SATURN image

SATURN

Electronics store

😠 Please be aware of products being misplaced and not sorted. Expect to wait in line for phone contract for effin one hour only to find out that they're slow and you need to come another day to have your questions answered. People often mention Saturn, good, staff, service, sehr, store, advice, Mitarbeiter, find, Beratung,


Address

Papenstraße 5, 28195 Bremen, Germany

Website

www.saturn.de

Contact

+49 221 22243333

Rating on Google Maps

4.10 (4K reviews)

Open on Google Maps

Working Hours

  • Thursday: 10 am to 7 pm
  • Friday: 10 am to 7 pm
  • Saturday: 10 am to 7 pm
  • Sunday: Closed
  • Monday: 10 am to 7 pm
  • Tuesday: 10 am to 7 pm
  • Wednesday: 10 am to 7 pm

Featured Reviews


Frequently mentioned in reviews: Saturn (19) good (18) staff (15) service (13) sehr (13) store (9) advice (9) Mitarbeiter (9) find (8) Beratung (8)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 hanif a. 1 year ago on Google • 10 reviews
    Please be aware of products being misplaced and not sorted. Expect to wait in line for phone contract for effin one hour only to find out that they're slow and you need to come another day to have your questions answered.
    2 people found this review helpful 👍

  • 1/5 leafa 1 year ago on Google
    Didn't have the item in stock unhelpful customer service
    2 people found this review helpful 👍

  • 1/5 Dr.Nousheen B. 1 year ago on Google
    Staff is rude, there should be proper training, so they can treat foreign visitors
    2 people found this review helpful 👍

  • 5/5 Sebastian G. 3 years ago on Google
    (Translated by Google) The Saturn market looks a bit rustless and lost in the huge building. But it is clean and tidy and very well structured. The staff is polite and hard-working. The corona hygiene rules are largely observed. The exit is a bit confusing ..... (Original) Der Saturn Markt wirkt etwas rostlos und verloren in dem riesigen Gebäude. Er ist aber sauber und ordentlich und sehr gut strukturiert. Das Personal ist höflich und bemüht. Die Corona-Hygieneregeln werden weitestgehend eingehalten. Etwas verwirrend ist der Ausgang.....
    2 people found this review helpful 👍

  • 4/5 N S. 2 years ago on Google • 147 reviews
    The store is pretty big with wide collection of electronic items. I have visited this place multiple times. The staff are helpful and they speak in English as well. For a Saturday afternoon it was surprisingly less crowded. Currently, the entry to this Saturn outlet is quiet confusing although they have barricades set up with directions leading to an elevator. If confused, we can ask help from the staff in the ground floor.
    1 person found this review helpful 👍

  • 5/5 Rohit S. 4 months ago on Google • 34 reviews
    For those considering the purchase of speakers, a new smartphone, or any electronics, look no further – this destination is truly exceptional. Dive into a world of remarkable deals that await you. Explore this haven for electronics enthusiasts, where quality meets affordability. Don't miss the chance to discover cutting-edge technology at irresistible prices. Plan your visit to this haven of fantastic deals – your gateway to an unparalleled electronic shopping experience!
    1 person found this review helpful 👍

  • 5/5 Asieh S. 8 months ago on Google • 23 reviews
    We bought a refrigerator here. They delivered it into our kitchen. Pleasant experience.
    1 person found this review helpful 👍

  • 5/5 Thor R. 4 years ago on Google
    We needed a part for my daughters computer and were helped by a manager who was in from another store. When he discovered that SATURN did not carry the part we needed he personally walked us outside and showed us the shop across the street that did sell the part! He loss a sale to get us the right part instead of selling us something we didn’t need but that could have been used to do a similar thing. This will go into my book as the best service I have ever had anywhere in the world. Cannot say enough about the staff here. Amazing service.
    1 person found this review helpful 👍

