Pet Valu image

Pet Valu

Pet store

Retail chain carrying food, supplies, toys & other products for pets such as dogs, cats & reptiles. People often mention store, staff, helpful, friendly,


Address

6758 Kingston Rd, Scarborough, ON M1B 1G8, Canada

Website

store.petvalu.ca

Contact

+1 416-284-6750

Rating on Google Maps

4.70 (90 reviews)

Open on Google Maps

Working Hours

  • Monday: (Family Day Canada), Closed, Holiday hours
  • Tuesday: 9 am to 9 pm
  • Wednesday: 9 am to 9 pm
  • Thursday: 9 am to 9 pm
  • Friday: 9 am to 9 pm
  • Saturday: 9 am to 9 pm
  • Sunday: 10 am to 6 pm

Featured Reviews


Frequently mentioned in reviews: store (10) staff (9) helpful (9) friendly (8)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Melissa V. 5 months ago on Google • 41 reviews
    Just adopted my cat from here! The staff are very friendly and professional!
    2 people found this review helpful 👍

  • 5/5 Tatiana M. 2 years ago on Google • 26 reviews
    The staff are always so helpful and sweet. Very wide variety and they have a cat that stays in the store cute as a button. Love this place. I do wish they had an employee of colour and colour but that’s a personal preference.
    1 person found this review helpful 👍

  • 5/5 Britny N. 2 years ago on Google
    My favorite PetValu! I go here at least once a week. Customer service is amazing. The employees at this location are super helpful and they know their stuff.
    1 person found this review helpful 👍

  • 4/5 Butterfly Jules (Butterfly J. 4 months ago on Google • 140 reviews
    Store was extremely busy, staff was friendly, but spent too much time focusing on a puppy that was in the store, when the line up was 6 deep... very frustrating.

  • 2/5 Jess C. 1 year ago on Google • 102 reviews
    Some very loud "teenagers" were working here. I could not even focus on picking out a gift for my friends cat because they were talking so loudly, banging the cupboards at the cash register. They clearly didn't want to be there as all they could talk about was how much longer until their break or for their shift to end. I promptly left as I was put-off at the lack of unprofessionalism and customer service at this location.

  • 5/5 Evan C. 2 years ago on Google • 84 reviews
    Great location. Staff are always helpful. The freezer with the raw bones is very well organized compared to other stores making finding what you need much easier. Hope to see the raw selection expand as more owners make the switch to a fresh diets

  • 5/5 TheOgCrazyCat 4 months ago on Google • 72 reviews
    Meghan is just pawsome! Seriously, I’ve got my first Canadian puppy (he’s a 6 month old papillon, not a very popular breed) and I took him for boots and a jacket on Christmas Eve the store was about to close - which I only noticed after I left because I hung out with my puppy for a few minutes in front of the store. Meghan was incredibly patient and respected his time to try on the boots and find him a jacket, she was very knowledgeable and super gentle with my little ball of fur. She gave me advice on how to get him used to the boots and set me up for some starter info on food. I’ll def become a regular and do all my pet shop here. Thank you for being so kind and gentle with my puppy and for sharing relevant information with me.

  • 5/5 Ada E. 3 months ago on Google • 12 reviews New
    I have been to other Pet Valu and other dogs stores (having three dogs of myself, and being part of a shelter rescue) I must say this location is outstanding! They have more sales it seems. When I’m there I spend a good hour just looking at stuff and my pups enjoy the attention and they are so patient. I speak about this place at the dog park and anybody I know that has a fur baby. Their manager I think Megan is is so nice she really knows her stuff. This is my Abby showing off her coat she loves it! (On sale 70% off) Thank you!

  • 5/5 Chrissy N. 2 years ago on Google • 12 reviews
    I have been coming here for years. The service is always spot on. They treat everyone with kindness and you feel as if your part of the family! Now that's my take. My dog is another story. Hennessy will tell you that this place is like Disney Land. She always gets praise and treats. If she knows we are going to see her "friends" she knows its Pet Valu time! Thank you to each one of you Staff Members for always being Fantastic!

  • 5/5 Manjot M. 8 months ago on Google • 8 reviews
    Clean store and welcoming staff, very accommodating. I was driving to further locations to get my dogs food and I was informed I can order to this store specifically, that was a great help!

  • 5/5 Rick L. 1 year ago on Google
    Staff friendly, checkout quick. Location in a smaller strip mall so parking spaces had to be searched for at the time of day I went

  • 5/5 F M. 2 years ago on Google
    Hi this is a well stocked store ,service is topnotch the parking can be tight on weekends but that’s not there fault keep up the good work guys.

  • 5/5 Mirshhh 4 years ago on Google
    The lady with glasses is extremely helpful and very knowledgeable. I explained how I have a Bengal kitten and the lady explained the different varieties of food and the benefits. She was very passionate and knowledgeable. The store itself was very nice and organized. I'll come back for sure to get my products for my Bengal.

  • 5/5 Chris B. 6 years ago on Google • 5 reviews
    The staff at this store have always been very friendly and helpful. They’ve assisted me whenever I’ve had questions regarding food products for our two cats. We recently adopted a rescue puppy who is a small breed, and they walked me through all the requirements we’d need for her care, and gave me a booklet to keep track of her progress, as well as what medical needs she’d require (immunizations, etc) as she grows. I can’t recommend them highly enough.

  • 5/5 Parvez B. 1 year ago on Google
    Great service. The staff were very helpful and accommodating.

  • 5/5 Radin S. 9 months ago on Google
    They sell the best thing for your pet

  • 5/5 Ankur G. 6 years ago on Google
    Wonderful staff and great selection! Lots of toys for all type of pets!

  • 5/5 jean b. 2 years ago on Google
    They have a good selection in stock and their curbside pickup is friendly and efficient. I can order by phone and pick it up right away.

  • 5/5 Daniel C. 2 years ago on Google
    Super friendly staff. Very helpful. Went the extra mile to help me with my product inquiries.

  • 5/5 Benoy A. 2 years ago on Google
    Small but clean store with friendly and helpful staff.

  • 5/5 Shayne H. 2 years ago on Google
    Great location! Always Stocked! Staff is amazing and super super friendly and helpful! Great Job!


Call +1 416-284-6750 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Accessibility
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✓️ Kerbside pickup
    • ✓️ In-store shopping

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