Machines NU Sentral Apple Premium Reseller Store image

Machines NU Sentral Apple Premium Reseller Store

Cell phone store Computer store Cell phone accessory store Electronics company

One of the Top rated Cell phone stores in Kuala Lumpur


Address

CC 35 & 36, Level Concourse Floor Nu Sentral Shopping Centre, Jalan Tun Sambanthan, Brickfields, 50470 Kuala Lumpur, Malaysia

Website

www.machines.com.my

Contact

+60 16-699 9887

Rating on Google Maps

4.80 (1.5K reviews)

Open on Google Maps

Working Hours

  • Saturday: 10 AM to 10 PM
  • Sunday: 10 AM to 10 PM
  • Monday: 10 AM to 10 PM
  • Tuesday: 10 AM to 10 PM
  • Wednesday: 10 AM to 10 PM
  • Thursday: 10 AM to 10 PM
  • Friday: 10 AM to 10 PM

Featured Reviews


Frequently mentioned in reviews: service (25) helpful (18) staff (18) friendly (16) experience (13) good (11) great (11) purchase (10) recommend (10) Yasmin (10)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 syida s. 7 months ago on Google • 5 reviews
    Good service from Shareena at NU sentral. She assist me well till i got a good purchase.
    1 person found this review helpful 👍

  • 4/5 Shaf 1 year ago on Google
    Before I went to purchase new Ipad I called machine hotline to check the ipad availability (it went well and the person rly helpful) bravo 👏🏼 . Staffs in machine KL sentral are helpful too, love the environment as well 💗 Btw I purchased the Ipad with my student price (its available at the store too!) Thanks!
    2 people found this review helpful 👍

  • 5/5 afifi n. 9 months ago on Google • 5 reviews
    Both mrs aza and nad were very helpful. They both gave very good advice and consultation regarding the device and options that i have. I would recommend people to come to this store.
    1 person found this review helpful 👍

  • 1/5 YL 1 year ago on Google
    The female staffs were standing around chatting with each other, they didn’t even bother to serve customers. Might as well put some mannequins.
    1 person found this review helpful 👍

  • 5/5 iLhm&ntyh C. 2 years ago on Google
    I'd like to compliment one of your employees, for the excellent service she provided me last week. Ms. Hamizah helped me to sort out my apple ID after I discovered that there had been wrong password once verification needed. I have always been pleased with the service I receive at your branch. However, Ms Hamizah professionalism and ability to get to the bottom of the situation quickly exceeded my expectations.
    1 person found this review helpful 👍

  • 5/5 She M. 8 months ago on Google
    I just wanted to take a moment to express my appreciation for the exceptional service I've received from Yasmin Sofea. Her dedication, attention to detail, and professionalism have made my experience truly outstanding. I couldn't be more satisfied with the service she's provided, and I highly recommend her to anyone seeking top-notch assistance.
    1 person found this review helpful 👍

  • 5/5 Solehah 5 months ago on Google • 5 reviews
    Walking passed thru the store, was greated by friendly and helpful staff named Alyssa. Hence decided to purchased. She assisted me well with the payment and setting up my new device, I would recommend her, good and attentive employee.

  • 5/5 Sham M. 7 months ago on Google
    Nor Shareena & Aleesya Umaira responded promptly & professionally.Overall my experience withdrawals Machines was Outstanding!
    1 person found this review helpful 👍

  • 5/5 Meni C. 2 years ago on Google
    I'd like to thank Ms. Alya, a member of the staff who provided excellent services. A polite and friendly attitude in explaining the products, which is very convincing which make us to buy the phone casing and an Apple Watch strap. ❤️💚❤️
    1 person found this review helpful 👍

  • 5/5 Izlin Idayu M. 7 months ago on Google • 3 reviews
    Yasmin has been very very nice to customer, able to convince and recommend Apple product. I bought my first Apple Watch here. Thanks Yasmin.