  • 4/5 Abdul Waseh S. 2 years ago on Google
    The store is large and good. Here you can find various electronic devices with good quality and reasonable prices. Sometimes it also offers very good discounts. I just have to say about the employees that the behavior of the young employees of this store is more friendly than the older ones and like some older employees, they do not run away from answering the customer and consult the customers more kindly.
    1 person found this review helpful 👍

  • 3/5 Self-Suffient G. 3 years ago on Google
    Costumer service needs improvement. If services don't improve, customers will purchase online and abandon Saturn
    1 person found this review helpful 👍

  • 1/5 Dave M. 3 years ago on Google
    (Translated by Google) Collection in the market does not work at all. The product should first be released on November 30th. be there (was already in stock), but no collection slip came. On December 1st Then came the pick-up slip, but the product wasn't there when I picked it up. After 1½ hours of waiting in the market, they couldn't really help me and now I'll probably have to wait a week ... UPDATE: The product will only be available again in over a month (January 11th) and Saturn has no idea how to get it differently. I will cancel the order and will never buy from this store again. Who is still wondering that the retail sector is going down the drain? (Original) Abholung im Markt klappt überhaupt nicht. Erst sollte das Produkt am 30.11. da sein (war bereits vorrätig), es kam aber kein Abholschein. Am 01.12. kam dann der Abholschein, beim Abholen war das Produkt aber nicht da. Nach 1½ Stunden langem Warten im Markt konnte man mir nicht wirklich weiterhelfen und nun muss ich wahrscheinlich eine Woche lang warten... UPDATE: Das Produkt ist erst wieder in über einem Monat (11.01.) verfügbar und Saturn hat keine Idee ihn anders zu besorgen. Ich werde die Bestellung stornieren und kaufe nie wieder in diesem Laden. Wer wundert sich noch, dass der Einzelhandel den Bach runter geht?
    1 person found this review helpful 👍

  • 5/5 Mahmoud A. 2 years ago on Google • 345 reviews
    Nice place have most electronics you need

  • 5/5 Damjan 6 years ago on Google • 88 reviews
    Friendly staff, can speak good English and try their best to help you

  • 4/5 Annica L. 1 year ago on Google • 38 reviews
    Nice and reasonaby clean, a lot of things i boxes that were damaged. Quite easy to find what you were looking for but harder to find the way out if you didn't pay at the cashier at the exit, the way out was hidden.

  • 5/5 Manuel M. 8 months ago on Google • 33 reviews
    Quite a huge shopping mall with various departments. It is worth visiting

  • 4/5 Andrei P. 5 months ago on Google • 9 reviews
    The only problem is that it's not difficult to find an exit.

  • 5/5 Viola T. 3 years ago on Google
    (Translated by Google) I urgently needed new headphones and received very good advice on this. The friendly and attentive staff member (think Mr. Schidl ....?!?) Was technically very well trained and also very patient. With such good service, I would always prefer a direct purchase on site to an impersonal order on the Internet. Thank you very much (Original) Habe dringend neue Kopfhörer benötigt und hier eine sehr gute Beratung erhalten. Der freundliche und aufmerksame Mitarbeiter (glaube Herr Schidl....?!?) war technisch sehr gut geschult und auch sehr geduldig. Bei solch einem guten Service würde ich einen direkt Kauf vor Ort immer einer unpersönlichen Bestellung im Internet bevorzugen. Dankeschön

  • 5/5 Kevin E. 3 years ago on Google
    (Translated by Google) Great selection and very friendly (Original) Super Auswahl und sehr Freundlich

  • 5/5 Mr. Y. 3 years ago on Google
    (Translated by Google) Good selection, which is more limited in times of Corona (Original) Gute Auswahl, die in Zeiten von Corona aber doch mehr eingeschränkt ist

  • 5/5 Ramin D. 3 years ago on Google
    (Translated by Google) Very good (Original) Sehr gut

  • 2/5 David G. 3 years ago on Google
    (Translated by Google) Don't know what they're doing. Are bad with paperwork (Original) Wissen nicht was die machen. Sind schlecht mit Papierkram

  • 1/5 Karin M. 3 years ago on Google
    (Translated by Google) Only two cash registers, endless lines! (Original) Nur zwei Kassen auf , endlose Schlangen !!!

