Food is GREAT. The bowl is very tasty and totally mouthwatering. I was helped by a young employee— not sure, but I think her name was Theresa. I actually had a doordash order I was picking up but I wanted to customize my order by adding more/less of some ingredients in the bowl and she was being super picky. First she told me that I was okay to do that (I had called before coming in) and when I was telling her what I wanted she kept looking back at the receipt and double checking. Don’t get me wrong- I know extra bases are extra cost so I told her what base I had and that I was only looking to just make the bowl in person with the base I bought. For some reason she was giving me a really hard time. Bowl was good though! Naf fries were super oily and uncooked :/

I RECOMMEND Naf Naf GRILL absolutely Very nice environment, neat and clean. Seating is good, ample seating. I Ordered Falafel bowl, with fries and Baklava. I didn't like the fries (potato Chips), it needs improvement. I think chips should be replicated into regular fries. Falafel bowl preparation was really good and yummy too. Excellent service Drinks machine was neat and clean . Everything was looking hygienic. I appreciate quick service and friendly talk from the employees. I liked the Naf Naf Symbol - it's attractive. I had good experience with Naf Naf Grill.

I had a great experience at Naf Naf today. First of all i want to say that the staff is super welcoming and helping. We ordered (with the help of the lady helping me) a bowl of Falafel That comes with warm pita bread. There reason I mentioned warm is because they make fresh bread there. The falafels were made to perfection. Perfect crisp level and perfectly soft. I tired all their sauces and loved their red sauce. I also ordered Baklawa and fries. They fries are house made potatoes chips which were really good. In Baklawa, I ordered Sea Salt caramel which i ate right there an then and also got walnut pistachios baklawa. I have not tried it yet but m sure its gonna be good too. I wanna recognize all the staff members there again as how nice they were coz lately i have am noticing people losing the sense of welcoming and hospitality. This is definitely a place to try. They have take out options or you can there warm and fresh. Its right across Woodfield mall - JCPenney. So do try them if you crave for Mediterranean food or are in the woodfield area. There is ample comfortable seating and they also do catering.

So I’m sharing this review due to both service and options. Since my last order, you cannot just order lettuce as your base! Lettuce is an option if you do a half/half. I don’t generally eat carbs, but I had to choose 2 options. Ridiculous. So in the order notes I asked for little to no rice. I don’t understand this at all, but I got half rice. Bad policy and bad service. Who doesn’t give you a salad bowl? Are salad eaters out of luck? Funny how on line orders want you to add tips now…you don’t even know if your order is correct!

Order was correct. Good but very small portion for the price of $15 especially for the meat and rice. Definitely miss the old portion size and the quality of variety of meats and large amount of rice for cheaper price. The vegetables made me nauseous.

Naf Naf Grill is a nice place for a quick lunch bite. In my opinion the stuffed pita is your best bet. The pitas are made in house, fresh, warm and fluffy. The Chicken sharwma meat is really nice and goes well with all the accompaniments. You get to build your own meal so you only pick what you like. All the staff is super friendly and the place is kept very clean. Depending on the time you go, it’s nice and quiet.

I'm giving it 4 stars ONLY because of the potentially/suspicious uncooked chicken shawarma as part of my friend's salad bowl/plate. Mine was fine, no chewy bits; but my friend's wasn't. We totally forgot to show it to the employees before leaving, but considering my part of the meal, I absolutely loved it. I even took an extra bowl for next day's breakfast (I was visiting from out of town)!

This place is fire. The food is always good and a fresh option. I feel like I need a megaphone to be heard across the glass but that's my only "downside" if you could call it that. It's never crazy loud in there but no one can ever hear my order and I compete in volume with my Italian friends so it can't be me lol I'd always recommend this spot and I always enjoy the food and people.