health assistant and physio were very attentive, kind and professional. Kudos ! And also Kudos to Hadi, the Clinic Director, who is doing a fantastic job too ! Hope ptH open a clinic soon in Markham where I live.

Excellent physio by Maria! Very thorough, patient, friendly, empathetic with excellent demos, exercise sheets to do at home. She takes the time to listen and offer her very knowledgeable advice on how to move forward to improve mobility. I would highly recommend her.

Service was very good. Very clearly laid out exercise program to follow at home. Never had to wait more than 5 minutes for my physiotherapist. Great free parking for those who drive.

Staff are very professional. PT Health offers many services including chiropractic & massage therapy. Tess was very knowledgeable and provided not only ultrasound and exercises to do at home but also some value add massage techniques in treating my health concern.

I just want to say thank you to Hadi for your help, advice, support and excellent service. You have enable me to complete exercises and movement which I have incorporated in my daily life. It was such a pleasure to spend time on the virtual visits. Your professionalism, concern and friendliness were much appreciated. I have no hesitation to recommended this physio clinic to my family and friends if they ever require physiotherapy.

Don't Go Here. Went here after an injury and the untrained, uneducated, careless idiotic staff here did deep massage therapy and made my injury even worse! These people do not check MRIs, X-Rays or UltraSounds before running to do treatment and charging you. They have no experience and are only after your money. Save your chances of recovery and money and go somewhere else. DO NOT GO HERE.

I don't write reviews. But I want to here. Iam 57yr old man and I hurt myself like never before. It scared me to my core.Off work not knowing how iam going to provide for my family.And if I would ever return to work.Down the spine to my toes.I started physical therapy in Aug.One injury I thought.I soon realized that I was in bigger trouble. Maria said don't worry we can get you though this.I hate to say now.but then I doubted her alittle.Ok a lot..I was mashed up. Never ones did she ever make me fell uncomfortable or awkward. She is a perfectionist.I still go when I can.Trust her she knows where it hurts and how to fix it.. I am happy to say she was true to her word. Iam back to work.A different job a little lighter work.. but up and working. The rest of the staff there outstanding. What can you say about a person that truly cares.And wants to give you your life back again. .Iam greatfull .Thank you.I don't know.So I wrote this review. To say thank you!

Great place that takes care of their clients, their environment and take great measures in compliance with government regulations. It’s easy to book and get appointments quickly. Their specialists are well informed & educated. Everyone is kind, helpful and friendly.

Not very friendly. Took my mom there after her knee surgery. The person at the reception desk is not friendly or professional. Very disappointed with the place and service. Will not recommend to anyone. They won't even call to find out how much insurance coverage you have from your private insurance. They are only looking to get paid in advance from you. Took my mom to another place and they took care of everything. Even made a package together for us to mail to my insurance.

Hello everyone if you choose this location you might find it very helpful and progressive. I used two different locations and got treatment from the first one. I didn’t get much of difference in my condition in more than 10 sessions and all they were doing was just trapping a vibrating machine felt kind of electric shocks then they would just hand me the three stretchy things and asked me just do 10 or 15 rounds of each but the technician would not stay to see how I am doing and my session would be done. Then I started treatment with this location at Lawrence and Birchmount Rd and I started to feel the difference from the first session. I can say in 7 sessions I have recovered like 80%. I don’t know about your experience but my experience says I can recommend you this location for a better result physiotherapy.

I cannot thank PT Health Scarborough enough for the excellent care I have received over the two months. I had my knee replaced in April which resulted unbearable pain. At my physio appointment this morning I was once again reminded of what a truly compassionate and knowledgeable physiotherapist, Hadi Tabibi, is. He is the kind of person every person should be so lucky to have in their "care corner". I would have no hesitation in recommending this clinic to anyone, just as it was recommended to me

It was an unfortunate experience to be involved in an accident. But PT health Scarborough made my recovery very smooth. Ms Chitira is more than hospitable highly experienced to handle my recovery with the right procedures and exercises. For me it's the place to think of for your physios.

At the beginning of May, I awoke with pain on the right side of my neck which radiated to all sides. I was in pain. My family doctor referred me to pT Health - Central Scarborough Physiotherapy. I met with Mr. Javad Nejatbakhsh on the 9th of May and he was helpful in ascertaining my problem and planning out a course of treatment in the coming weeks. I met with Urvi Patel on three occasions and with Naghmeh Esbati twice. They explained the exercises to me and asked me to practice them repeatedly to a number of counts. The half hour sessions consisted of Urvi placing self-adhesive electrodes at key points on my neck and shoulders. As the massage began she would bring a heated towel and place it around the back of my neck. This was so relieving and Naghmeh used a Tens machine in quite the same way with the added effect of the heat. On the 30th of May, I had the assessment conducted by Mr. Javad Nejatbakhsh, who wanted me to rate my pain on a scale of 1 to 10,. I told him that i had no pain. I was extremely happy with the treatment received and recommend it to anyone who need their services.

