Despite being very excited to do this activity, we were quite disappointed... the afternoon/night before the flight it was on all the news that the roads were closed due to the strong snow and ice storm that occurred, we called to see if we could change the flight for the next weekend, and very unpleasantly, they told us no, that we would lose the money, that we would risk going, that "they were not going to cover the expenses", well, we went in a fog that could not be I couldn't see anything and with hail, a risk of course... Once there, there was quite a bit of fog, but despite that, we took off: we couldn't see ANYTHING, so we were barely able to enjoy the experience. The flight lasts in theory about 45 minutes, we had been there for 25 when suddenly we started to descend too much, and we had to make a HARD LANDING AND TURNED OVER. We fell into a planted field full of mud. The pilot claimed that due to the fog he had no other option, which we are not sure if it really could have been avoided, since at first, before taking off, you could see the fog that there was... Since it was such a rough landing , I hurt my cervical spine and a shoulder where I have an injury. We were there for 4 HOURS waiting for them to rescue us, they said they had to pick up the balloon first, of course that was their priority and not us... I, personally, thought I was going to get some hypothermia, 4 hours waiting at below zero temperatures... I understand that it is an outdoor activity and that unforeseen events may arise, but at no time did we feel that our safety came first, and the management left much to be desired... With this whole situation, we We started having a picnic, and when we finished the pilot said that in 10 minutes he would return to take us back to the takeoff field, well, 1 hour and a half passed and we didn't know anything about him or anyone on the staff, we had to go to look for them... Finally, we were able to leave in the cars (which had problems because the ice thawed more over time and there was much more mud, although it seemed impossible). They have not contacted us to apologize, they have not given us the opportunity to repeat the experience, nor have they refunded our money... Without a doubt, I would not recommend anyone to have this experience with this company.

I have to admit that I am afraid of heights but for my husband this was on his bucket list. We enjoyed it because the view of Segovia is spectacular. Our captain (Nyx) was great, educational and friendly. Your work team too. I highly recommend it.

All in one. Perfect, friendly and professional staff. Very nice, safe and unique experience which is highly recommended. Perfect little celebration after landing. Fun, advanture, relaxation together.

Ha sido una experiencia espectacular, nuestro piloto Cristian nos explicó todos los detalles en todo momento, nos hizo de guía durante el vuelo y nos resolvió dudas. Unas vistas preciosas y encantado con la gestión ya que creo que está muy bien organizado. Suelo tener bastante vértigo de las alturas pero en este caso no he tenido nada! De 10!

Incredible experience. Everything phenomenal!!

What a blast, we really enjoyed it, the views were impressive and the team was very professional and attentive.

We flew in a balloon today and we loved it, the treatment from the entire team in the clouds has been incredible, our pilot Víctor has made my partner and I have one of the most memorable experiences, without a doubt we recommend it. Thank you guys ☺️

It has been a wonderful experience. The incredible flight and the spectacular treatment.

It was nice, but I would say it was an one time experience. Very pricy for 1 hr on a balloon with a lot of other people. The views were wonderful but you get bored pretty quickly as the balloon doesnt move much during the trip. The most interesting part for me was the landing.

Great fun! Javier, our pilot, flew us right over Segovia, brought us down gently and Andrés on the ground was there waiting for us in the car. He had even brought a bottle of cava! Thanks to both for a fantastic experience.

As a person that speaks practically no Spanish, this company went above and beyond to make sure my husband and I knew what was going on and felt included. It was MAGICAL. If you are in Segovia, do not hesitate to book this, it is worth every penny spent!

Perfect gift or romantic experience, great choice for whatever you want it to be. Amazing experience, easy communication, fast online booking, personalized attention and highly professional organization, absolutely safe and a very memorable adventure. Kids of 10 years were happy. A sunrise over Segovia and fantastic views...We could not have had a better team, we laughed a lot, we learned a little bit more and shared experience. For those worried about the safety, all the antipandemic measures applied. Thank you guys for a wonderful day!!

Great experience. Thankx

Incredible experience with cristian and team. Super recommend!!! Great flight and good picnic and experience! Will come back for sure

A wonderful experience, I'm terrified of the plane and I had a great time!!!! Thanks to Cristian and his entire team👏👏👏👏

A spectacular and super safe flight. Warning for people who are afraid of heights, it is a trip that is very enjoyable, very beautiful, very safe and without any problems both on takeoff and landing. Very happy to fly with siempreenlasnubes.👏🏻👏🏻