  • 5/5 Thorsten S. 3 years ago on Google
    (Translated by Google) The television department is highly recommended! Friendly advice and top service! (Original) Die Fernseh Abteilung ist Absolut zu Empfehlen! Eine freundliche Beratung und ein Top Service!

  • 5/5 Nadine R. 3 years ago on Google
    (Translated by Google) I bought a bluetooth box yesterday. I couldn't find the device on my own and had to wait for the employee from the department. It was worth it! I still know the employee from before! Super nice and always very helpful. Don't worry about what you don't need! The cashier was also super nice. I will gladly come again! (Original) Ich habe mir gestern eine Bluetooth Box gekauft. Ich habe das Gerät eigenständig nicht gefunden und musste auf den Mitarbeiter aus der Abteilung warten. Es hat sich gelohnt! Den Mitarbeiter kenne ich noch von früher! Super Nett und immer sehr Hilfsbereit. Schnackt einem auch nichts an was man nicht braucht! Die Kassiererin war auch super Nett. Ich komme gerne wieder!

  • 5/5 Careen M. 3 years ago on Google
    (Translated by Google) Great advice. And good service ... everything as requested !! (Original) Tolle Beratung. Und guter Service...alles wie gewünscht!!

  • 5/5 Matias M. 3 years ago on Google
    (Translated by Google) As usual, Saturn is very well sorted on two levels. To see the rest of the department store completely empty after the closing of Kaufhof seems strange. (Original) Saturn ist wie gewohnt auf zwei Ebenen sehr gut sortiert. Den Rest des Kaufhaus nach der Schließung von Kaufhof aber komplett leer zu sehen wirkt schon merkwürdig.

  • 4/5 Matze B. 3 years ago on Google
    (Translated by Google) The Saturn store in Papenstrasse is currently struggling with the consequences of the closure of Galeria Kaufhof. All the more, I admire the perseverance of the friendly staff. Overall, there are too few employees. Overall a recommendable electronics market. (Original) Der Saturn Markt in der Papenstraße hat zur Zeit mit den Folgen der Schließung Galeria Kaufhofs zu kämpfen. Umso mehr bewundere ich das Durchhaltevermögen der nach wie vor freundlichen Mitarbeiter. Insgesamt sind es aber zu wenig Mitarbeiter. Insgesamt ein empfehlenswerter Elektronik Markt.

  • 5/5 Friedhelm E. 3 years ago on Google
    (Translated by Google) Everything went well. (Original) Alles gut gelaufen.

  • 5/5 Johann H. 3 years ago on Google
    (Translated by Google) Professional and pleasant advice on buying a new washing machine (Original) Professionelle und angenehme Beratung zum Kauf einer neuen Waschmaschine

  • 5/5 Sam m. 3 years ago on Google
    Everything there, stuffs are helpful

  • 4/5 Anna Gabriele R. 1 year ago on Google
    Good service as always just too many customers and not enough staffing the mobile phone department

  • 5/5 nick l. 1 year ago on Google
    My favorite chain of eleotronics in germany , good prices and huge selection to choose from .

  • 5/5 Анна �. 2 years ago on Google • 3 reviews
    very good service! the guy in the computer department told a lot of details about each of the Macbook twice, as a result we came and bought a macbook air at a discount. The purchase process took a little long, but I am satisfied with the quality!

  • 3/5 Ryukyu 4 years ago on Google
    Didn't find what I was looking for but I bought a pair of Sony headphones for under 20 euro and they are pretty good.

  • 1/5 M E. 2 years ago on Google
    Took my PC to be fixed. And it's been a month. I haven't received a single email or a phone call, let alone my PC. It's absolutely appalling. It seems my PC has disappeared in to a dark abyss and I should give up hope for ever uniting with it again. Saturn is an absolute disgrace. I'll never order from here again. Ever.

