On March 7 I ordered a Birthday cake, Roses and a mobile card to be delivered to my daughter. It was her birthday. As they put it on their website I trusted them to deliver happiness to my daughter. Since it is a fasting season, before I ordered the cake I asked how to order a fasting cake and I was told to write in the comment section what I need. So I ordered Sheraton's white forest cake and put fasting cake in the comment. I also asked if it can be delivered before lunch time so my daughter can have the cake when she celebrate her special day. What happened was very disappointing. I, my husband, my sister in law had to call them several times with no success. They didn't respond to our phone calls. At last my husband texted "my kid's birthday" on their Ethiopia's phone number we got from one of the customer. A guy called back and asked what the order was!? Anyways after so many disappointments "the order" got delivered to my daughter on March 07,2020 5PM(11o'clock local time) after almost the day is gone. Not only that! They delivered Non fasting Chocolate cake! Unbelievable! They also didn't deliver the mobile card! I tried to reach out through Msgs, what's up.....no response! I witnessed very poor inefficient customer service. There is no happiness delivered rather disappointment! Look @ the picture... What I ordered Vs what I got!

Very impressed how fast they responded to my concerns. About a week ago I ordered an extra large sheep for the new year, however the sheep was smaller than I expected it to be and I was disappointed, well, Bole Gift took my concerns seriously and they delivered another large sheep just for free! Thank you Bole Gift for your customer oriented service! I am amazed, not because of the free sheep but how hard they work to satisfy their customer's expectations. They just want to make their customers happy. Defenatly recommending Bole Gift to those who wishe to send some happiness to their loved ones! My advice to whomever reading this is, there is always an error for improvement, if you have a concern call them and let them know your issues and they will strive to satisfy your expectations but do not run away from them. My fiance and I will definitely be sending more happiness to our family via Bole Gift! Thanks to Bole Gift!

Bole Gifts offer exceptional customer service! They are always so professional, prompt and caring; they really deliver Happiness! I would recommend Bole Gifts to everyone!

If there is a star more than 5 I would give your store. First, I would like to thank the founder of this store, it’s a very genius business idea. I saw an advertisement on youtube and I was very happy because my best friends birthday was coming up so I called the number and the person who answered the phone was very very nice, and patient with me. He stayed on the phone with me till I finish placing the order. He also suggested that I should add balloon which she absolutely loved (thank you so so much). After I completed placing the orders a confirmation email was sent to me. On the day of her birthday, she was able to receive her cake and balloon ON TIME with a very nice delivery man, even tho it was raining he was able to deliver 20 balloons 🎈and a very beautiful cake 🎂. Thank you so much 😊 I really don’t know how to say thank you. I hope your business grows and becomes bigger. Keep up the good and quality work. YOU TRULY DELIVER #HAPPINESS❤️

The flower arrangement was so gorgeous. Thank you very much for your excellent product and awesome customer service. I highly recommend Bole Gifts for anyone ordering from any country in the world to a loved one in Ehtiopia.

I ordered a flower gift from this company for my fiance new year eve. But not delivered by the right time eventhought I paid for a priority delivery. Even that's okay they might be very busy. For the next day they delivered a trash flower. It was very disrespectful. Finally I'll not recommend for anyone to use this company .

Very impress I sent my family sheep for christmas gena and they very suprise. Keep up the good work thank you Imren

Thank you so much Bole Gift you made my Mother very happy for Mother’s Day. The flower was very big and nice and they really liked the sheraton cake. Very happy there is service like this. May God bless you and keep up the good work 👍👍👍👍👍

I ordered the medium sheep in the enqutatash package unfortunately that's small sheep. Other than that it's ok.

Thank you so much for your amazing customer service, fast and efficient delivery..... Very proud to have such a reliable service in Addis... Well done.... Keep improving.... Don't change you amazing service Even if I am far away I was able to make my mum and dad happy for their Anniversary. Wishing you all the best and definitely ur customer for the future Salem (UK) 🙏👌😍💯

I live in the United States and a friend of mine recommended Bole Gifts when I wanted to send flowers to a friend in Addis. Bole Gifts staff has been truly professional. They have kept me informed of every step and the delivery of the flowers including sending me the picture of the flowers that were delivered. I wish all florists were as professional and courteous as the Bole Gifts staff. Thank you Bole Gifts! I am beyond 100% satisfied.

I always get Professional service everytime i go there.

