Long waiting times on the phone. It was absolutely necessary to check the sick pay, the timing of the payment was wrong, the application for hospital specifically for my illness was rejected. Opposition has been going on for months now. If you are not very sick, this KK is definitely good. Unfortunately no goodwill. Processing invoices in the event of an accident abroad also takes a long time. Previously, individual branches were able to handle these matters locally. Today everything is done in a central location, so you don't have much opportunity to complain directly. Everything just keeps being forwarded - without a binding answer. Staff are constantly being relocated and branches are being closed. They also treat their employees very badly. How can you trust a club like that?!

A very friendly young man took care of my concerns and we came to a positive result. The Barmer employee gets a very good grade from me for his professional knowledge.

This branch is really something special. I always leave the store in a high mood, simply because the employees are so friendly and competent. Thanks.

After several frustrated calls - always hotline - we drove to the Barmer office in Heidelberg. A big thank you to Mr. Stegmüller and Mr. Braun. All ambiguities were resolved quickly and competently. Two absolutely great employees. Thank you very much again.

I got to it quickly. The lady was very friendly and helpful and gave good advice.

In contrast to Weinheim, the people of Heidelberg are friendly, competent and very helpful. I really enjoy coming to this branch.

Very friendly and competent advice! I received immediate and unbureaucratic advice without an appointment!

A very special Barmer branch. Very nice, competent, emphatic advisory team. The employees are always there to support you. Special thanks go to Mr. Lutze and Mr. Braun.

Sehr nettes und hilfsbereites Personal. Leider gibt es sehr schwer Parkplätze

Heute in HD bei der Barmer sehr zufrieden. Super Beratung und Hilfe beim Einrichten der App im Handy.Vielen Dank an herrn Thorsten Stegmueller. In der Geschaeftsstelle HD findet jeder immer kompetente Berater!

Very friendly and helpful staff, and office is very nicely designed, always feel comfortable going there.

Super nice employees and great service. I received a very friendly welcome and my request was dealt with immediately. After a few minutes everything was done. I also received a small present. What also made me happy: BARMER has recently switched to recycled paper. There is an extra star for this contribution to environmental and climate protection!