  • 5/5 Himanshu G. 1 year ago on Google
    Great discounts and deals for electronics

  • 5/5 Simona Elena M. 3 years ago on Google
    Friendly staff and great range of products. Just got a new laptop and everything was "easy as pie" 😁

  • 4/5 Ahmed Senusi (. 1 year ago on Google
    As a new visitor I found it quite difficult to find my way to the store.

  • 5/5 Firas V. 3 years ago on Google
    (Translated by Google) Very good (Original) Sehr gut

  • 1/5 Khan G. 4 years ago on Google
    A failure coming from the product was put on me as my mistake. My DJI Drone controller was not charging. They said the port is damaged, ofcourse it will get damaged when two different types of pins (charging and mobile connecting) should go in one port (so low level technology). Anyways, i had to pay more than 100 Euros for repair. Saturn customer service directed me to DJI repair center and DJI repair center directed me to Saturn. I was like a tennis ball between two courts. Poor customer care.

  • 5/5 David J. 4 years ago on Google
    Really complete electronics store and probably the best in Bremen.

  • 5/5 Sally H. 4 years ago on Google
    You get any gadget you want and very superior quality too

  • 5/5 Mustafa K. 4 years ago on Google
    One always gets what he looks for, competent staff and professional attitude

  • 5/5 Master5157 4 years ago on Google
    It's a very big place and you have a big variety of choices.

  • 5/5 Magnus -. 3 years ago on Google
    (Translated by Google) All good 😀 (Original) Alles gut 😀

  • 5/5 J.F. P. 3 years ago on Google
    (Translated by Google) Hurray, a men's shop in the middle of the city with very nice, competent staff. (Original) Hurra 🤘ein Männergeschäft mitten in der Stadt mit sehr netten kompetenten Personal.

  • 1/5 Alhosin 3 years ago on Google
    (Translated by Google) The service is very bad, I put my phone in for repair a month and a half ago and no one has answered me as to what happened to it !! I don't know if they lost it or were broken !! (Original) Der Service ist sehr schlecht, ich habe mein Telefon vor anderthalb Monaten zur Reparatur gestellt und bis jetzt antwortet mir niemand, was damit passiert ist !! Ich weiß nicht, ob sie es verloren haben oder kaputt waren !!

  • 5/5 Norman B. 3 years ago on Google
    (Translated by Google) The online shop runs without any problems, the goods are picked up without any problems and the customer service is great 👍 (Original) Onlineshop läuft ohne Probleme, Abholung der Waren läuft ebenfalls problemlos und der Kundenservice ist top 👍

  • 2/5 Jalin M. 3 years ago on Google
    Was there to pick something up, however the lady helping me was incredibly rude. I felt uncomfortable and it was absolutely unnecessary. Still glad I at leat got what I ordered and am happy they are still suppling online orders during the covid-19 pandemic.

  • 3/5 Jörg T. 3 years ago on Google
    (Translated by Google) Due to Corona and only to a limited extent attractive due to the closure of Galeria. (Original) Corona bedingt und wegen der Schließung von Galeria nur noch eingeschränkt attraktiv.

  • 4/5 Mario H. 3 years ago on Google
    (Translated by Google) Good service and advice (Original) Guter Service und Beratung

  • 5/5 Melanie M. 3 years ago on Google
    (Translated by Google) Good choice (Original) Gute auswahl

  • 1/5 S. S. 3 years ago on Google
    (Translated by Google) This is where staff shortages meet "I don't care" (Original) Hier trifft Personalmangel auf "ist mir egal "

  • 4/5 C. O. 3 years ago on Google
    (Translated by Google) Good, tidy shop (Original) Guter, aufgeräumter Laden

  • 4/5 KevGamer_HD 3 years ago on Google
    (Translated by Google) Gift idea in mind. In, to saturn, quickly searched, quickly found, paid for in no time and ZACK !, I was out again. (Original) Geschenkidee im kopf gehabt. Rein, zu saturn, kurz gesucht, schnell gefunden, ruck zuck bezahlt und ZACK!, war ich wieder draussen.

