Had decent experience in this store for years but today was astonishing. Encountered a rude employee who later just followed me around the store, arguing after I asked her if a dress was on sale. I asked for a manager but I was told that it was her, even though she had a name tag that said trainee. Will not be going to this store again.

This a great place to shop for apparel both men and women and kids as well. Products are nice design, good quality and very affordable. Service is good. Sales people are nice. Big bonus it's inside the mall. Many shops to visit. Parking is lots.

Great shopping experience. Thank you Old Navy

highly deceptive pricing. Don’t trust the price sign on the racks. They will stack their items like a thrift shop with a $9.99 sign and price them at $80+ Customers are better off at urban planet, the store across them.

Nice and lots of choices to buy. Better alternative to signature apparels. Friendly associates too

There is no plus size section, and not everything comes in plus sizes. You have to search through each item to see if it comes in plus sizes. Shopping here is both demoralizing and frustrating. I was very frustrated by the time I gave up. Old Navy REALLY needs to do better.

Its a good store but the stock is limited and if we compare it to the Scarborough city population ; it should have more openings in the city with more variety added .Scarborough people enjoy style plus variety because thats what the spirit of the city reflects too. So please give us more and everything ⚘

I was looking for a snow jacket and asked one of the employees (there were very few by the way, I really wished they invested more on customer service) and the guy pointed out to a stack of jackets. I am lucky that I had some of my parents' friends coming to help me because turns out, they were not snow jackets but much lighter jack ets. I was really close to wasting my money into buying something I didn't need. I really wish they invested more on hiring more employees and teaching them about the type of products present.

Large outlet. Great assortment of clothing. You are not going to be disappointed.:)

It's a good store, large space, some good collections. I just wish they had better trial room/changing arrangement.

My most favourite Old Navy location, cause of the nicest, kindest customer service. 2 people in particular have always EXCEPTIONALLY HELPED OUT. Utsav, who in a heartbeat, so pleasantly got the ladder to get the required sizes from the top shelf. Prior to helping me out, Utsav already was doing a million things, he was fixing other shelves, assisting as many other customers, and to my surprise when I approached him, he with a big smile wasted zero seconds to help me out. 2nd gentleman is the person on the counter that I have dealt with twice, but didn't take his name. He is tall, possibly south asian, always has a mask with a good set of curly long hair. I one time had lost my receipt. He so amazingly guided me on how to retrieve it using different options. Always so patient with my exchanges or to find other sizes. Always so efficient and so knowledgeable. A Big Thank You to most people working here, as you all make my shopping experience a convenient and pleasant one. Such awesome customer service.

I'm never disappointed when I shop here. Everything just seems to fit better. I'm slim and wear medium tops, but Old Navy tops are always better fitting than other stores.

Utsav was very patient and kind. He was wonderful when I had to do multiple returns so I can repurchase the sweaters I bought originally during Black Friday but in the correct size. He was very efficient but made sure the return went well by putting it on the gift card so I can repurchase what I needed but in the correct size and more instead of waiting 1 business day to get my money back so I can buy it again. He was very patient, kind, funny, and energetic. Overall a very positive experience. This Old Navy location always gave my family and wonderful customer service. I recommend coming here. There’s always something for everyone.

They provide a wide variety of clothing, colognes etc. Very convenient and affordable.

Affordable price. Stylish clothes. And they provide coupons all the time we visit🤩

Went to Old Navy today. A huge sale is going on now. The style of clothes are very high-end too. I love the lady's dresses that are on display now.

You will get almost every clothing requirement fulfilled here at a decent price band. A good store to keep in the list of cloth brands.

I recently had the pleasure of shopping at Old Navy, and I must say, their services were absolutely exceptional. From start to finish, my experience with this clothing website was nothing short of remarkable.

We went their to buy jackets if available, but didn't find. However, my wife bought a white pant and a shirt at a reasonable price which she liked very much. Thea store has good stock of summer items and some winter cloths are still there. Overall it was a nice experience.

I did not do curbside pick up. Was able to go in store and browse and shop. Staff were extremely friendly

Has alot of great deals and incentives in the store for that last minute shopping.

Went in looking for pants. Came out with pants. Lol! Store is well stocked. Staff is friendly and helpful. Fitting rooms are sanitized after each use. The lineup though....only 2 cashiers...stood in line with 1 item for approximately 15 minutes.

this place good for families with kids. very Affordable school supplies. indoor shoes for inside the classroom and outdoor shoes without Shoelace. every thing you may find in here little cheap. you have to look for it. unfortunately clothes are pill up and mix. get your luck there and find good items.

I’m just looking for a bright plain short-sleeved shirt so I quickly dropped into this upper level Old Navy store at the Scarborough Town Centre. They have clothing and accessories for the whole family so the signage of 50% off lured me in. Well, I found something that was regularly $29.99 marked down to a promo price of $11.99. It took me more time to go through a very busy checkout than it did to find my shirt. Well, I guess that’s the real cost of a deal.

Omg some really cool deals on clothes and accessories. Kids t-shirts are really good at awesome price of dollar 7 and some really cheap stuffs starting at dollar 3.

Store is nice and clean well organizes ladies and gents departments, easily accessible from outside of the STC or inside from the STC, they have required more staff to attend customer on weekends, I visited multiple times have same experience. In addition, they do not have multiple choice for stuff, they have 2-3 type of pattern for cloths and different size that’s it. If they keep multiple choice might be good idea. Or maybe they have and I do not see customer attendant that can be possible too as I mentioned both time I have not meet any single guys who can help me out, Before COIVD I visited too but same experience

Well kept store with helpful staff and a large variety of your Old Navy needs! Oh ya😎😂😁

I do not regularly shop for myself at old Navy because I have never found clothing that fits me in a flattering style. However, I found old Navy to prepare useful for my baby daughter. They have a good variety of cute and comfy outfits that she has enjoyed. They are sensibly sized and fit her well.

Clearance become Full Price at the counter. Who did that? Their supervisor. She didn't explain anything, she just took off red tag and apply full price on it in front of me. Until I asked where is the red tag, she said "she removed it" without any explanation. I had to tell her I got it from Clearance shelf (leftover) then she applied half price on that. If you told me, red tag is somebody made mistake, I may accept your answer. But without explanation and no communication, it's not professional.

It was ok the nice stuff not on sale and hard to find the sizes in the stuff that are reasonably priced. Otherwise expensive and no even approachable staff to ask for help besides the greeter when you enter.

Samantha who worked at the checkout desk was super helpful and friendly! Even though the line was super long we left happy.

This is a big location. For kids, I feel like they have what most stores have, although because it’s so big I thought they’d have way more. For adults, they are great! There is a huge selection of things, this location tends to be quite busy, and crazy if they are having their November/December deals. Make sure at those times you go early! Staff at this location is generally very helpful

Their website showed they sell maternity and new born clothing, went in the store and did not find what I was looking for. Other clothing are just fine! Winners is the best place to shop around.

One of staff members told me about the great deal while I was looking for some casual wears. Also great collection at reasonable price.

It's was friendly and warm welcome great set up excellent customer service please encourage your staff to feel more appreciative to continue that level of service

The Employee that helped me was amazingly fantastic 10/10 more people need to be like Izzy Thank you so much.

Bryanna was super helpful to find me a shirt I needed in a rush. She stopped what she was doing to come help me out!