Great service🤩

Clean cars!

If we could, we'd give it 10 stars. The type of Mercedes we chose and tested in Prague, there was no chance to go to Hamburg to see and test the car directly. So we finally chose and solved the car only online. Of course, we were worried that we would not be fooled, BUT these turned out to be completely unfounded. The communication, the car, the papers, the transfer spz - everything was perfectly prepared. What Christian Soehnlein said was 100% valid. So for us an absolute recommendation and we know where to go for the next car.

Never again Mercedes!!!! An hourly wage of 190.00 euros is a complete rip-off. Reading the device for troubleshooting should cost 180.00 euros. The friend around the corner took 10.00 euros for the 5 minutes. An oil change in another Mercedes workshop cost 500.00 euros. I paid 110.00 euros at Mc-Oil. The tip, however, is that 8 years ago in this workshop a cost estimate of 4,800.00 euros was given for a dirty brake line because the petrol tank supposedly had to be removed to repair it. The friend cleaned the brake line with a wire brush in 10 minutes and treated it with red lead. I've been there 4 times since then without any problems!!! passed the TÜV.

Small but nice: This car dealership and workshop in the "village", as our district of Nienstedten is affectionately called, is a little smaller than other car dealerships, but the service is particularly important. Here, as a customer, you are not a "number", but you "know" each other and we always try to help quickly and competently. Regardless of whether the tire pressure needs to be corrected or the driver's door suddenly no longer opens (like mine recently): it will be addressed IMMEDIATELY and the problem will be solved - and an initially planned longer visit to the workshop to have it checked could be postponed (at least initially). become. This time my special thanks go to Messrs. Hoffmann and Berendsen. But the ladies at the reception desk, who are responsible for the first and last impression (very crucial for customer satisfaction), always have a “smile” ready and are helpful and friendly. A TOP workshop with a TOP team, which I can definitely recommend. Keep it up!!!

(Translated by Google) Very friendly advice and handling of a used car purchase by Mr Christian Söhnlein Made from A to Z class Can I only recommend again and again and when I search a car again I know where !!! Thank you again (Original) Sehr freundliche Beratung und Abwicklung eines Gebrauchtwagenkaufs durch Herrn Christian Söhnlein Von A bis Z Klasse gemacht Kann ich nur immer wieder empfehlen und wenn ich wieder einen Wagen suche weiß ich auch wo!!! Vielen Dank nochmal

(Translated by Google) Exceptional service and constant communication with Mr. Söhnlein Christian. During the entire time of the order, I received complete information and assistance regarding the necessary documents and the set deadlines. Everything went according to plan and the car is now with me. Less than 10 days after payment, I received the vehicle at my garage door in Sofia, along with all the necessary documents, as agreed. Flawless quality with no hidden defects or damage. Thanks again to the Automobile Center Hamburg-Elbe and personally to Mr. Söhnlein Christian for the honesty and consideration. (Original) Изключително обслужване и непрестанна връзка с г-н Söhnlein Christian. През цялото време на поръчката получавах пълна информация и съдействие за необходимите документи и поставените срокове. Всичко мина по план и колата вече е при мен. След по-малко от 10 дни след плащането, получих автомобила пред гаражната ми врата в София, ведно с всички необходими документи, така както беше уговорено. Безупречно качество без скрити дефекти и щети. Отново благодаря на Automobile Center Hamburg-Elbe и лично на г-н Söhnlein Christian за честността и оказаното внимание.

(Translated by Google) I live in Belgium 620km from this garage. I contacted Mr. Söhnlein Christian, a very professional seller who took the time to answer all my questions by email using Google translation. A video was made showing the smallest details of the vehicle. I bought this Mercedes and on the day of delivery, no surprise, the car was like new. I recommend this Mercedes garage in Hamburg. (Original) J'habite en Belgique a 620km de ce garage. J'ai eu contact avec Monsieur Söhnlein Christian un vendeur très professionnel qui a pris le temps de répondre a toutes mes questions par mail a l'aide de Google traduction. Une vidéo a été réalisée montrant les moindres détails du véhicule. J'ai acheté cette Mercedes et le jour de la livraison , pas de surprise , la voiture était comme neuve. Je recommande ce garage Mercedes de Hambourg .

(Translated by Google) I felt very well looked after and advised in the workshop. Everything was explained to me (as a loan) in an understandable way. Only what I asked for was done. The breakdown of costs was very transparent. Every employee treated me kindly. I didn't have a long wait. (Original) Ich fühlte mich in der Werkstatt sehr gut aufgehoben und beraten. Alles wurde mir (als Leihe) verständlich erklärt. Es wurde nur das gemacht, worum ich gebeten haben. Die Aufstellung der Kosten waren sehr transparent. Jeder Mitarbeiter begegnete mir freundlich. Ich hatte keine lange Wartezeit.

I´m from Portugal, I bougth a hybrid Mercedes E300 online. I wa excellently greeted by Mr. Christian, who prepared the car service done to travel,impeccable paint, winter tire offer. In the and he tried to arrenge a hotel to spend the nigth in hamburg, indicating the places of tourist interest. In short, I strongly advice, it was an experience to repeat, with excellent service and customer support.

ALL PERFECT. Excellent commercial treatment, after-sales follow-up, very quick responses to our questions. Everything perfect, everything great, we will repeat with them without any doubt. Special mention to Christian Söhnlein, great professional. I have assisted us throughout the entire online purchasing process perfectly. -------------------------------------------- ALL PERFECT. Excellent commercial treatment, after-sales follow-up, very quick responses to our questions. Everything perfect, everything great, we will repeat with them without any doubt. Special mention to Christian Söhnlein, great professional. He assisted us throughout the entire online purchasing process perfectly.

Acquired a vehicle with them. Excellent service, always polite and punctual (actually they delivered the car before the agreed date, even with some issues I needed to resolve with insurance that gave them very little time) Highly recommended.

Top Service!

Mr. Christian Söhnlein is ... Simply The Best!!! Thank You Khristian!!! My next car will be definitely from You!!! Diko Sokolov, Varna, Bulgaria