I have rarely experienced such unfriendly and incompetent staff. You are looked at with derogatory looks, you are neither welcomed nor offered any help. And when I mentioned before paying that I had an email with a €10 discount, the ladies rolled their eyes. "There would always be difficulties with that" and "that doesn't apply to discounted goods" The ladies weren't initially interested in the fact that I didn't want to buy discounted goods worth €30. After several calls to other branches there was still none Solution, unless I would forego the voucher. After all, it is still valid for 3 months. I then left the store and they seemed very relieved. It's a shame because it's actually a nice Bijou Brigitte store with a large selection. I won't be shopping here anymore though.

Bijou Brigitte is a well known fashion accessories store across Europe for women. You can find a lot of chains, neck pieces, necklaces, ear rings, finger rings, hand bags, clutches, watches etc. This store is located inside Forum Steglitz Mall. Accessibility is easy by bus or U Bahn Line U9. Forum Steglitz Mall also has parking available. You do find good offers at times. There are always 1 to 2 members of staff available. Payment is possible by cash and cards. Store is open until 8pm on weekdays and Saturdays. Prices are in line with other stores of the same chain.

Only good

I actually always liked your jewelry, but I definitely won't be entering this store on the "Boulevard" again. As soon as I entered the store today, I was followed and watched by the saleswoman, I felt very uncomfortable and she obviously didn't care about behaving so conspicuously, she constantly stood next to me and acted like she was doing something right back, no matter where I ran. That was a shame because I actually wanted to get a necklace for an event that I will now buy somewhere else. So what is gained in the long term with this type is a mystery to me. You wouldn't actually expect something like that in 2023. This has nothing to do with “getting off on the wrong foot” when several women seem to have the same experiences in the same store. By the way, I didn't have any problems in other stores on the same day - and I was happy to leave my money there.

I am a big fan of your jewelry and have been to dozens of branches throughout Germany. Never before has a saleswoman insulted and lied to me so brazenly. The younger, blonde saleswoman with poorly applied eyelashes should look for another job without customer contact.

Very unfriendly! Don't let in even though you've been vaccinated! No respect for young people! Look at you like dirt!

I will never shop here again and recommend that everyone else avoid this store. As soon as you enter the shop you are watched and followed as if you had the intention to steal. I would recommend that the saleswomen not behave so conspicuously. Prejudices are just embarrassing and pathetic, especially when you are asked about the wrongdoing. Today's saleswomen are a disgrace for a store like Bijou B.

I bought beautiful earrings and then immediately applied for a customer card. This gave equal %.

If you can't find anything here when it comes to fashion jewelry, you can't be helped. Large range of accessories and quality is great

(Translated by Google) For every occasion, for little money or something more ... Actually everyone will find something for children. (Original) Für jeden Anlass, für kleines Geld oder auch etwas mehr... Eigentlich findet jeder was auch für Kinder.

Ok

So I can't understand the negative reviews. Bijou Brigitte has been my shop of choice when it comes to jewelry for many years. Very competent customer service and an unbeatable price-performance ratio. The employees are happy to take their time with you and make every effort to fulfill all of the customer's wishes. I bought a delicate necklace made of real silver there for my prom. Since the chain that I liked so much was a little bit too long, the employee in the warehouse looked for a 4cm shorter chain, which was perfect! With a receipt you can go and have your jewelry polished at any time - free of charge. Today I went to the store with a broken earring and even though I missed the receipt but still knew when I bought the jewelry, I got a free exchange. Now I finally have my favorite earrings back! I have rarely experienced such extremely friendly service and anyone who claims otherwise is probably off on the wrong foot ;)

(Translated by Google) Also nothing disadvantageous business a little too much too close helpful and friendly (Original) Ebenfalls nichts nachteilige Geschäft etwas Zuviel zu eng hilfsbereit u.freundlich

(Translated by Google) Incredibly friendly and competent staff I felt very well cared for (Original) Unglaublich freundliches und kompetentes Personal ich habe mich sehr gut aufgehoben gefühlt

(Translated by Google) Nice selection, very nice and competent. (Original) Schöne Auswahl, sehr nett und kompetent.

Incompetence, unfriendly staff, lack of competence, so they have zero experience with tax free