  • 4/5 Der09er 3 years ago on Google
    (Translated by Google) Very friendly staff, good shop. Only the processing at the checkout took a little, so 1 star deducted. Otherwise TOP 👍 (Original) Sehr freundliches Personal, guter Laden. Nur die Bearbeitung an der Kasse hat ein wenig gedauert, daher 1 Stern abzug. Ansonsten TOP 👍

  • 4/5 Ingo S. 3 years ago on Google
    (Translated by Google) Good advice from Saturn employees. The Samsung staff say very pushy. You get everything you expect from Saturn to be able to get away. (Original) Gute Beratung von Saturn Angestellten. Der Samsung Mitarbeiter sagen sehr aufdringlich. Man bekommt alles was man so von Saturn erwarten fort bekommen zu können.

  • 5/5 bennet.205 3 years ago on Google
    (Translated by Google) Whenever I was there, the staff were super nice. You always got good professional advice on the respective product. Always happy to come back. (Original) Immer wenn ich da waren die Mitarbeiter super nett. Man hat immer eine gute fachliche Beratung zu dem jeweiligen Produkt bekommen. Komme immer wieder gerne.

  • 5/5 Colwyn 8. 3 years ago on Google
    (Translated by Google) Nice seller bez saleswoman prices are fine good advice (Original) Nette Verkäufer bez Verkäuferin Preise sind in Ordnung gute Beratung

  • 4/5 Gladys M. 3 years ago on Google
    (Translated by Google) Good (Original) Gut

  • 4/5 Gabi S. 3 years ago on Google
    (Translated by Google) I can only recommend it (Original) Kann man nur empfehlen

  • 5/5 AZIZ K. 3 years ago on Google
    (Translated by Google) Very good respectful employees. You advised me on the selection. Thank you very much for Mr. Albert Eidner a very friendly person. (Original) Sehr gute respektvolle Mitarbeiter. Sie haben mich bei der Auswahl beraten. Besonders herzlichen Dank für den Herrn Albert Eidner ein sehr freundlicher Mensch.

  • 5/5 Lisa p. 3 years ago on Google
    (Translated by Google) A very attentive salesman in the PC department. He responded to my wishes (Original) Ein sehr aufmerksamer Verkäufer in der PC Abteilung. Er ist auf meine Wünsche eingegangen

  • 3/5 Yannick N. 3 years ago on Google
    (Translated by Google) you always have to wait longer if you need specialist advice (Original) immer muss man länger warten, wenn man eine Fachberatung braucht

  • 5/5 Felix B. 3 years ago on Google
    (Translated by Google) Central and friendly staff (Original) Zentral und freundliche Mitarbeiter

  • 4/5 Jessica S. 3 years ago on Google
    (Translated by Google) With offers really good prices! (Original) Bei Angeboten echt gute Preise!

  • 1/5 Aaron O. 3 years ago on Google
    (Translated by Google) Next time back to Media Markt !!! I wanted to quickly buy a LAN cable and thought I would go to Saturn, which is closer than Mediamarkt. Was very disappointed no selection and no stock. Be sure to go straight to Media Mark next time, they'll at least have everything ... Lg Aaron (Original) Nächstes mal wieder zu Media Markt!!! Wollte auf schnell ein LAN Kabel kaufen und dachte mir fährst zu Saturn, ist gerade näher dran als Mediamarkt. Wurde sehr enttäuscht keine Auswahl und kein Vorrat. Fahre beim nächsten mal auf jeden Fall wieder direkt zu Media Mark, da hanen sie wenigstens alles... Lg Aaron


Call +49 221 22243333 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Repair services
    • ✓️ Assembly service
  • Recycling
    • ✓️ Batteries
    • ✓️ Electronics
    • ✓️ Light bulbs
  • Accessibility
    • ✓️ Wheelchair-accessible lift
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✓️ Delivery
    • ✓️ Kerbside pickup
    • ✓️ In-store pick-up
    • ✓️ In-store shopping
    • ✓️ Same-day delivery

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