1/5 O J. 3 months ago on Google • 7 reviews New
I
sent
an
email
today
requesting
information
about
new
memberships
and
the
price
list,
as
it
is
not
present
on
the
website.
I
received
a
response
in
less
than
4
hours
asking
me
to
choose
to
call.
I
called
and
asked
the
same
questions
again
because
I
was
really
interested
in
information
about
the
gym.
The
attendant
mentioned
that
the
prices
would
start
at
around
20
euros
depending
on
whether
it
was
with
or
without
loyalty.
I
explained
my
interest
and
that
I
would
like
it
to
be
free
to
travel,
and
I
was
invited
to
visit
the
facilities
for
training
and
that
I
could
explain
the
prices
better
there.
I
tried
again
to
obtain
information
on
specific
values,
as
it
is
indeed
something
relevant
and
worth
considering
when
looking
for
a
new
gym.
The
attendant
did
not
want
to
share
this
information
and
insisted
again
that
he
go
to
the
location.
I
ended
up
not
being
able
to
obtain
useful
information
either
by
email
or
by
telephone.
There
are
numerous
gyms
in
the
region,
having
established
contact
via
email
with
several
and
everyone
responded
with
clear
information
via
email.
Exactly
what
they
wanted
to
know,
they
answered
the
questions.
The
people
at
Winjoy,
who
I
don't
know
and
have
never
been
to
the
space,
were
the
only
ones
who
refused
to
provide
information
via
email
and
there
was
no
interest
or
transparency
in
the
call.
In
customer
service
and
when
selling
a
service,
transparency
is
essential.
From
the
moment
someone
dedicates
their
time
to
writing
an
email
and
calling
to
get
clarification,
for
the
first
and
only
impression,
it
is
not
something
that
I
can
advise
anyone.
