2/5 Amir M. 10 months ago on Google
I
had
my
stuff
stolen
out
of
the
PF
locker
that
uses
their
own,
unfortunately.
I
went
to
this
location
for
the
first
time
for
a
quick
workout
after
dropping
off
someone
at
Union
Station
before
going
to
work
and
was
excited
about
the
newness
of
the
gym
facility
and
nice,
functioning
exercise
equipment.
Every
other
PF
location
i've
been
to
in
the
DMV
area
(i've
been
to
at
least
5-6
different
ones),
I'm
used
to
using
my
own
lock
to
secure
my
locker.
I
tested
this
installed
lock
on
the
locker
I
was
using
twice
and
definitely
locked
it.
Unfortunately,
it
wasn't
enough.
Someone
broke
into
it
and
took
my
wallet,
airpods
case,
and
sunglasses,
costing
me
well
over
$300
in
personal
items,
not
including
needing
to
replace
IDs
and
the
incredible
inconvenience.
The
manager
was
nice
(Antonio)
and
tried
to
be
helpful,
offering
a
few
extra
free
months.
He
connected
me
to
the
regional
manager
(Pam
Penn)
who
ultimately
said
PF
isn't
liable
for
lost/stolen
items
and
seemed
not
to
care
--
she
wouldn't
even
call
me
back
despite
my
calls
and
messages,
just
emailed
me
and
ghosted
me.
I
had
no
other
option
but
to
use
their
own
locker
with
installed
lock;
why
have
lockers
with
locks
if
I
can't
rely
on
them?
And
why
wouldn't
you
stand
behind
it?
I
would
be
hesitant
to
go
to
this
location
because
your
stuff
may
get
stolen
and
you
will
be
violated!
NEVER
AGAIN.
I
gave
it
2
stars
because
the
equipment
was
good
for
a
PF
(new,
functioning,
usable).
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