It is a beautiful, clean and wonderful place, the rooms are very comfortable and clean, the staff are very friendly and nice with children, the gym is clean and fulfills the purpose, the dining hall is very clean and the food is wonderful, and there is a billiard hall and an outdoor garden with comfortable sessions with fresh air and stunning views. It is a beautiful hotel in the classic English style. I advise everyone to visit and relax. in it

It is located in a elevated prime location of Nuwara Eliya. And is best suited for honeymooners. Nice location for a warm swim in the heated pool.

Excellent staff who are greatly service oriented. Great rooms and facilities. Food was very good and they provided different varieties with nice food presentation. Only minus is that there is an issue with the google location. Highly recommended place.

Exceptional stay experience! Impeccable service, luxurious facilities and breathtaking views. The rooms were royal and comfortable. And a special mention to all the staffs as they were really friendly and went above and beyond with their kind gestures. They were back of us all the time, asking if we were comfortable and need anything. Delicious dining options on-site, freshly cooked and baked custom food and pastries along with candle light dinner. A special mention and thanks to all the staffs, because we had to check out early in the morning by 4 am, and everyone of the staffs were present to send us off without any hesitation, including the chefs. A truly memorable stay; I highly recommend this hotel for an unforgettable experience.

The Westbury Palace is an amazing hotel offering a very personal service by an excellent team of staff. This is by far one of the most beautiful hotels in Nuwara Eliya. Our trip was made extra special by the most amazing team of staff that were always available and helpful. From the moment we arrived at the hotel we were greeted by a team of very friendly staff who helped us to settle down. The Westbury Palace is perfect if you travel with the family and especially if you travel with a baby, as it offers a quiet and charming place to stay and relax. The hotel caters for babies very well, they offered a large cot in a very spacious room. The rooms were beautifully maintained, with flawless interiors and furniture. The bathrooms and toilets were very modern and luxurious. The rooms were very cozy with perfect temperature as some evenings could get a little cold outside. Our meal experience was superb, we received silver service each day for each meal, which offered a variety of food from around the world. We met and spoke to the chef which made the experience extra special. This is the best place to stay and we highly recommend this hotel if you visit Nuwara Eliya.

This was one of the best places I have stayed in. Everything was perfect. The place itself is very beautiful and gives a beautiful view of the city. The staff is very friendly and went out of their way for us even without us asking at times. The food is mouth-watering and some of the best meals I have had at a hotel. They have a heated pool and several seating areas that give a great view of the surroundings.

Property description With garden views, The Westbury Palace is situated in Nuwara Eliya and has a restaurant, a 24-hour front desk, bar, garden, year-round outdoor pool and terrace. Both WiFi and private parking are accessible at the villa free of charge. The Westbury Palace offers a seating area with a flat-screen TV and a private bathroom with bathrobes, slippers and shower. A minibar and kettle are also offered. Continental and à la carte breakfast options are available each morning at the accommodation. The Westbury Palace offers 5-star accommodation with a fitness centre and hot tub. Guests at the villa can enjoy billiards on site, or cycling in the surroundings. Popular points of interest near The Westbury Palace include Victoria Park of Nuwara Eliya, Galway's Land National Park and Nuwara Eliya Post Office. This hotel has an Amazing green view..it's like heaven.hotel theme is royal.looks like a kingdom. come and enjoy❤

I and my wife stayed at this palace for 2 nights on our trip to Sri Lanka . The amount of service we have recieved was unmatched and I am short of words. We were on our honeymoon and Mr Manoj arranged so many surprises for us. I cannot thank him as well as the staff of Westbury enough for making our honeymoon special. The food, rooms, service, everything was super amazing. I would highly recommend you to visit this palace and stay here. We even visited their spa centre which too was excellent.

A ROYAL experience!! Beautiful place with a fabulous garden and a breathtaking heated pool. Top class service from the exceptional and passionate staff. Very friendly and they ensure you enjoy the stay in a ROYAL way (Manager, Butler, Chef and Gardener). Food is awesome. They customize for our need. Always served with a smile on the face. Location is in the downtown and very convenient. I highly recommend this place for anyone who is looking for a ROYAL experience in Nuwara Eliya.

We had an amazing stay at The Westbury Palace. The staff provided an impeccable personalised service to us. The heated infinity pool was an added bonus. The food prepared by the Chef was absolutely delicious and it was a memorable fine dining experience. We are so grateful to all the staffs at this hotel for making our stay special. We will definitely be back!

Exceptional experience at Westbury with amazing and humble staff service. Must visit place in Sri Lanka. This is the best place I have ever been

We had a fabulous High Tea this afternoon. The place itself is beautiful, with a setting to match. The food and tea (various choices), was excellent and the staff very attentive and courteous. We would thoroughly recommend you treat yourselves if you are in the area.

What a lovely experience! If you're in nuweraeliya, the Westbury Palace should definitely be on your list. The property is beautiful and homely. The staff will attend to any and all needs immediately. The food was also top notch. Will definitely be visiting again soon.