Bole gift is a great Ethiopian owned online company that really deliver happiness as they call it. I placed different orders for our families three times and I was highly satisfied with their excellent service. They delivered a sheep, goat, cake and soft drinks to three different families in such a timely manner. Thumbs up and keep up the good work. We’re very happy to be served with the best service. I will definitely recommend your company for people who really want to deliver happiness to their family!!!👍👍👍

Wowwo it's very good older

im having the best experience with this company not only they will contact you and correct if there is a mistake, they will actually replace the order if you don’t satisfied with it. *Strongly recommend

I used their service, they have excellent customer support, value, and on-time delivery. I really recommend them. Thank You Bole Gifts 👌🏼

Thanks. Great team, super reliable! Very professional Dispatchers and fast and courteous drivers. I would definitely recommend BOLE GIFTS to my friends.

I ordered large sheep from bole Gifts, for Easter 2021! It was delivered to my parents in time but my parents were not happy about the size of the sheep, it was too small. I complained to Bole Gifts, and one day I got a call from the representative and they told me that they will send another Sheep or give me a refund. I chose the sheep! I am glad I did, because they sent my parents a big one and my parents were very happy! Thankyou Bole Gifts!

Amazing service, I ordered some flowers for my girl after her going through difficult times, they came, arrived on time and made her cry tears of joy! Definitely will be using this service again!

I had been looking for a courier service such as this for a long time to send gifts and such to loved ones in Ethio. Finally, thanks to Bole Gifts I was able to send gifts to my fiancé back home for valentines day. The service is fast, there are multiple convenient ways to pay and the delivery was exceptional. Great job, keep up the good work.

First let me start by saying thank you thank you 🙏🏾 A million thank you for been the service providers making everything easy for us representing us to deliver joy to our family and love ones, my first time using your service and greatly and confidently I will love to say what a great service was delivered exactly on the time was promised, quality and clean product very happy and satisfied and with full confidence I will spread the words to the people on my circle and anyone who is looking to use such service. Keep it up the great job you guys are truly above five star ⭐️, even though I know back home not easy to find places , traffic, etc … you beat all that and made it happen. Shorty I would like to thank you for putting a big smile and joy in this holiday to my family . God bless ⭐️⭐️⭐️⭐️⭐️

Great customer service👌🏽

Amazing customer service

Good

I order online two sheeps and garlic different location. They delivered ontime, they know how to surprise ppl lol, the best products and very good customer oriented. I'm glad to having you.... Special thanks for Imeran. Thanks a lot guys you made my day!!! Keep it up.....

The worst service ever I ordered 2 sheep for the new year they said they delivered it before 2days of actual delivery called my family member told him they are coming and never showed up nor pick up their phone then after we gave up and they already bought another sheep they brought it and I paid for a large sheep but it was a very small sheep they delivered anyway very disappointed will never use them again and will not recommend!!! Mind u I paid extra for fast delivery as well!

Successful,trust,on time thank you very much...this is what i want..you made my gf happy.

First time I got ordered and very satisfied. Good quality . The only thing I gave four stars because They never emailed or texted me to let me know they got it .

this is just amazing and great way to send some love to your fam. they just deliver the right thing to the right person on right time. they just made my day and definitely i ll do some more. its highly recommended !!!

Bad Customer service I order online they charge my account they never deliver and then they don t answer the phone ?

Excellent service!! The XL basket of roses is superb!! You truly deliver happiness! Thanks a lot Bole Gifts!!

Bole gifts is based in Atlanta, GA and delivers a variety of packages anything you need to Ethiopia for the holidays. I used them a couple times to send food, and beverages they do a very amazing job. The staff are wonderful and I would definitely recommend anyone to use them. They will continue to always have my business and will refer friends and family. Definitely give them a try. You can email them, call them and even text them. This is the top and best Ethiopian e-commerce site platform to send items in Ethiopia.

great customer services thanks a lot!!!!

I never see out standing service like bole gift I like how they are wonderful but you need to have a little bit patient cuse they are extremely buzy once you got them wow you will be very happy !!! 10q bolewoch !!!

I ordered a X-Large Sheep for Holiday, but it wasn't delivered. I tried to contact the employees in Ethiopia, they turned off their phones. I asked Bole Gifts for my refund; I didn't get my money back and I sent email and text to process my refund, but they are not willing to do that. Please don't order from Bole Gifts!!!! I am very disappointed about what they did to me.

When I heard about Bole Gift on Commercial I was so happy and I ordered one l extra large sheep and a Chicken they delivered on the time the right Person , my family and me was highly satisfied with excellent service . Thank you so much !!!!🎁🎁🎁 God blessed you!🙏🙏🙏

I am highly satisfied with your excellent service. Like your motto, you really deliver happiness. Thank you so much!!