Great place it was my first time to a Physiotherapy clinic. Great Front office stuff Uruvi and Elaine. The Physiotherapist Chitra was good and went through all exercises. Great work and good service.

Hadi Tabibi and his team Javad and Maria plus all the employees working at the clinic were very professional, hard working, respectable and made getting my left shoulder and helping me to make a fist a top priority. I would recommend pt Health-Central Scarborough Physiotherapy to anyone recovering from surgery or any physical limitations.

Called to inquire about whether or not the clinic carried aircasts. Receptionist couldn't answer and said an appt needed to be made before we could know. Didn't seem too knowledgeable about what the clinic could provide, but rather defaulted to just saying we needed to make an appt. Didn't make an appt bc of this. Update: care coordinator DID NOT inform me that aircasts were not sold. As I wrote above, care coordinator did not give any information and asked me to make an appt before I could get any info on what was available.

I was given an exercise sheet with different exercises to do at home (was no problem) to do so and also to use aTEN/EMS therapy (Dr. Ho) device. I was able to do this therapy device at home. Staff was friendly and courteous and knowledgeable. Only issue I found was Some sessions/assessment seemed hurried and allotment time was 30 minutes. This maybe due to the high percentage of patients they see each day.

I was referred to the pt Health- Central Scarborough Physiotherapy by a Work-In doctor at Golden Mall, Scarborough. After a thorough examination of my knees, I was advised to undergo physiotherapy exercises for a few weeks. All staff members of pt Health - Central Scarborough provided excellent professional services which led to the speedy improvement and complete healing of my knee problem. The Director of this facility also accurately determined the cause of an uncomfortable swelling on my right toe. This ailment was promptly treated by my doctor in Toronto. I don't have issues with my mobility. I sincerely appreciate the dedication and professional services provide by all staff members of pt Health - Central Scarborough.

Easy to find location. Friendly and accommodating staff. Very knowledgeable re my knee problem. Dr Hadi Tabibi and his assistant were very helpful and patience accommodating me. Very happy and satisfied that my family doctor referred me to him.

After my accident I came here for physiotherapy and I was amazed by the service,Specially Kanika Alagh ,Physiotherapist , She is excellent in her job. She made me very comfortable and patiently did the procedure with great expertise. I am very happy with the service and highly recommend Kanika and this place for their great work!!

I had a couple of physiotherapy sessions with Hadi & Maria and I was very happy with their professionalism and service. They guided me through a series of exercises after my total knee replacement surgery. Their explanations were clear and they patiently answered all of my questions.They provided me with practical advice and strategies to continue my recovery at home. I highly recommend this clinic and therapist to anyone who is in need and Thank you for your help.

I am a senior woman, going to this physiotherapy clinic at Main & Gerrard St. for several years now, for arthritis pain in my knees, back,and shoulders. I was very fortunate to find this place, thru an acquaintance who said her mother came here and found it helpful. Before this I was dealing with clinics that gave me a perfunctory 15 min of poorly supervised physio before sending me off. Hadi and his team has always given me a full hour or more of heat and Tens application, then closely supervised exercises on the treatment bed and the gym. However, I moved farther away, and thought I could go to a clinic more conveniently located. That was a waste as I again received a limited level of treatment and treated as a number. I came back to Hadi's clinic. Hadi and Michelle worked with my sore joints and weak muscles to make them stronger. Michelle, with her constant energetic manner, and smiling, joking ,way of saying it was her job to make us suffer, gave me the encouragement & energy to keep up and step up my exercises. No slouching act goes unnoticed by her ! Hadi was always available to answer a question about my progress, and to suggest another approach. He regularly moves around the clinic to talk to the other patients, with interest and concern for what they are doing- correcting and/ or encouraging each person. They made me feel like I was important and valued, and that's how others felt, I think. It felt like a (good) family atmosphere here as we patients talked and laughed with each other in the gym. Now I have completed all my sessions and continue to do exercise every morning at home. I am getting stronger, thanks to Hadi getting me into a routine and emphasizing how important it is to continue doing exercises at home, regularly. I recommend this clinic to everyone who asks me for a good place to get physio treatment. Thank you, Hadi and Michelle for coming into my life to help me get healthier. Stella Lake

I got shoulder injury, found them very good in competency, dealing with patient patiently and skilfully, particularly MR JAWAD physiotherapist.

I went to Hadi Tabibi for physiotherapy for my shoulder after my rotator cuff surgery. I had an incredible experience with him. He is very knowledgeable and gentle and experienced. Because of him my shoulder is feeling much better and I have regained much of my mobility. Even my surgeon was very impressed with how quickly I was able to recover because of the physiotherapy I received by him.