1/5 kia a. 1 year ago on Google
(Translated
by
Google)
Last
night,
my
reservation
was
confirmed
in
the
afternoon,
there
was
a
ready
seat
for
Jepara,
I
was
ok
in
then
there
was
no
response.
The
next
morning
I
chatted,
I
called,
the
response
was
really
slow
until
it
was
finally
confirmed
FULL.
The
hospitality
needs
to
be
extra
improved,
NO
EMPATHY
with
apologies.
If
there
is
a
response,
I
don't
get
a
reply.
Dear
Bejeu,
service
is
very,
very
important.
Please,
don't
php,
respond
with
empathy
and
admit
mistakes.
Because
of
PHP,
I
ended
up
having
to
charter
a
car
to
Jepara,
after
all
my
travels
in
Semarang.
The
hospitality
is
badly
messed
up,
I
don't
know
how
the
coordination
and
system
are.
I'm
surprised,
whether
there
is
training
or
not.
Do
not
let
more
and
more
travel
in
Jepara
-
Semarang,
because
of
unprofessional
service
in
the
end
Bejeu
loses
customers.
TBH,
my
friend
now
uses
Rimba
Raya
or
Kencana,
I
don't
recommend
it
anymore.
Sorry
I
rarely
give
reviews
like
this
because
I'm
still
angry.
Hopefully
when
you
order
a
bejeu,
the
hospitality
or
service
is
already
5
stars.
Hopefully
this
is
my
last
case,
because
it
is
very
detrimental.
(Original)
Malem
gue
reservasi
dikonfirmasi
siang
ada
seat
ready
buat
ke
Jepara,
gue
ok
in
lalu
ga
direspon.
Paginya
gue
chat,
gue
telpon
slow
res
banget
sampe
pada
akhirnya
dikonfirmasi
PENUH.
Hospitalitynya
perlu
ekstra
ditingkatkan,
GA
ADA
EMPATI
dengan
minta
maaf.
Yang
ada
respon
gue
kaga
dibales.
Dear
Bejeu,
servis
itu
teramat
sangat
penting.
Please,
jangan
php,
respon
dengan
penuh
empati
dan
akui
kesalahan.
Karena
PHP,
berujung
gue
harus
carter
mobil
ke
Jepara,
pada
abis
semua
travel
di
Semarang.
Kacau
parah
hospitalitynya,
entah
koordinasi
dan
sistemnya
gimana.
Heran,
entah
ada
trainingnya
kaga
dah.
Jangan
sampe
makin
banyak
travel
di
Jepara
-
Semarang,
karena
service
yang
ga
profesional
pada
akhirnya
Bejeu
kehilangan
customer.
TBH,
temen
gue
sekarang
pake
Rimba
Raya
atau
Kencana,
ga
rekomendasiin
bejeu
lagi.
Sorry
jarang-jarang
kasih
review
begini
saking
masih
geramnya.
Moga
saat
kalian
pesan
bejeu,
hospitality
atau
servicenya
udah
bintang
5.
Moga
kasus
gue
ini
yang
terakhir,
karena
teramat
merugikan.
1 person found this review helpful 👍