1/5 Olivia M. 6 months ago on Google • 3 reviews
We
recently
had
an
employee
outing
at
the
farm
and
booked
the
“Spooky
Shindig”.
In
addition
to
the
“Spooky
Shindig”
package
we
ordered
the
BBQ
Buffet
with
an
open
bar,
all
of
which
was
booked
over
a
month
in
advance.
The
day
before
our
event
I
called
the
farm
to
ensure
we
were
all
set.
A
few
minutes
later
I
received
a
call
back
and
was
told
our
group
was
being
moved
to
a
tent
because
alcohol
isn’t
allowed
in
the
cabins.
This
was
never
discussed
at
the
time
of
booking
or
at
any
time
prior.
After
several
back-and-forth
phone
conversations,
we
were
told
that
they
figured
it
out
and
we’d
now
be
able
to
stay
at
the
cabin
and
keep
the
bar
as
originally
planned.
This
was
still
an
inconvenience
and
something
that
should
have
been
clearly
communicated
at
the
time
of
booking.
When
we
arrived
the
next
day
for
our
event
and
checked-in
we
were
given
extremely
vague
directions
to
the
cabin
and
had
to
ask
multiple
staff
members
for
directions,
all
of
whom
were
extremely
rude.
When
the
remainder
of
our
party
arrived
and
tried
to
meet
us
they
were
told
they
couldn't
enter
until
the
farm
re-opened
at
7:00pm
despite
a
handful
of
us
already
being
allowed
in
around
6:30pm
and
the
email
confirmation
that
stated
our
party
hours
were
from
6:00pm-10:00pm.
After
a
few
minutes
of
explaining,
the
staff
reluctantly
and
rudely
let
the
rest
of
our
group
enter
but
again,
did
not
provide
anyone
with
directions
to
the
cabins.
A
little
while
after
receiving
our
food
and
beverages
one
of
the
staff
members
came
back
and
informed
us
that
they
mistakenly
provided
us
with
another
party’s
hot
cider
and
hot
chocolate
and
that
they
were
removing
it
from
our
cabin
to
bring
to
the
correct
party.
Our
party
had
already
started
drinking
from
both
before
the
staff
realized
their
mistake,
they
didn’t
provide
the
other
group
fresh
thermos
of
each
or
re-fill
them.
Around
9:30pm
we
went
to
the
haunted
house
attraction.
One
of
our
employees
was
wearing
a
Halloween
mask
while
we
were
in
line
receiving
the
rules/directions
and
not
one
employee
requested
him
to
remove
his
mask
or
informed
us
that
mask
were
not
permitted.
Additionally,
we
were
never
informed
that
alcoholic
beverages
were
not
permitted
through
the
attractions,
which
we
were
blatantly
holding
in
line
and
in
front
of
employees.
About
half-way
through
the
attraction
the
actor
with
the
chainsaw
tried
pulling
the
mask
off
our
employee,
hit
the
drink
out
of
his
hand
and
told
us
we
reeked
of
alcohol.
He
then
proceeded
to
tell
us
that
he
was
going
to
call
the
State
Troopers
if
we
didn’t
leave.
After
being
followed
out
of
the
attraction
we
spoke
with
a
manager
and
explained
that
we
had
been
drinking
the
alcohol
provided
by
the
farm
that
we
had
paid
for
and
that
we
were
never
informed
about
these
rules.
Multiple
staff
members
continued
to
be
rude
as
they
hovered
and
watched
us
the
remainder
of
the
night.
This
was
something
our
company
had
been
looking
forward
to
for
weeks
but
instead
we
all
ended
up
extremely
disappointed
and
frustrated
with
the
staff
and
service.
2 people found this review helpful 👍