  • 5/5 Arrsiny R. 4 months ago on Google • 3 reviews
    Good experience at Machines NU Sentral. Aleeya attended us very well. She was patient, well-equipped with product knowledge and has great customer support skills! 😆

  • 5/5 Farahan 5 months ago on Google • 3 reviews
    Would like to give Alyssa a five star rating on her services! She has been truly helpful, provided generous treatment and patiently explained everything I needed to know. It made my visit truly enjoyable 😊

  • 5/5 Hafiz Z. 7 months ago on Google
    Yasmin Sofea provided an exceptional service!! her professionalism, attention to detail, and friendly attitude made the experience truly outstanding. I highly recommend her for anyone seeking superb service! 100/10!

  • 4/5 nur sabrina a. 10 months ago on Google
    I usually have horrible experiences and receive bad assistance at Machines. However this time Khairul helped me eased the process. Thank you for helping me with my purchase Khairul👍🏻 Loving the iphone 14 pro

  • 5/5 Sri Aishwarya Laksmi A/P Raja Kumar - B. 1 year ago on Google
    Good. Excellent service by Joshua D cruz. Very friendly and responsive seller😄

  • 5/5 Amanina H. 10 months ago on Google
    Azza and imran was very helpful. Thank you for your service. Gaiss, please seek their recommendation!

  • 5/5 Aishah Z. 10 months ago on Google
    Joshua from Nu Sentral store was great. He was very helpful and answered all my questions. Excellent customer service.

  • 5/5 s.z 5 months ago on Google
    I was attended by Aleeya with such great guidance since this was my first time buying a gadget. She’s very attentive and listened to what your needs are and helped you find it. Overall experience was great and recommended 👍

  • 5/5 Thảo P. 7 months ago on Google
    The staffs here are very kind and supportive every time I come. Especially this girl ❤️❤️

  • 5/5 Sabrina H. 7 months ago on Google
    I had a wonderful experience at Machines NU Sentral, all thanks to Yasmin Sofea! She provided excellent assistance and explained all the product details with great clarity. Her expertise and friendly demeanor made my purchase decision much easier. I highly recommend seeking out Yasmin’s assistance for a top-notch shopping experience.

  • 5/5 hyurah m. 7 months ago on Google
    Honestly speaking, the staff here are very kind and friendly. The greet me as soon as I came in and assist me all the I was there. Ngl I even gain some knowledge from them. Anyway, I would really like to come again. Thank youu

  • 5/5 romanoff a. 7 months ago on Google
    Aleeya has been extremely helpful throughout the engagement we had with her for our purchase in this Apple Store. Her great personality has charmed and convinced us to stay with Apple.

  • 5/5 chicken n. 8 months ago on Google
    Aleeya Umaira She has been an amazing helper! She helped me through the set up process as I had issues with transferring my data, she was kind and patient as she guided me through the whole process. Would definitely recommend asking her to assist you if you are at this store!

  • 1/5 Frega A. 7 months ago on Google
    Terribly rude staff and took her very own sweet time to check on the availability of the phone we asked for. The audacity to go and have a bite of her meal while we waited outside just for her to come out and say sorry no stock and just walked away

  • 1/5 makan m. 2 years ago on Google
    please don’t come to this outlet if u guys are planning to purchase sales item. their staffs will not help u to setting up your phone and they are really not willing to help u and, we could tell it from their face. just go to mid valley or the garden instead of come here. really bad experience from staff nora. frustrated

  • 5/5 Fiera Qistina Iman F. 7 months ago on Google
    received great service from their staff members. specifically look out for this girl named Shareena. she explains very well and knows how to make a customer feel listened to. 👌🏽

  • 5/5 Nyx A. 7 months ago on Google
    Appreciate the most professional and ethical service by Yasmin Sofea. Advise on the best preference for apple products and share a thoughtful tips for iPhone users. A good character as a cherry on top. Keep up the good work

  • 5/5 Nour F. 7 months ago on Google
    Excellent service by the staff here. Came here to buy an iphone and a staff named Shareena is really friendly. She explain the differences and recommend the one that suits to my liking the most. Definitely would recommend to shop here :)

  • 5/5 bhi 10 months ago on Google
    Ms Noraza was very friendly and patient at the same time as we had some issues with our payment. Sales person as her is much needed in every store. Thank you for your service!!

