After the Vaughan Clinic Sleep study report findings, Yvonne was welcome with an optimism to help me understand my options, My old machine was "expired ", certainly old and recent developments to update the technology to help me were impressive especially since the sleep study was so detailed. Yvonne explained each of the models available : advantages and disadvantages or options that offer flexibility and ease. She answered all my questions, introduced concepts easily understandable, and demonstrated the product samples allowing me to handle or modestly operate to allow me to get comfortable and adapt to the device I would get. She answered my emails and followed up by calling me to explain and educate me on more details when I asked more question. The videos helped too. She had a very detailed approach ... and was thorough to meet the requirements of my benefits plan. Well done. Lee

I worked with Yvonne and I never had worked with any cpap technicians. Yvonne was attentive, informative and very patient. Since I didn’t know much about these products she was very clear about what they do, how to clean them and she assured me that she is available to answer any questions when I need her Thanks again for everything great place to go in the Vaughan area.

THE BEST!!! Yvonne helped me out when I needed something for my cpap machine right before I went on vacation, LIFE SAVER! She goes out of her way and helps explain the equipment so you can get the most out of it and understand what's happening when you sleep!

I had a great experience at MRC Sleep and Snore. Yvonne is amazing! She gave useful suggestions, listened to my concerns and explained empathetically everything I needed to know. I am a new customer, and I was pleasantly surprised by the level of support provided by the clinic and the specialist.

I have dealt with Yvonne, for at least one and half years she has always been available and ready to assist. I have asked for a report to be sent to my family doctor and it was done within hours. It's bad enough to have a breathing problem, it's all made easier by the smiles and kindness of the staff. Keep it up.

Highly Recommended!! The amazing Yvonne helped walk me through the huge selection of equipment & accessories! I was worried at first until she made it easy to understand the importance of having a set up that works with your lifestyle. I can actually have my glasses on for reading before bed with the mask on, I would have never knew of the many options if she didn't take the time to explain! She also made me feel very at ease, she respectfully followed the covid-19 protocols and I even noticed her wearing two standard masks behind her shield! Amazing service and care!! Thank you!!

This quick note is to advise the management staff of my true satisfaction during the purchase of my new CPAP device. Yvonne was very pleasant, informative while being extremely pleasant especially during these trying times. Thanks so much!

Attended the clinic to be accommodated with a loaner CPAP machine due to a recent recall on my Phillips model. The clinic staff (Yvonne) reached out to me to notify me of the recall in which I appreciated soo much. After looking into the recall in more depth and after I expressed many concerns to Yvonne the clinic accommodated my doctors and my request for a loaner. I feel more at ease and grateful for the information and guidance. Thank Romolo

Yvonne Hong was very Efficient and knowledgeable. Very quick service receiving my Cpap mask within days. Used it for 5 days although I liked it I preferred my previous brand. Exchange policy painless and again received my new mask within days. I was impressed! Nice experience considering how much has changed in how we buy essentials during this crazy Covid Time. If this is how we do business in the new “normal” I am reassured I can reach out to Yvonne in the future if I need anything else. Thank you!

Yvonne was pleasant and very helpful with my cpap supply order. She was knowledgeable about my machine and knew exactly what I needed. I really appreciate this kind of service.

Yvonne a delight. Knowledgeable and readily available to answer all your questions and to address any concern throughout the CPAP process. Highly recommend.

I have attended the Vaughan location where Yvonne has assisted my husband with his sleep machine and supplies. Yvonne has been very helpful and efficient. She is prompt in responding to emails and returning calls. Yvonne has a lot of knowledge about the different cpap machines and is patient in explaining the various options available depending on needs.

The staff at MRC Sleep & Snore are all very friendly and helpful. I worked with Yvonne who helped me get set up with my CPAP device. She showed me how to uses the machine and has been a great help with all my questions so far. Awesome service!

Yvonne is very pleasant and approachable. She is always willing to listen and answer questions. She offers invaluable advice. Yvonne makes me feel very comfortable in the clinic.

Yvonne at the Hwy 7 location in Unionville was very helpful with getting my dad fitted and set up for the CPAP machine. As it was his first time getting this device, we had a lot of questions and concerns which Yvonne was very thorough in explaining to us. She was great at monitoring and following up with his progress and was easily reachable when we needed any adjustments with supplies and machine settings. Overall, we've had a great experience working with Yvonne.