My experience at The Westbury Place was exceptional. The quality of both their food and service exceeded my expectations. Pushparaj's cuisine was truly remarkable, offering a delightful blend of flavors that left a lasting impression. Yashodaran's hospitality was exemplary, creating a warm and welcoming atmosphere that added to the overall enjoyment of the dining experience. I highly recommend The Westbury Place to anyone seeking superb cuisine coupled with outstanding service.

Best place to go with the family and small kid. Totally personalized service. The chefs are well trained in all cuisines and can many any type of food you or your child want. We got free an upgrade too along with steam and sauna because of anniversary.

Our time at this spot was like stepping into an old British palace – so much charm! The vibes, the food, and the staff were all top-notch. And let's talk about our personal butler (Yasodaran) – a game-changer! Super friendly, super attentive. Definitely coming back for more of that laid-back royal treatment! 👑🍽️👏

One of the best places to stay in nuwaraeliya. The place was so beautiful with lovely views loved the interior and room was very spacious, The staffs and their services was amazing. This is a must visit hotel in Sri Lanka. We would visit again. Thank you for the best service

excellent hotel. friendly staffs. beautiful scenery. need to keep a full time security at the main gate so that vehicle can enter. food was good

Staffs were very diligent and welcoming. Rooms were clean and spacious. Food was delicious. The hotel has breathtaking views all across. Would highly recommend to anyone.

I recently had the pleasure of staying at The Westbury Palace in Nuwara Eliya, Sri Lanka, and it was an unforgettable experience. The breathtaking views from this hotel are truly amazing, as it's nestled in the heart of the picturesque hill country. The culinary experience was outstanding, with the chef preparing some of the most delectable dishes I've ever tasted. The food was a delightful highlight of my stay. The rooms at The Westbury Palace were exceptionally clean and tidy, providing a cozy and comfortable atmosphere for relaxation. Suraj, the front manager, went above and beyond to ensure our stay was perfect. His warm hospitality and attention to detail made our visit even more enjoyable. The service at this hotel is out of this world. Every staff member we encountered was friendly, accommodating, and truly dedicated to making our stay memorable. I highly recommend The Westbury Palace to anyone looking for a wonderful place to stay in Nuwara Eliya. It's a perfect blend of stunning views, culinary delights, immaculate rooms, and top-notch service. This hotel exceeded all my expectations, and I can't wait to return.

The place is located in the heart of Nuwaraeliya. From the moment we arrived at the Westbury Palace, the staff has been so welcoming and nice. Sandakelum who was in F&B was a delight and even offered to take photographs of us. We received a candlelight dinner outside with heaters to keep us warm. We have to give special credits for the food. All three meals were so delicious and it was a great fine dining experience. Even though it’s a boutique hotel it consists of a heat controlled pool which was one of the best features we enjoyed. In addition, the Prestige Deluxe room we stayed in also had a jacuzzi and all the amenities needed. Also there’s a spa and sauna in the premises. In conclusion you can definitely expect a royal treatment at the Westbury Palace throughout your stay.

Perfect getaway from all the noise. The staff were working around the clock to make sure we had an amazing time. The food was delicious, the pool heated, clean and tidy rooms. All our requests were taken care of. Would recommend this place to anyone in a heartbeat and we will be returning in the future for sure!! Thanks again everyone for making our stay a wonderful experience!!

My family and I stayed here for 2 nights and it was amazing. The views were breathtaking. Those who served us were friendly and attentive. The food was done according to our preference and was delicious and they even served us with a complimentary high tea. The rooms are well heated and clean. A must stay if you visit Nuwara Eliya, and is easily one of the best hotels in Nuwara Eliya

I stayed here for two nights. I was on a solo trip. The staff was very attentive and responded to all my needs. The property has very nice views . They have a heated swimming pool with great views. Had a lovely time there.

The Westbury Palace has an excellent location. It has an elegant outdoor pool and a beautiful garden. Food you get here is just delicious. I am really happy to chose this place for my vacations.

I recently visited The Westbury Palace and trust me it was a mind blowing experience. The service was amazing as usual, and terrific varieties of food are available here. Talking about rooms and views, i am speechless. Rooms facilities and services are wonderful. I highly recommend everyone to visit this place at least once to have this incredible experience and the view.

Beautiful place & location..Staff was exceptionally friendly and understanding. We visited this place with our 6 year old son.. Food was awesome! If your visiting Nuweraeliya this place should be on your bucket list. Everything was just spot-on! The manager also arranged pony rides and educated us on close by pilgrim sites, with historical value which we had no idea about. Meals were arranged on different locations inside the Palace. It's was totally worth it.