  • 4/5 Medini Sourav D. 2 years ago on Google
    One of few Machines' stores in KL & PJ who keeps a good stock of all the Apple products.

  • 5/5 Zarlyn May E. 2 years ago on Google
    Alya was very accommodating, helpful and patient to me, as I have so much queries. She even helped me setup my iCloud account and put tempered glass on my phone. Keep up the good work, you deserve more blessings and customers :)

  • 5/5 SARASAIDY A. 2 years ago on Google
    Your staff Hammizah is very patient & kind . She gave the best service to me . She is cool , calm & efficient . Appreciate much for you having a great staff. Many thanks sir.

  • 5/5 Siti H. 2 years ago on Google
    I would like to say thank you for the staff who helping me on my issue with the MacBook Air setting. That I purchase the adapter to connect with HDMI cable but I can't use that. Until I bring it here and the staff make some setting that I need to do supposedly. Thanks to Ms Hammizah for the services and very patiently on guide me on how to use it. Very nice person. 👍👍

  • 5/5 Baljeet S. 2 years ago on Google
    I had a wonderful experience today with Ms. Balqis from Machine at NU Sentral. She was indeed extremely professional friendly and knowledgeable- how i wish there are many morre people like Ms. Balqis in this service line

  • 5/5 Rine R. 2 years ago on Google
    Great service from Nora! She's very helpful and patience on my new iPhone 13 Pro Max. Totally Satisfied with her service!

  • 5/5 Irene T. 1 year ago on Google
    thank you MR. KHAIRUL, best sales advisor. he help me choose my 1st ipad and setting up my apple id. very patient and helpful young man. he answer all my questions with the product. happy with his service.

  • 5/5 Phoebe C. 1 year ago on Google
    Thanks to Khairul that provided marvellous services introducing iPhone, glass protection, casing, insurance and setting up the new phone. He was friendly, accommodating and very informative too. He help my sister and I sort out our Apple ID and very patients with our queries. Khairul even came back on his off day to help on settling up my old iPhone 11. So far this is the best Machines store I ever visit in KL. We end up bought another iPad and Apple Watch on the same day. Please do keep up the good work and services. I will highly recommend all my friends and colleagues to come here for any apple product and services. Thank you, Khairul.

  • 5/5 Afiq A. 1 year ago on Google
    i really love the services that was given by kimy and jenny! they helped me really well by giving me the best advice and recommendation of choosing the best iphone models and apple watch generation! love the friendlyness and welcoming attitudes that they gave me !

  • 5/5 ihsan d. 1 year ago on Google
    Good job! Staff are friendly. Recommended

  • 5/5 Wan Adlina K. 1 year ago on Google
    Great service! Staff, ie: Ms Alya is so friendly and supportive. Highly recommended! ✨👍 She helped to set everything for me. She enlightened with passion and answer most of my questions ✨✨

  • 5/5 Aizat A. 1 year ago on Google
    I talked with Jenny n asked her about iPad n Macbooks. She’s really attentive and put herself in my situation when she wanted to give suggestions. Such a great listener. 🥳🥳

  • 1/5 Suicidal A. 1 year ago on Google
    I came yesterday around 11am ish because my iphone 13 is blank. I tried to do everything that i googled but it just won’t work. The dude that “assisted” was very rude, probably because I’m not one of those that queuing for iphone 14. He insisted that he cannot do anything but asked me to go to KLCC for service centre. Which is way too far since i live in petaling jaya. I decided to just go for nearest celcom and he did it for me in less than 5 minutes 🙄 apparently u just need to push power/volume button(theres a technique here) (which i assume every reseller representative should have known?) the dude yesterday was the tallest one with sweater, u sucks.

