Rooms are basic but very clean! The staff are just wonderful and very attentive!

Modern and clean rooms with friendly and helpful staff. Excellent location in the heart of Mainz.

Perfect place

(Translated by Google) Very nice seminar and conference hotel, an ideal starting point to explore Mainz. Small flaws in the room (no air conditioning, in the summer it was unbearably hot during the hot spell; no storage space in the bathroom, too few hooks, dangerously slippery shower) were made up for by the friendliness of the staff. Plentiful and good breakfast. (Original) Sehr schönes Seminar- und Tagungshotel, ein idealer Ausgangspunkt, um Mainz zu erkunden. Kleine Mankos des Zimmers (fehlende Klimaanlage, im Sommer war es während der Hitzeperiode unerträglich heiß; keine Ablagemöglichkeit im Badezimmer, zu wenig Haken, gefährlich rutschige Dusche) wurden durch Freundlichkeit des Personalsehr als wettgemacht. Reichliches und gutes Frühstück.

Stayed here from the 21st to 22nd of December. Very welcoming, every staff member very friendly!! Rooms are very clean. Underground parking is €12 a night. It only takes about 5 minutes walking to the shops. The Christmas Market was only a short walk away. Breakfast this morning was really nice. The bread rolls really tasty, filter coffee on the table and there was a lot of choice for everybody's taste. We really enjoyed our stay and wouldn't hesitate booking this hotel in the future!!

Great location . Big rooms . Lots of great fresh food to choose from for breakfast and staff so friendly.

I was here in the summer of 2022, the hotel staff are super, they upgraded my room to a bigger and more airy room thank you,the location is great the breakfast is excellent, the only issue is that the hotel doesn’t have cooling system, and in the summer can get really hot and won’t be able to sleep! I hope in my next visit to Mainz I find this beautiful hotel with cooling system.

Comfortable and excellently located hotel (1 minute away from the cathedral) and the staff was really kind.

I had a great stay, attentive and friendly personal, very clean bathroom, spacious room with cozy & pretty dark green furnishing and a beautiful view over the city.

A little far from the station... But busses often.

It's a nice hotel with convention hall's and can be reached easily. Service is good and person's are polite. Food was Lecker.

Nice hotel with very friendly staff.

With +30 outside the air inside was extremely stuffy and soooo hot! It was unbearable, we couldn’t really sleep, please install air conditioning. Other then that, everything else was great - location, breakfast, friendly reception - thank you.

Dieses Tagungszentrum liegt in unmittelbarer Nähe zum Dom und somit sehr zentral in der Innenstadt. Die Zimmer sind etwas altbacken eingerichtet, aber sehr sauber und gepflegt. Das Bad war offenbar relativ neu, sah modern aus. Man hört quasi nichts von anderen Zimmern oder von draußen. Das Frühstück ist reichhaltig und lecker, vergleichbar mit einem sehr guten 3-Sterne-Hotel. Parken kann man in der Tiefgarage mit direktem Zugang zum Hotelfahrstuhl.

Very helpful staff and extremely efficient cooperation, the location is central and the food ( lunch) was good , the conference room is specious and well equipped. I am very happy with everything! I’m so glad that the conference attenders all gave good feedback! It was definitely the right choice to have our conference in Erbacher Hof Mainz. I would certainly recommend this place!

(Translated by Google) I always like the Erbacher Hof. Very friendly and helpful staff, simple but pleasant rooms, sometimes with great views, good breakfast, very central. The only downside: the WiFi in the room never actually works. Despite repeated password entry: "No Internet". That sucks... Would be good to improve that. (Original) Bin immer gern im Erbacher Hof. Sehr freundliches und hilfsbereites Personal, einfache aber angenehme Zimmer, manchmal mit herrlichem Blick, gutes Frühstück, sehr zentral. Einziger Wermutstropfen: Das WLAN im Zimmer funktioniert eigentlich nie. Trotz mehrfacher Passworteingabe: "Kein Internet". Das nervt... Wäre gut, das mal zu verbessern.

(Translated by Google) Unfortunately there was a problem with our booking so we didn't get the rooms we booked. However, the receptionist tried very hard to solve the problem. The rooms are a bit old-fashioned. bathroom was new. All clean. Breakfast was very good. Location is perfect for Mainz. (Original) Leider gab es Probleme bei unserer Buchung, sodass wir nicht die Zimmer erhalten haben, die wir gebucht hatten. Die Mitarbeiterin an der Rezeption war jedoch sehr bemüht das Problem zu lösen. Die Zimmer sind etwas altbacken. Bad war neu. Alles sauber. Frühstück war ganz gut. Lage ist perfekt für Mainz.

(Translated by Google) Typical German hotel, conveniently located a stone's throw from the center and with a huge underground garage connected to the hotel by lift. Average breakfast without particular peaks of originality, a little below the average of the hotels visited during our trip. It is noted that it is more a congress hotel than a tourism hotel for families or couples on the go. What we found terrifying in this hot summer 2022 was the lack of air conditioning and a strange stale smell that hung in the corridors of the side of the hotel where we were staying, probably linked to humidity and the aforementioned absence of air conditioning. present in the lobby and in the breakfast room. I have lived for a long time in Germany and I know very well that it has never been so hot in those parts but I suggest the management to warn summer customers more clearly of the absence of A / C. (Original) Tipico albergo tedesco, convenientemente ubicato a due passi dal centro e con enorme garage sotterraneo collegato all’hotel mediante ascensore. Colazione nella media senza particolari picchi di originalità, un pochino al di sotto della media degli alberghi visitati nel corso del nostro viaggio. Si nota che è più un hotel da congressi che da turismo per famiglie o coppie in viaggio. Quello che abbiamo trovato terrificante in questa torrida estate 2022 è stata la mancanza di aria condizionata ed uno strano odore di stantio che aleggiava nei corridoi del lato dell’hotel dove eravamo alloggiati, probabilmente legato all’umidità e alla sopracitata assenza di impianto di condizionamento peraltro presente nel lobby e nella sala colazioni. Ho vissuto a lungo in Germania e so benissimo che non ha mai fatto tanto caldo da quelle parti ma suggerisco al management di avvisare più chiaramente la clientela estiva dell’assenza di A/C.

Super

First of all very good location. But they wrote free parking. No way it’s kinda lie. Parking cost 11€. Should update this! Room was good. Breakfast also good. But the staff at breakfast treat us with an unfair service. One of them go to every table and ask how other doing. But not us. Greeting others and say goodbye to others, but not us. So racist! For me if you can’t standardise your service means you are not professional at work. Read this and upgrade your damn service! I feel not happy at all except the location. And one last thing is the WiFi , tss… get connected but you can’t do anything so slow almost not working.