We stayed 2 nights on BB in January. The place is beautiful with Louis XIV style decor, the interior is cured very well, it has a nice billiard room and a stunning dining room. From the pictures the garden looked huge, while is not so big. The room was small, but nicely done and clean with a beautiful electrical fireplace that keeps you warm as it gets quite cold in the night. There was a nice jacuzzi in the bathroom. The staff is very good and working long hours. Few improvement point: When we arrived there was no one greeting us, I went inside looking for someone, voicing out, no one. I had to call the hotel to get someone, there is no actual reception, but an inside room where the staff is “hiding”, even though we advised our arrival time. The pool was covered most of the time and we had to specifically ask to uncover it and the was just 1 old sunbed. After checking some reviews I got in touch with the f&b manager before arrival, who assured that the restaurant was working and send me the menu, but didn’t tell me that if you want to have dinner you have to pre order it in the morning! I don’t know what I’m willing to order for dinner in the morning, that’s crazy for a 5 star hotel… I understand the country difficult situation, but we wouldn’t book this hotel if we knew this. The staff was very nice, the service spot on and the food was also very good, if you don’t mind this few details, the place is nice.

The hotel's beautifully appointed rooms are spacious and comfortable, with plush bedding and elegant decor. Many rooms offer stunning views of the surrounding area, making for a truly unforgettable experience. One of the highlights of Westbury Palace is its excellent dining options. The hotel's restaurant offers a wide range of delicious dishes, all expertly prepared using the freshest ingredients. The hotel also has a cozy bar, perfect for relaxing with a cocktail or glass of wine after a long day of exploring the area. The staff at Westbury Palace are friendly and attentive, always willing to go above and beyond to ensure that guests have a comfortable and enjoyable stay. The hotel's location is also a major highlight, offering easy access to many local attractions, including museums, shopping, and dining. Overall, Westbury Palace is a charming and elegant hotel that offers a luxurious and comfortable stay. The hotel's stunning architecture, excellent dining options, and friendly staff make it an excellent choice for travelers looking for a unique and unforgettable experience.

Undoubtedly this is oneof the best hotel we've ever been privileged enough to stay at. Colonial royal architecture makes you feel like you are in a palace, and it only gets more breathtaking when you walk in.The rooms are cozy and they have a heatwd pool, spa facility including a jacuzzi if you want tospend some relax time. From the check in to check out they give their best to give a royal experience to the guests. This was on the top of the list of best stays/experiences ever. Staff was very hospitable and there for every need of mine. This is not just the head staff, from the gardener to the room boy; they serve you like family. We really enjoyed the stay and felt a bit sad to leave the place. Thank you so much for the great hospitality and hope to visit back.

I spent 4 days at the Westbury palace and it was extraordinary, the staff, the food especially the chef who made it royal experience. many thanks to all of The Westbury palace staff.

Easily one of the best places to relax and chill out in Nuwara Eliya with your family and friends in a majestic setting with brilliant service to round it all up. Going above and beyond seems to be the name of the game when it comes to The Westbury Palace as the staff and management will do anything in their power to make your stay a truly 'grand' one and will cater to all your requests. Everyone from the managers, chef, wait staff to the gardners will greet you with a smile and will help you in anyway possible without being tied up by job roles/boundaries. Facilities + Place: 10/10 Service + Staff: 11/10 or more. Highly recommended, and will be returning in the future for sure.

Pure Royalty in the midst of the Serene Hills of Nuwara Eliya! We had one of our best stays so far in Nuwara Eliya. The room was super tidy and spacious, as it is shown in the pictures and the food was catered to our request and I should mention it was the best part of our entire stay as we had late breakfasts as per our timing and menus were made as per our request and the chefs and the waiters do an excellent job! Special Mention to Mr.Sham for arranging everything for us, he is an excellent hotelier and the rest of the team did their job equally well! Overall a 10/10 for the Location, View, Service, Food and above all the rooms! Thank You So Much to the entire team & Management for making our stay memorable.

Experiencing Vs. Visiting We wanted to visit a tranquil place in Nuwaraeliya so we chose Westbury Palace without knowing much about the place. From the Check-In to the Check-Out it was a Unique, Exceptional and an Unforgettable Experience. We have never experienced a welcome like this. Mr. Manoj ( The Manager) who was born to be in the hospitality industry came and told the three of us that " This is a Palace and You are the King, Queen and the Prince. So Please command me and my Staff and we shall be at your service". The place is literally a Palace. Dining Room is a replica of the Buckingham Palace Dining Room. We really felt the Royalty and the entire staff has done everything possible for us to feel that. This is just next to the Nuwaraeliya Garden and we could see the entire Racecourse through our bedroom windows. The most unique experience was the Breakfast in the Heated Swimming Pool. That is something that I will remember forever. Mr. Manoj and his team made it not just a visit, but an entirely unique experience. We will definitely return to feel the Royalty once again!!!!

First of all, it's simply an elegant hotel - a cozy lobby, comfy rooms, a beautiful dining area, and a beautiful garden with a great city view. They've got cool stuff like a pool table, a heated pool, and a play area. Their food is delicious. The staff is really helpful and nice but felt like they were under staff especially when there were more guests in the restaurant they couldn’t manage. However, we enjoyed our stay and had a great time. Thanks Westbury staff.

A fabulous hotel set in a perfect location. The rooms are large and splendid, we had a great nights sleep. The Westbury Palace has a lovely pool in the gardens and is looked after very well. The staff cannot do enough for you, when my wife broke her glasses they raced them to a local opticians and had them back mended within the hour. The food is delicious and we have never eaten so much for breakfast before.