  • 5/5 Farizah R. 1 year ago on Google
    Ibrahim was really helpful in aiding me purchase a new iPhone. Had some problems with my mode of payment but he helped me through. Really friendly too, easy to talk to him. Keep up the good work!! 😊✨

  • 5/5 Raja F. 1 year ago on Google
    Hi! I'd like to personally thank Ms. Alya for guiding me all throughout my purchasing process very smoothly. She had very well explained every device in detail and was indeed a very helpful and kind staff! I am very satisfied with my purchase and will be recommending to other people. Thank you again! 🙌🏻✨

  • 5/5 J0C3L 1 year ago on Google
    Hakimy was great and super helpful. He guided me through the whole process of purchasing my new phone. Explained the plan that i wanted and all. I couldn’t ask for more. He deserves 5 stars and more. Keep up the good work Hakimy!!

  • 5/5 Mohd A. 1 year ago on Google
    Had a great service by Mr Zickry. Helped me through everything since it's my first time using Apple's product. Would definitely come back here next time. Keep up the good work Mr Zickry!

  • 5/5 Ahmad Adam D. 1 year ago on Google
    Excellent service from one of your team, Aisyah. I was browsing around for a new macbook and was not disappointed on the information she provided me regarding the payment plans. Clear and precise. Will be coming back for sure !!

  • 5/5 SNA87 H. 1 year ago on Google
    Nur Alya, awesome staff . Very helpful and knowledgeable on her company product. Good job team

  • 5/5 Basyir I. 1 year ago on Google
    Convenient and hassle free. Staff name Alya are friendly and cheerful. Sometimes lowkey funny as well.

  • 5/5 JJ58 1 year ago on Google
    Alya is Good staff in explain the details about the product. Good Communication skill and friendly.

  • 5/5 Karmila Z. 1 year ago on Google
    Alya is the best sales advisor. Please give her increment. I like her service! ❤️

  • 5/5 Aiman H. 4 months ago on Google • 1 review
    I had an outstanding experience at this store, largely thanks to the assistance provided by Nor Shareena. From her warm welcome to her thorough knowledge of Apple products, Shareena made my visit informative and enjoyable. She patiently guided me through the options, ensuring I received expert advice customized to my needs. Her professionalism and friendliness created a welcoming atmosphere in the store.
    1 person found this review helpful 👍

  • 5/5 Ahmad S. 4 months ago on Google • 2 reviews
    For her services, Shareena has my highest rating of five stars! She has been really kind, treated me well, and carefully went over everything I required to understand and what I wanted to pick. Her exceptional professionalism and attention have further enhanced my experience.

  • 5/5 Saadah H. 4 months ago on Google • 1 review
    Bought mac book pro recently assisted by your staff Yasmin Sofea. She was very helpful, approachable and nice. She also helped us to go through the features of the new mac book. Appreciate her service.

  • 5/5 Nursarafiena S. 4 months ago on Google • 1 review
    The staff — Shareena & Imran is so friendly and helpful with my purchase. I have an amazing experience here! My shopping experience is so smooth thanks to them! Thank you so much for assisting me both of you! 🙏🏻☺️

  • 5/5 Ismazali I. 4 months ago on Google • 2 reviews
    Visited your outlet recently, i was greeted by your staff Yasmin, she is helpful and knowledgeable. She explained well on what i wanted to know. Good job Yasmin..


Call +60 16-699 9887 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
  • Accessibility
    • ✓️ Wheelchair accessible entrance
    • ✓️ Wheelchair accessible parking lot
  • Service options
    • ✓️ Delivery
    • ✓️ In-store pickup
    • ✓️ Onsite services
    • ✓️ Same-day delivery

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